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Just to add some clarity about what's happening with the parent contribution situation: The 2025-2026 FAFSA uses the new Student Aid Index (SAI) instead of the old Expected Family Contribution (EFC). With this change, they've simplified the parent contribution process. If you're married and file taxes jointly, the system only needs one parent to complete the contributor section since they can access all the necessary financial data through that parent's consent for IRS data transfer. This is actually working as designed, even though it's confusing if you're used to the old system where both parents needed to provide information separately. So if your application shows complete after just your contribution, you're good to go!
Update: We submitted the FAFSA last night! My son's dashboard showed 100% complete even with just my contribution (we file jointly). Thank you everyone for your help and explaining how the new system works. Such a relief to have this done before his priority deadline. Now we just have to wait for his SAI score to appear.
Great news! Hope your son gets a favorable SAI score. Remember that if you have any significant changes in financial circumstances since your tax returns were filed, you can always contact the financial aid offices directly at the schools he's applying to for a professional judgment review.
Update: I followed the advice here and downloaded my SAR. It does show the SAI score, so I think we're good! I also called my daughter's top choice school and they confirmed they can see her FAFSA data in their system. So it looks like this is just a display error on the website. Thanks everyone for your help!
Great news! This is exactly what I'd expect based on the symptoms you described. The SAI calculation is the last step in processing, so if that's completed, you're all set. The colleges having access is the ultimate confirmation. Glad it worked out!
has anyone actually gotten the site to ever show the correct status after getting the SAI email? mine still shows wrong status a month later lol
I just spoke with an FSA rep today (finally!) about our correction delay. They told me they're prioritizing corrections for seniors with approaching financial aid deadlines. Make sure when you call that you specifically mention your daughter is a high school senior with a March 30 financial aid deadline. That should help get it expedited.
Just want to add that after my FAFSA was corrected, my daughter's school asked for income verification documents anyway! So frustrating. Make sure you have all your tax documents, W-2s, and 1099s easily accessible because they might request those even after your correction goes through.
Just following up - were you able to get through to an agent using any of the suggestions provided? If you're still having issues, another approach is to contact the Federal Student Aid Ombudsman Group. While they typically handle disputes, they can sometimes assist with persistent technical issues when normal support channels aren't working.
Update: We tried that Claimyr service someone mentioned and actually got through to an agent yesterday! The wait was still about 40 minutes but at least we didn't have to sit on hold. The agent was able to unlock the account and reset the verification process. My cousin's parents successfully completed the verification this morning. Thank you all for your help!
cool that it worked out 4 u! for anyone reading this later, another trick is to select the Spanish language option even if u dont speak Spanish... the wait times r way shorter and all the agents speak English too lol. worked for me when I was dealing with my verification problems
Omar Fawaz
Did anyone else notice they made the FSA IDs WAY more complicated this year?? My son's high school counselor said they completely redesigned the system and tons of parents are having problems. Apparently the new FAFSA is supposed to be 'simpler' but everything about it seems harder lol
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Freya Thomsen
•It does seem unnecessarily complicated! I was surprised by all the verification steps. Our daughter's counselor mentioned the application itself is shorter but the setup process is more involved.
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Chloe Martin
Just to give you some peace of mind: I've been helping families with FAFSA for years, and I can tell you the actual FSA ID system is working correctly even when the communication systems aren't. As long as you and your wife can: 1. Log in to studentaid.gov 2. See your profile information 3. Access your settings Then your FSA IDs are ready for FAFSA completion. The confirmation emails are experiencing delays due to system overload, but this won't affect your ability to complete the FAFSA for your daughter. One last tip: make sure to write down your FSA ID usernames and passwords somewhere secure. You'll need them again next year and for all four years of your daughter's college education.
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Freya Thomsen
•Thank you for the reassurance! We can do all three of those things, so it sounds like we're in good shape. I've got our login information stored safely - definitely don't want to go through this setup process again next year if we can avoid it!
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