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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: We finally got it working! It turned out to be something incredibly small - on my daughter's application I had entered my name as "Elizabeth A. Smith" but on my son's I just put "Elizabeth Smith" without the middle initial. Can't believe such a tiny difference caused so much trouble! For anyone else having this issue, check EVERY character you enter, including periods and spaces. The system is extremely picky about exact matches. My husband was able to create his FSA ID using the email that received the invitation, and that worked smoothly once we knew what to do. Thank you everyone for your help!
I'm so glad you figured it out! Those tiny differences are exactly what trips up the system. Thanks for sharing the specific issue - this will help other families who might be experiencing the same problem. Now your son can get his SAI calculation and move forward with his college plans!
Just FYI - save all your login info and screenshots! My kid's FAFSA randomly reset last week and we had to redo the parent part again. The new system has so many glitches this year.
Thanks for the tip! I've started a dedicated folder with screenshots and all our login information. Not taking any chances with this process!
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Just thought of something! If youre low income you might qualify for free tax prep help through VITA and they can also help with FAFSA questions. My friend used them last year and they were super helpful with understanding how her child support should be reported on FAFSA.
Following up on retirement contributions - yes, your retirement contributions can affect the SAI calculation. For the 2025-2026 FAFSA, voluntary retirement contributions are reported as untaxed income, which can increase your SAI (potentially reducing aid eligibility). However, mandatory contributions to employer retirement plans are not counted. One more important note: Since your son is a continuing student at SDSU, make sure to also check if he needs to complete the CSS Profile in addition to the FAFSA. Some California institutions require both for institutional aid, though SDSU typically only requires FAFSA for most aid programs.
Thank you so much for explaining about retirement contributions! I have both mandatory and voluntary contributions, so I'll need to separate those. And I appreciate the heads-up about CSS Profile - I'll check with SDSU about whether we need that too.
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my son got this message too but we ignored it and nothing bad happened lol. his aid stayed the same and everything went through fine. sometimes i think these are just automated messages that don't actually mean anything
I would strongly advise against ignoring verification requests. While it might not have affected your son's aid this time, verification is a federal requirement, and schools can't disburse federal aid until verification is complete. You got lucky, but others could have their aid delayed or reduced if they ignore these notices.
UPDATE: I finally spoke with my daughter's financial aid office. They said they're seeing this verification issue with about 20% of their students right now, separate from the reprocessing. The good news is they have a policy that they won't adjust financial aid packages unless the SAI changes by more than $800. The verification process should take about 7-10 business days to complete once the IRS information comes through. They also mentioned they're prioritizing students with upcoming payment deadlines, so that's at least something. Thanks everyone for your help and advice!
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random question but did u check ur spam folder? my sons invitation went there and then when i found it and clicked it worked fine.
We did check the spam folder and found the invitation email there the first time. For our second attempt, we actually added studentaid.gov to his safe senders list first, and that email came through to the inbox. So we definitely have the emails - it's just that when he clicks through and logs in, there's nothing there for him to complete.
Just wanted to follow up on my earlier comment - did any of the suggestions work for you? I'm curious if you were able to resolve this issue. Several families I've been helping encountered similar problems, and I've found that in about 60% of cases, it's related to the parent's FSA ID not being fully validated in the system. If it's been more than 3 days since creating it, I'd definitely suggest calling FSA directly (or using that Claimyr service someone mentioned to skip the wait).
Thanks for checking back! We tried several of the suggestions tonight. First, we completely removed him as a contributor, waited 30 minutes, then added him back with his Gmail instead of work email. We also triple-checked that his name exactly matched his FSA ID. Unfortunately, still not working! His FSA ID is definitely old and validated (from her brother's application years ago), so that's not it. We're going to try again tomorrow after a full 24 hours, and if that doesn't work, I think we'll need to call FSA directly. This is so frustrating!
Hunter Brighton
This is definitely a display issue with the parent/contributor portal that the Department of Education is aware of. The SAI (Student Aid Index) calculations are being correctly applied for 2024-2025 even when the display shows 2023-2024 in some areas. I recommend these steps to ensure you're submitting for the correct year: 1. Check that your student initiated a 2024-2025 FAFSA application (they should confirm this on their end) 2. When you complete your contributor section, the thank you/confirmation page will usually display the correct year 3. Have your student check their SAI calculation once you've completed your section If you do find yourself in a situation where the wrong year was processed, you can submit a correction after the fact, but this will delay the SAI calculation and potentially impact priority deadlines.
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Jessica Suarez
•Mi hijo sí inició la solicitud correcta para 2024-2025, eso lo verificamos juntos. Voy a seguir sus consejos y asegurarme de que la página de confirmación muestre el año correcto. Gracias por explicar sobre el SAI también.
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Dylan Baskin
•wait whats SAI? is that different from EFC? im so confused with all these changes this year
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Jessica Suarez
Actualización: ¡Logré resolverlo! Después de todos sus consejos, decidí intentar una cosa más antes de llamar. Borré todas las cookies y caché de mi navegador, y luego accedí a la cuenta de mi hijo primero (no directamente a mi sección de contribuyente). Desde su cuenta, usé el enlace para invitar al padre contribuyente, me envié una nueva invitación a mí misma, y esta vez cuando accedí a través del nuevo enlace, ¡todo mostraba correctamente 2024-2025! Parece que había algún problema con mi sesión anterior o con cómo accedí inicialmente. Gracias a todos por su ayuda.
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Marcus Williams
•That's great news! Thanks for sharing the solution - I bet this will help other parents with the same issue. The browser cache seems to cause a lot of FAFSA problems this year!
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Kennedy Morrison
•Excellent troubleshooting! This is actually a solution we've seen work for many similar display issues. The caching problem seems to be especially common when parents access the system through older saved links or when switching between student and parent views. I'll add that if anyone else faces this issue, using an incognito/private browsing window can also prevent these caching problems.
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