FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

this happened with my parents too. ended up being because they were using their phones and didnt realize they needed to scroll down on the page to see the "continue" button lmao

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Oh gosh, I've done this too! The FAFSA mobile interface is not very intuitive. Sometimes the simplest explanation is the right one!

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UPDATE: We got it working! It was actually a combination of issues. First, my daughter-in-law had indeed started entering some parent info under her account. Then we had the timing out problem. What finally worked was: 1. Both of us logged out completely 2. Waited 45 minutes (made lunch, lol) 3. Cleared browser cache and cookies 4. She logged in first and sent a NEW contributor invitation to my email 5. I created a fresh session in an incognito window The system finally let me access the parent portion properly! Now working on finishing it up. Thanks everyone for your help - this forum saved us from missing her financial aid deadline!

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im confused about all this... does this mean we should stop making payments until they figure it out? i cant afford the new payment amount

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Definitely DON'T stop making payments - that would put you into default and make you ineligible for forgiveness programs. If you can't afford your new payment, immediately apply for a recalculation based on income or request a deferment/forbearance while you sort things out.

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thx for the advice. ill call them tomorrow to try to get a lower payment

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Mei Liu

UPDATE: I just got off the phone with FSA after using Claimyr to get through. The agent confirmed that the IDR Account Adjustment for borrowers in repayment for 20+ years IS still happening, but implementation is delayed until after the litigation around the SAVE plan is resolved. She said they're still identifying eligible accounts and if you've truly been making payments for 20+ years, you should still qualify once they restart the program. She suggested making sure all your contact information is updated on studentaid.gov so you receive notifications when the program resumes.

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That's such a relief to hear! Thank you for sharing this update. Did they give any indication of timeline for when they might resume processing forgiveness for us long-term borrowers?

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Mei Liu

They wouldn't commit to any specific dates, unfortunately. The agent said they're waiting for "legal clarity" before announcing new timelines. She did say they've already identified most eligible accounts, so once they get the green light, processing should move relatively quickly.

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my cousin works in a financial aid office and she says they get calls about this ALL THE TIME... apparently even some guidance counselors don't know the difference between the SAR and FAFSA which is crazy considering it's literally their job to help students with this stuff lol

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For the 2025-2026 academic year, there's also a slightly different process since the FAFSA Simplification Act changes rolled out. The Student Aid Report (SAR) now prominently displays your Student Aid Index (SAI) instead of the old Expected Family Contribution (EFC). When scholarships ask for your "FAFSA summary," they specifically want this document because it shows your financial need via the SAI number. Make sure you're downloading the complete PDF version through your studentaid.gov account, not just viewing the abbreviated online version.

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Financial aid advisor here. For the 2025-2026 FAFSA, the SAI location and delivery method changed from previous years, which is causing a lot of confusion. Here's what you need to know: 1. The SAI is ONLY available on the student's account (parent access won't show it) 2. It appears on the Student Aid Report (SAR), which is a PDF document 3. To access the SAR: Have your son log in → My Documents → Find the Student Aid Report 4. The SAI should appear on the first page, but occasionally appears elsewhere in the document If the SAR isn't available after 3 weeks, it suggests one of three issues: - Verification is required (check "To Do" items in the student account) - There's an application error that needs correction (check Message Center) - The application is still in a processing queue (less likely after 3 weeks) Most colleges need the SAI by mid-May for financial aid packaging, so I recommend resolving this soon.

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Thank you so much for this detailed information! This helps tremendously. I'll have my son check his account tonight following exactly these steps. The college financial aid office has been asking for his SAI by May 10, so we definitely need to get this resolved quickly.

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UPDATE: Finally got this sorted out! My son logged into his account and we found that there WAS a verification notice in his Message Center. Nothing was sent by email to alert us. We had to upload his W-2 forms and my tax return transcript. Once we did that, it took about 4 days for processing, and then the SAR with the SAI became available. The number appears near the top of page 1 of the SAR PDF. For anyone else having this issue - definitely check the Message Center in the student account and look for any verification requirements. They don't make this very obvious!

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Great news! I'm glad you got it resolved. This is a common issue - the 2025-2026 FAFSA has been selecting more applications for verification than in previous years. The good thing is you caught it in time for your May 10 deadline.

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thx for updating! helped me figure out my daughters account too - she also had verification stuff we didnt know about

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is anyone else getting different SAI numbers every time they check?? my first one was like $7820 but now its showing $8946??? like which one is it?? so confused

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If your SAI is changing, it likely means either: 1. Corrections were made to your application 2. The system is still calculating your final SAI 3. There was an error in the initial calculation The most recent SAI displayed in your completed application is the one that will be sent to schools. If you didn't make any corrections yourself, I'd recommend contacting Federal Student Aid to ask about the discrepancy.

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Update: I finally got through to someone at FSA! The agent confirmed my application IS submitted correctly and said the emails were sent due to a system glitch. Apparently this is happening to lots of people. She said to ignore the emails as long as my studentaid.gov account shows "processing" or "completed" status. Such a relief! My SAI finally appeared today too ($4,235). Thanks everyone for your help and suggestions!

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How long did you wait on hold??? I've been trying to call them for 2 days and can't get through!

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I used that Claimyr service someone mentioned above. They called and waited on hold, then connected me once an agent was available. Took about 1.5 hours total but I didn't have to personally sit on hold the whole time.

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