FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Nia Wilson

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Just to clarify for everyone: The 2025-2026 FAFSA now includes the Student Aid Index (SAI) which replaced the old Expected Family Contribution (EFC). When reporting parent income, retirement contributions and distributions have specific guidelines. Contributions to retirement accounts generally don't affect your SAI calculation, while qualified distributions used for education expenses are treated differently from other withdrawals. The specific rule the OP needs to focus on is that income from retirement accounts shouldn't be reported as additional income if it was already counted in the AGI on the tax return.

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AstroAce

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This is exactly why this process is so frustrating! How is a 17-year-old supposed to understand all these tax and retirement details? Most adults don't even understand this stuff. The form should be way more clear about what to include and what not to include.

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Luca Russo

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UPDATE: I was finally able to submit my correction today! The error message went away after 4 days. For anyone else dealing with this issue - just keep checking back every day. Now I'm just nervously waiting to see how much my SAI changes and if it will arrive in time for my school's aid packaging. Thanks everyone for your help and advice!

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Carmen Vega

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Great news! The correction typically takes another 3-5 days to process. Once that's complete, you'll receive an updated SAI. Remember to download your corrected Student Aid Report and notify your schools about the update.

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Luca Russo

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Will do! I already sent emails to my top three schools letting them know about the correction. Fingers crossed this all works out!

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Chloe Delgado

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I've been helping families with FAFSA issues for years, and this new system has been particularly problematic. Here's what I recommend: 1. Completely log out of the studentaid.gov website 2. Clear your browser cache and cookies 3. Log back in with your FSA ID (parent) 4. Go to "I'm a Parent" section and verify your profile is complete 5. Then have your son log in with his FSA ID 6. Start a brand new FAFSA application (do not use the correction feature) 7. When you reach the "Parent Information" section, make sure your son properly transfers access to you The key is making sure both FSA IDs are properly linked in the system. The new FAFSA has a contributor model where the student must explicitly request parent contribution rather than just having parents fill out sections themselves. If this doesn't work, call Federal Student Aid directly - though be prepared for long wait times.

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Charlie Yang

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Thank you for these detailed steps! I didn't realize there was a specific "I'm a Parent" section I needed to complete first. That might be what we're missing. We'll try this approach tonight.

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Charlie Yang

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UPDATE: We finally got it working! It was a combination of issues. First, we needed to use Firefox instead of Chrome as someone suggested. Second, my son had accidentally clicked the "homeless or self-supporting" box which made the system think he was independent even though he answered dependent on other questions. Finally, I had to complete my FSA ID profile completely before starting his application. For anyone else facing this issue - check EVERY dependency status question carefully and try a different browser! Thank you all for your help - his SAI finally calculated correctly and we can see the entire aid package now. What a relief!

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ApolloJackson

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So glad you got it fixed! The new FAFSA system is really sensitive to those special circumstance questions.

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Excellent news! This is exactly why we tell families to review every question carefully. The new system seems to give precedence to certain independence criteria even when other answers indicate dependent status. Thanks for updating us!

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I went through something similar with my younger brother after our mom passed (dad wasn't in the picture). We spent HOURS trying to reach someone at Federal Student Aid to get specialized help with his situation. The regular phone line was useless - always on hold for 2+ hours then disconnected. What finally worked was using Claimyr (claimyr.com) to get through to an actual FSA agent. They have a system that holds your place in line and calls you back when an agent is available. The agent we spoke with identified additional aid options specific to his orphan status that the school hadn't mentioned. They have a video showing how it works here: https://youtu.be/TbC8dZQWYNQ Once we got proper guidance from FSA, the school's financial aid office was able to process additional aid that covered almost all his expenses. Definitely worth trying.

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Gavin King

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Thank you so much for this suggestion! We've been trying to call FSA but always get disconnected after waiting forever. I'll definitely try this service - at this point, we need to talk to someone who really understands all the options for her situation.

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Lucas Turner

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does this actually work?? i've tried calling fsa like 8 times in the last month and never get through. always "high call volume" then hangs up on me

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One more important thing to check: has your niece completed the CSS Profile in addition to the FAFSA? Many private schools use this for institutional aid, and they often have special provisions for students without parents. Unlike FAFSA, CSS Profile schools sometimes have discretionary funds specifically for hardship cases. Also, for nursing specifically, check into the NURSE Corps Scholarship Program and the Nursing Education Loan Repayment Program. Both are federal programs that can provide substantial funding in exchange for working in high-need areas after graduation. Lastly, some hospitals offer tuition reimbursement if she works for them part-time while in school. It might delay her graduation a bit, but could solve the funding issue.

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Gavin King

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She did complete the CSS Profile for several schools, but not for this particular nursing program since they only required FAFSA. I didn't know about those nursing-specific programs though - we'll definitely look into those right away! Thank you so much for all your help.

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Did your son try using a different browser? Sometimes the FAFSA website acts weird on certain browsers. My daughter couldn't access her section on Chrome but it worked fine on Firefox. Also make sure popup blockers are disabled!

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Laura Lopez

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YES THIS!! the website is so buggy. i had to use microsoft edge of all things to get mine to work last month. google chrome kept freezing on the signature page.

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UPDATE: We got it working! Turns out my daughter needed to create her own FSA ID first (exactly as suggested). Once she did that and logged in directly through studentaid.gov instead of the email link, she could see and edit her section of the FAFSA. Thanks everyone for your help! For anyone else reading this in the future - make sure BOTH parent and student create their own separate FSA IDs before trying to complete the FAFSA. The high school really should have made this clearer in their graduation requirements info.

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Grace Johnson

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has anyone had any luck just straight up asking schools to push back their deposit deadline?? i'm tempted to just email all 7 of my daughters schools and ask for a june 1 deadline instead

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Nora Brooks

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Yes! Several of my advisees have successfully gotten extensions this year. The key is to be specific about why you need more time (waiting on other financial aid packages to compare) and to request a specific new deadline (like June 1). Don't just ask for "more time" - schools respond better to concrete requests. About 70% of schools are granting extensions when formally requested by email this year.

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Eli Wang

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Update in case it helps others: We finally started making progress! The financial aid advisor at my son's top choice university told us they're actually processing packages by major right now. So if your student applied to a popular major (business, engineering, nursing), your package might come later than others. Once we understood this, we called and specifically asked if they could prioritize his application since we have the May 1 deadline, and they were actually pretty helpful!

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That's really interesting about processing by major - my daughter applied for nursing at several schools so that could explain the delays. I'll definitely mention that when I call. Thanks for sharing what worked for you!

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