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WHY is nobody talking about how COMPLETELY BROKEN the new FAFSA system is?!? This is my third kid going to college and I've NEVER had these problems before. The Department of Education should be ashamed of themselves for rolling out this disaster and then just leaving families to suffer. They've had MONTHS to fix these problems and nothing has improved. Now thousands of students across the country are at risk of not being able to attend school because some government bureaucrats couldn't build a functioning website. Absolutely infuriating.
Exactly! I don't understand why this isn't headline news everywhere. My daughter might have to drop out because of these delays, and the silence from the Department of Education is deafening. Not even an acknowledgment of the problems or timeline for fixes.
Quick update on what finally worked for me: After getting through to FSA (using that Claimyr service I mentioned), I discovered our FAFSA was stuck because of an error with the parent contribution section. Even though we filled everything out correctly, their system had some glitch with how our W-2 info transferred. The agent manually overrode something in their system, and our SAI showed up in the school's system literally THE NEXT DAY. Federal loans were processed within a week after that. If you can just get someone on the phone who knows what they're doing, they can often fix these issues immediately. Hang in there - I know how stressful this is!
That's so helpful to know! I'm glad you finally got yours resolved. I'm trying that service today - at this point I'll try anything. Did they ask for any specific information when you called? I want to make sure I have everything ready.
Yes! Have these ready: - FSA ID and password for both student and parent - Social Security numbers for both - Any confirmation numbers you received when submitting - Dates you submitted applications - School's federal code - Your Data Release Number (DRN) if you have it The agent I spoke with was actually super helpful once I got through. He said they're dealing with unprecedented call volume, but the actual fixing of issues can be pretty quick when you reach someone. Good luck!
Thanks everyone for the advice! I talked to Ford's HR department and confirmed it IS a qualified pension plan that needs to be reported. I also logged into studentaid.gov and found the "Add a Student" option right on the dashboard after logging in with my parent FSA ID. Good news - my son doesn't qualify as independent (he's 22 and has been living at home while working part-time). I'm going to add him today and estimate the yearly pension amount based on the monthly payments we've received so far. Hopefully this won't delay either of my kids' financial aid offers!
Glad you got it sorted out! One more tip: after you add your son, I recommend calling the financial aid offices at both kids' schools to let them know about the updated FAFSA. Sometimes they don't get automatic notifications about changes, and this ensures both kids' aid packages will be processed properly.
Smart move calling Ford HR! If you do run into any issues with the updated FAFSA processing, don't waste hours on hold trying to reach Federal Student Aid. That Claimyr service I mentioned saved me so much frustration.
Is anyone else FURIOUS that they completely revamped the FAFSA system this year and it's been nothing but problems?? My niece has been waiting since JANUARY and still doesn't have her SAI. Meanwhile my student loan payments are due AND I'm trying to figure out how to pay for her freshman year. The Department of Education should be ashamed of this disaster.
YES! The rollout of this "simplified" FAFSA has been a complete nightmare. I understand they were trying to make improvements, but it feels like they launched it without proper testing. And the communication about issues has been terrible.
the worst part is how they keep saying its 'better' and 'simplified' like are they serious?? my first FAFSA took like 30 min four years ago. this one has been a 6 month process!!
Update on processing times: I just attended a financial aid conference last week where FSA officials shared that they've added additional staff to process both online and paper submissions. They're now projecting 2-3 weeks for parent verification and about the same for mailed forms that are properly completed. The most common reason for delays is missing information or mismatched data (like a name spelled differently on tax forms vs. the FAFSA). Double-check that all your information exactly matches across all documents.
Thank you for this update! That's slightly encouraging if they're actually committing to those timeframes. We triple-checked all our information before submitting, so hopefully we won't hit any of those common issues. Did they happen to mention how to confirm if a mailed form was actually received?
Unfortunately, there's still no tracking system for mailed forms. The only confirmation is when your status changes online from "Signature required" to "Processing." If your status hasn't changed after 2 weeks from mailing, they recommend calling FSA directly. And make sure to keep a photocopy of everything you mail - some families have had to send things multiple times.
One more important thing to note: There are strict deadlines for FAFSA completion that vary by state and institution. Make sure your daughter completes her portion well before any priority deadlines for the schools she's applying to. Some schools award aid on a first-come, first-served basis, so you don't want to delay completion.
That's a great point! I'll make sure she does it right away. Do you know if the submission date is based on when I submitted my part or when she completes hers?
UPDATE: My daughter logged in and completed her portion last night! The status now shows fully completed and we got a confirmation email with our SAI calculation. Thank you everyone for your help and for calming me down! The FAFSA really needs to make their process and wording clearer.
Great news! Glad it worked out. Make sure to keep that confirmation email for your records. You might also want to check the FAFSA portal in a few days to make sure it's been successfully transmitted to all her chosen schools.
Ava Thompson
oh also i forgot to say make sure ur using ur adjusted gross income (AGI) not just total income. we made that mistake at first and had to fix it. the AGI is after all the business deductions so its usually way lower than total income for small business owners!
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Sofia Hernandez
•That's a really helpful point! I'll make sure to factor in the likely deductions when making my estimate. Thank you!
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Miguel Ramos
After you update your FAFSA with your actual tax information, I would recommend following up with the financial aid office with an email confirming you've made the update. Include your daughter's student ID number and the date you made the correction. This creates a paper trail and can help prevent delays if there are any issues with the electronic updates. Also, if your income for 2022 ends up being significantly different than 2021 (either higher or lower), be prepared to explain this to the financial aid office. Large changes can sometimes trigger additional verification steps.
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Sofia Hernandez
•That's excellent advice about following up with an email. I'll definitely do that. Our 2022 income will likely be about 20% higher than 2021 due to husband's business growing, so I'll prepare some documentation to explain that change as well.
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