FAFSA

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Ask the community...

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my daughter fixed her signature problem yesterday too! we're in the same boat. let me know if you hear anything back on yours and i'll do the same :

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Raj Gupta

Will do! It's nice to know we're not alone in this. I'll update this thread when we get any movement on our application.

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Quick update on processing times - I just spoke with an FSA representative yesterday who confirmed they are currently prioritizing applications with impending school deadlines. When you contact them, specifically mention your April 15th scholarship deadline, and ask if they can add a priority note to your application. This won't guarantee faster processing, but it may help. Also, make sure to check both the student AND parent emails for any communications, as sometimes verification requests go to the parent email even though the student is the primary applicant.

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this is good to know! where did you find a number that actually gets you through to a person? i always end up in hold limbo

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To follow up on the tax information question - if there's any discrepancy between the IRS data and what's showing in your FAFSA, even a small one, it can trigger a manual review. This might include differences in adjusted gross income, filing status, or even address formatting. The most efficient approach is still to: 1. Contact the schools to explain the delay 2. Keep documentation of your submission and status 3. Reach a Federal Student Aid representative to check for hidden verification requirements Once your son's SAI is calculated, make sure to immediately notify all schools.

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Thanks for the follow-up. I've emailed two schools so far, and one already responded saying they're aware of the widespread delays and will work with us. That's a relief! I'm still going to try to reach Federal Student Aid to see if there's a specific issue with our application.

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Has anyone else noticed that the FAFSA applications submitted in December seem to be getting processed faster than those submitted in January? My neighbor's kid submitted in December and got the SAI in less than a week, while we're still waiting after submitting Jan 10th. Seems like they're prioritizing older applications which makes sense I guess.

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That's consistent with what I've observed. There appears to be a priority queue based on submission date. December applications are mostly processed now, January is in progress, and February submissions are looking at potentially longer delays. The system is struggling with volume after the late launch this year.

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OMG the exact same thing happened to us last month!!! So frustrating! It turned out that even though we both signed, my daughter's FSA ID wasn't properly linked to her Social Security number in the system. We had to call and stay on hold for almost 2 hours, but they finally fixed it. The problem is that the system sometimes shows "in review" status even though it's actually waiting for something else to be fixed. Keep trying the phone line at odd hours - we got through at 8:05am on a Tuesday.

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Two hours on hold?! That's insane. I'll try calling right when they open tomorrow morning. Did you have to provide any specific information when you finally got through?

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UPDATE: I finally figured it out! After trying literally everything suggested here, I discovered the issue was actually with our browser settings. I switched from Chrome to Firefox, cleared all cookies, and suddenly a pop-up appeared with the signature prompt when I logged in. For anyone facing this issue - try different browsers and disable any ad blockers or cookie blockers you might have. The signature page was there the whole time but was being blocked by my browser settings. My daughter's FAFSA now shows fully processed instead of in review. Thanks everyone for your help!

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Glad you figured it out! Their website is so poorly designed it's ridiculous. Thanks for sharing the solution!

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Great troubleshooting! This is actually a common issue with the new FAFSA system - certain browser configurations can prevent security elements from loading properly. I'll add that using private/incognito browsing mode can sometimes help with these issues as well.

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One more thing to check - log into the StudentAid.gov portal and go to the "My FAFSA" section. Look at the actual confirmation page and make sure it says "Processed Successfully" with a green checkmark, not just "Correction Submitted." Also, verify the school code is correct. Sometimes people accidentally select similar-named institutions (like University of Michigan-Ann Arbor vs. University of Michigan-Dearborn).

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Just double-checked and it definitely says "Processed Successfully" with the green checkmark. And I'm 100% certain the school code is correct because we selected it directly from the dropdown menu. But thanks for suggesting those checks - they're really important things to verify!

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Not helpful to your current situation, but for future reference - when adding schools, I always recommend doing it during regular business hours then immediately calling both FSA and the financial aid office to confirm receipt. This year's FAFSA rollout has been a complete disaster compared to previous years.

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That's actually really helpful advice for anyone reading this thread in the future. I wish I had done that! I naively assumed that since it said "processed" everything was fine.

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Advice from someone who was in your exact position last month: call the school's financial aid office every single day until they give you more information. Be polite but persistent. They have access to more detailed status information than what shows up on your studentaid.gov account. Our daughter's application was stuck in "reprocessing" for 3 weeks until I finally got someone who explained exactly what document was missing (it was something we had no idea we needed to provide).

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Thank you for this advice! What was the missing document in your case, if you don't mind sharing? I'm wondering if we might be missing something similar without knowing it.

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It was bizarre - they needed a verification of non-filing letter from the IRS for my spouse who doesn't work. Nothing on the FAFSA or school website indicated this was required, and none of the other schools asked for it. Once we provided it, the aid offer came through within 48 hours.

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UPDATE: I finally got some answers! I called the Federal Student Aid Information Center this morning (used that Claimyr service someone mentioned - it actually worked really well) and discovered our application was flagged for verification because my husband's reported income on the FAFSA didn't exactly match what the IRS data transfer showed (off by about $200 due to a late-reported retirement contribution). The weird part is that this verification flag was applied THREE WEEKS AGO but we were never notified! The FSA agent said schools are supposed to notify us about verification requirements, not the Department of Education. I then called the school again and spoke to a different financial aid counselor who confirmed they can see the verification flag but said they haven't started processing verifications for regular decision students yet - only for early decision. That's why they haven't contacted us about what documents they need. After explaining our situation with the approaching decision deadline, they're expediting our verification and will send the document request today. The counselor said once we submit the required documents, they should be able to prepare an aid offer within 3-5 business days. Lessons learned: 1) The FAFSA system doesn't always notify you of issues, 2) Schools handle verification differently, and 3) Being persistent and escalating your case can help get answers!

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This is great news! And unfortunately very typical of this year's FAFSA rollout. The lack of notification about verification selection has been a widespread issue. I'm glad you were able to get answers and that they're expediting your verification. For anyone else reading this who might be in a similar situation, always check your FAFSA status regularly even if you haven't received any notification of issues. And don't hesitate to contact schools directly if you haven't received expected financial aid offers.

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