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I swear the Department of Education is run by CLOWNS. How do you launch a completely redesigned FAFSA system in JANUARY without basic correction functionality until MARCH?! Students are losing scholarships and housing placements because of these delays! My daughter might have to live off-campus now because on-campus housing priority required financial aid verification by March 1st. Completely UNACCEPTABLE!
UPDATE: I just talked to my daughter's financial aid office and they've been amazing! They're fully aware of the correction delay and are extending their deadline to May 1st. They also said they can process her application with the incorrect SSN for now and update it once we make the correction. Just sharing in case anyone else is in a similar situation - definitely contact your school directly!
I JUST finished my FAFSA yesterday after WEEKS of the same problem!!! The whole system is BROKEN! My daughter got into her dream school but might lose her spot because these technical issues delayed our financial aid application! Does anyone know if schools are being understanding about these FAFSA delays? Should we contact the financial aid office directly??
Yes, you should absolutely contact your daughter's school's financial aid office directly. Most institutions are well aware of the widespread FAFSA issues this year and many have extended their priority deadlines. When you contact them, provide your FAFSA confirmation number and explain the specific technical difficulties you encountered. Many schools are making accommodations because these problems are affecting so many families.
hi there, just wanted to share that i work at a financial aid office and we've been seeing this issue a LOT with the new fafsa. basically the system doesn't always properly validate parent relationships when there's a spouse situation. the manual save method mentioned above sometimes works. if it doesn't, you can actually call and request them to remove the current parent contributor completely, then add them back fresh which often resolves it. might be worth trying if nothing else works!
That's really helpful information! I just tried the manual save method and I'm waiting my 30 minutes before logging back in. If that doesn't work, I'll try to get them to remove and re-add the parent contributor. I'm glad to hear this is a known issue at financial aid offices - makes me feel less crazy!
UPDATE: The manual save method worked!!! I went back through each parent contributor page, manually hit save (not continue) on each one, logged out, waited about 45 minutes, and when I logged back in I was able to add the spouse info without the error message! Thank you all SO MUCH for your help. This was driving me completely insane for days.
Great to hear it worked! Make sure to verify your SAI calculation looks correct after adding all the spouse information. Sometimes these glitches can affect how the system processes the data. And as a future tip - always take screenshots of error messages when dealing with FAFSA issues; they can be very helpful if you need to document problems for your school's financial aid office.
Update: Finally got through to University A's financial aid office! After explaining the situation, they said they need to process a "Return to Title IV" calculation for the spring semester funds and then notify University B. Apparently the issue was that since my son officially withdrew after December 15th (he was waiting for final grades), University A's system was still showing him as enrolled for spring. The financial aid officer said it would take 7-10 business days to process the return and release the remaining eligibility. University B said once that happens, they can process his spring financial aid package within about 2 weeks. Cutting it close with classes starting next week, but at least there's progress!
That's great news! "Return to Title IV" (often called R2T4) is exactly the right process. Since your son was still showing as enrolled for spring at University A, their system was holding the aid as if it would be disbursed there. One important note: make sure University B knows about this timeline. Most schools have provisional enrollment policies that can give students a grace period for financial aid to be processed. Ask University B about their "pending financial aid" policy for students with aid that's still being processed. This usually allows registration and class attendance while the financial details are being finalized. Also, if there are any immediate expenses like books or supplies, ask about emergency loan programs that can bridge the gap until the aid comes through.
my nephew ended up having 2 take out a private loan for a few weeks cuz the money didnt transfer in time. make sure ur son talks to university B financial aid about emergency options!
Sofia Torres
btw has anyone gotten their SAI score yet? mine seems super high compared to the old EFC from last year...
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Dmitry Smirnov
•YES! My daughter's SAI is almost $4000 higher than her EFC was last year with literally NO CHANGE in our family finances. It's absolutely ridiculous. We're going to have to appeal.
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Fatima Al-Farsi
UPDATE: I finally got this resolved! I used Claimyr to reach an FSA agent (thanks for that suggestion), and they confirmed my corrected FAFSA was fully processed. They gave me a case number and told me which transaction number the school should be looking for (#03 in my case). I called my school's financial aid office, gave them this info, and they were able to manually pull my corrected FAFSA within a few hours. They said lots of students are having this issue. For anyone else dealing with this - don't wait for the systems to fix themselves, be proactive and contact both FSA and your school directly!
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Dylan Wright
•So glad you got it resolved! Thanks for coming back to update us. This is really helpful information for others who might run into the same problem.
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