FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ooh also i just remembered the worst part - make sure u dont count ur retirement savings in the assests - thats a HUGE mistake alot of ppl make. they only care about cash, regular investment accounts, and real estate thats NOT your primary home

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Max Knight

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Thank you! Someone else mentioned that too - I definitely would have included retirement accounts if I hadn't asked. The instructions really should make this clearer.

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Lucy Lam

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One more important clarification: when listing current investments, remember this includes: - Real estate (except the home you live in) - Trust funds - UGMA/UTMA accounts - 529 college savings plans - Money market funds - Mutual funds - Certificates of deposit - Stocks and bonds But does NOT include: - Retirement plans (401k, pension funds, annuities, IRAs) - Life insurance - Your primary residence The SAI (Student Aid Index) calculation hits non-retirement investments much harder than cash savings, so accurate reporting is critical.

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Max Knight

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This is extremely helpful. I have a rental property and wasn't sure if that should be included, but now I know it should. Really appreciate the detailed breakdown!

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Rosie Harper

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this is why the whole system is so frustrating!! why cant everything just be connected automatically??? common app should just tell fafsa when you add schools. so dumb.

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I was in your shoes last year! Added the school on FAFSA in February and everything worked out fine. One tip: after making the correction, wait 3 days then call the financial aid office at the new school to confirm they received it. Don't just assume the system worked. Better to be proactive!

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Darren Brooks

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That's good advice - I'll definitely follow up with them. I'm feeling much better about the whole situation now. Thanks everyone!

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I work in a financial aid office, and here's some insider perspective: FSA actually did implement some system changes after last year's disastrous rollout. They added more customer service reps and improved some of the training. However, they're still understaffed for the volume they handle, especially during peak periods. The best times to call are typically Tuesday-Thursday, either early morning (8-9am) or later afternoon (4-5pm). Avoid Mondays and Fridays at all costs - wait times are often double. Also, if you're calling about a technical issue rather than a policy question, specifically request a technical specialist when prompted about your issue.

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This is super helpful insight! I'll schedule my calls for Thursday afternoons from now on. Is there a specific way to phrase issues to get to more experienced reps?

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Yes - be specific about your technical issue rather than saying "I need help with my FAFSA." Use terms like "SAI calculation discrepancy," "contributor access error," or "verification document upload failure" - these route you to more specialized teams with shorter queues and better-trained staff.

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i dont think its better...just random luck. waited 3 hrs yesterday and gave up. my school deadline is next week and still cant get my sai score to show up correctly. system says "calculation in progress" for 2 weeks now. does anyone know if schools will accept pending fafsa or do they need the complete processed version??

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Most schools require a fully processed FAFSA with a valid SAI score before they'll create your aid package. However, if you're bumping against a deadline, email your school's financial aid office with documentation that you've submitted your FAFSA and are waiting for processing. Many schools will hold your place in line for aid if you can prove you submitted before their deadline.

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is anyone else getting different SAI numbers every time they check?? my first one was like $7820 but now its showing $8946??? like which one is it?? so confused

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QuantumQuasar

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If your SAI is changing, it likely means either: 1. Corrections were made to your application 2. The system is still calculating your final SAI 3. There was an error in the initial calculation The most recent SAI displayed in your completed application is the one that will be sent to schools. If you didn't make any corrections yourself, I'd recommend contacting Federal Student Aid to ask about the discrepancy.

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Yuki Sato

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Update: I finally got through to someone at FSA! The agent confirmed my application IS submitted correctly and said the emails were sent due to a system glitch. Apparently this is happening to lots of people. She said to ignore the emails as long as my studentaid.gov account shows "processing" or "completed" status. Such a relief! My SAI finally appeared today too ($4,235). Thanks everyone for your help and suggestions!

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Mei Wong

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How long did you wait on hold??? I've been trying to call them for 2 days and can't get through!

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Yuki Sato

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I used that Claimyr service someone mentioned above. They called and waited on hold, then connected me once an agent was available. Took about 1.5 hours total but I didn't have to personally sit on hold the whole time.

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Ella Lewis

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One thing no one mentioned yet - with PLUS loans, even though they're in your name, your daughter can take over payments after graduation if she wants to help out. They remain legally your responsibility, but many families have arrangements where the student makes the payments. Just make sure you're on the same page about expectations.

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That's actually our plan - we're covering the first two years completely, and then she'll help with payments after graduation. Good to know this is common practice with other families too!

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Alexis Renard

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Based on all the information you've shared - stable income but modest emergency fund, 5-7 year repayment timeline, and good but not exceptional credit - I would recommend a hybrid approach: 1. Start with a smaller private loan (perhaps $5,000-8,000) at the best fixed rate you can secure with your husband as the primary applicant (using his 780 score). 2. Use PLUS loans for the remaining $10,000-13,000 to ensure you have federal protections for the majority of your debt. This gives you the best of both worlds - some interest savings from the private portion while maintaining federal safeguards for most of the obligation. It also lets you compare both systems firsthand before making decisions about future years of funding.

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This is brilliant! I think we'll do exactly that. We can probably get a decent fixed rate with my husband's credit score for a portion, and keep the federal protections for the rest. Thanks so much for taking the time to provide such thoughtful advice!

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