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my cousin works in financial aid at a state university and she says this happens ALL THE TIME. dont stress too much, they see this mistake constantly and its usually not a big deal to fix!
Update: I successfully submitted the correction and added all our financial information! The confirmation page says it should be processed within 3-5 days, so fingers crossed. I also emailed the financial aid office at her top choice school to let them know about the correction. Thanks everyone for your help and advice - this community is amazing!
Great job taking immediate action! One last tip - after the 3-5 day processing window, log back in to verify that your SAI (Student Aid Index, formerly EFC) has been recalculated. You should see a number rather than the special code that appears when "parents unwilling" is selected. This will confirm that the correction was fully processed and your daughter is now being considered for all aid types she's eligible for.
wait does the head of household actually matter for fafsa? i thought that was just a tax thing not a financial aid thing?
You're right - "head of household" is a tax filing status. For FAFSA purposes, what matters is which parent is listed as the primary taxpayer on a joint return when using the Data Retrieval Tool. For married couples filing jointly, either spouse can be the FAFSA contributor, but if you're using the DRT, it works best when the FAFSA contributor matches the primary taxpayer listed first on the joint return.
When I called about this they said sometimes the system times out when trying to connect to the IRS database. They told me to wait 24 hours and try again, and it worked the next day! Maybe give that a shot before entering everything manually?
My daughter applied to 7 colleges and we had something similar happen. I just waited and everything went back to normal after about 5 days. All her financial aid offers came in just fine. Just don't touch anything else on the application! Just leave it be.
Thanks everyone for the reassurance! I'm going to leave it alone and just wait for the financial aid packages to arrive. It sounds like this is just a display glitch that doesn't affect the actual information the schools received. I'll check back in a week to see if the status has reverted to 'completed,' but I won't try to make any more changes. What a relief!
No, having a different parent submit the FAFSA next year won't affect your daughter's aid eligibility. Since you file jointly, the same household income is considered regardless of which parent completes the form. The only potential issue would be if you entered significantly different demographic information that might trigger a verification check. Also, just FYI - if your husband does next year's FAFSA, make sure he: 1. Creates his own FSA ID (don't share FSA IDs) 2. Indicates he's the same Parent 2 that was listed on this year's form 3. Enters demographic info exactly as it appears on tax documents This should prevent any processing delays next year.
my cousins financial aid got messed up cuz his parents switched who filled out the form each year and they kept getting verification requests...just fyi
That's likely because they may have entered inconsistent information between years. When different parents complete the FAFSA, they need to be careful to use exactly the same demographic information, household size, etc. The system flags inconsistencies, not necessarily just the fact that a different parent completed it.
Isaiah Sanders
Update: If you're still having this issue, there's an emergency workaround that was just implemented. Have your daughter call the FSA hotline at 1-800-433-3243 and request a "Contributor Access Code" for both parents. They can generate these codes that bypass the email system entirely. The student will need to provide: 1. Her FSA ID username 2. The full name of each parent/contributor 3. The emails that were originally entered Once she gets the access codes, she can send them to you directly and you can use them on the contributor portal without needing the email invitation. This is a temporary solution they've implemented because so many families are having this exact problem with the new system.
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Dananyl Lear
•THANK YOU!!! We'll try this right away. I've been stressing all night about this deadline. Really appreciate you coming back to share this update!
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Dananyl Lear
UPDATE: We got it fixed! After trying everything, what finally worked was having my daughter use her laptop instead of her phone to resend the invitations. For some reason, the mobile version wasn't properly triggering the emails. We both received the contributor invitations within minutes after she used her laptop. We've completed our portions and submitted everything before the deadline! For anyone else having this issue - try using a computer rather than a mobile device, and make sure your daughter logs completely out and back in before resending the invitations. Thanks to everyone who offered advice!
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Noah huntAce420
•So glad you got it working! That's such a weird glitch with the mobile version. I'm going to tell my nephew about this since he's doing his FAFSA next week.
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Isaiah Sanders
•Great news! I'm going to share this mobile device issue with our financial aid office. We haven't identified this specific problem yet, but it makes sense given the complaints we've been hearing. Thank you for updating the thread!
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