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I just spoke with an FSA rep today (finally!) about our correction delay. They told me they're prioritizing corrections for seniors with approaching financial aid deadlines. Make sure when you call that you specifically mention your daughter is a high school senior with a March 30 financial aid deadline. That should help get it expedited.
Just want to add that after my FAFSA was corrected, my daughter's school asked for income verification documents anyway! So frustrating. Make sure you have all your tax documents, W-2s, and 1099s easily accessible because they might request those even after your correction goes through.
idk about the bankruptcy thing but my cousin got her loans forgiven when her college closed down so maybe look into fraud discharge options too????
That's a completely different situation - closed school discharge is automatic and doesn't require proving undue hardship through bankruptcy. Other discharge options include Public Service Loan Forgiveness (after 10 years of qualifying payments while working for government/nonprofit), Total and Permanent Disability discharge, and Borrower Defense to Repayment (for school misconduct). None of these appear to apply to OP's situation currently.
Thank you all SO MUCH for the advice! I'm going to focus on the Professional Judgment appeal first and gather all my documentation. I've made an appointment with the financial aid office for next week and will bring my parents and all our medical bills. I'm also going to reconsider those CSS Profile schools that might offer better aid packages. Hopefully I can get this resolved before having to take out massive loans - bankruptcy definitely sounds like a last resort option that rarely works for student loans.
Excellent plan! One last tip - if your first financial aid counselor isn't helpful, politely ask to speak with the director or a senior counselor. Sometimes the front-line staff have less authority to make adjustments. Good luck with your appeal, and keep us posted on how it goes!
Just following up - were you able to get through to an agent using any of the suggestions provided? If you're still having issues, another approach is to contact the Federal Student Aid Ombudsman Group. While they typically handle disputes, they can sometimes assist with persistent technical issues when normal support channels aren't working.
Update: We tried that Claimyr service someone mentioned and actually got through to an agent yesterday! The wait was still about 40 minutes but at least we didn't have to sit on hold. The agent was able to unlock the account and reset the verification process. My cousin's parents successfully completed the verification this morning. Thank you all for your help!
cool that it worked out 4 u! for anyone reading this later, another trick is to select the Spanish language option even if u dont speak Spanish... the wait times r way shorter and all the agents speak English too lol. worked for me when I was dealing with my verification problems
StarSeeker
does your son have any idea which parent makes more money? cuz my friend's parents fought over who would file the FAFSA because the mom made way less and they'd get more aid with her filing it lololol
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Zainab Omar
•This isn't relevant. FAFSA rules specify that the custodial parent (the one the student lived with most during the previous 12 months) is the one who should file, regardless of income differences. Trying to game the system by having the lower-income parent file when they're not the custodial parent can be considered fraud.
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Sofia Ramirez
UPDATE: I submitted my own FAFSA and called the first school on our list. The financial aid officer said this happens frequently with divorced parents and not to worry. She made a note on my son's file that my application is the correct one since I have legal custody. She recommended I contact all other schools too, which I'm doing now. Thanks everyone for your help! Still waiting to hear if my ex will withdraw his application or if we need to handle that through FSA directly.
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Dmitry Volkov
•That's great news! Yes, definitely contact all the schools. For the future, be aware that you'll need to file the FAFSA each year your son is in college, so you might want to have a conversation with your ex about this to prevent the same problem next year.
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Sofia Ramirez
•Good point about future years. I'm drafting an email to my ex with all this information so hopefully we can avoid this confusion next time. Thank you!
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