my niece works in financial aid at community college and she says they are telling students to just wait until march 15 if possible. the partial system is causing more problems than its solving. but if ur deadline is before then call your school!!!

I'm dealing with this exact same issue! I've been trying to correct my student asset information for three days now and keep getting that "unable to complete action" error. Based on what everyone's sharing here, it sounds like financial corrections are the most problematic right now during this soft launch. I'm going to try the suggestion about waiting 24 hours after clearing everything and logging out completely. If that doesn't work, I'll definitely contact my school's financial aid office with screenshots like @Micah Franklin suggested. One question for anyone who's gotten through - did you get any confirmation email when your correction actually processed, or did it just silently update? I want to make sure I know when/if it actually goes through! Thanks everyone for sharing your experiences - at least we know we're not alone in this mess! 🤞

Just saw on the HESAA Twitter that they're planning to host a webinar next week about the delays. Might be worth registering if you want more information directly from them.

As someone who just went through this nightmare process with my older kid two years ago (pre-FAFSA redesign chaos), I feel for all of you! A few tips that might help while you're waiting: 1. Contact the financial aid offices at your top choice schools directly - many are creating "estimated" aid packages that include projected TAG amounts based on your FAFSA info 2. Most schools are being much more flexible with deposit deadlines this year, so don't be afraid to ask for an extension 3. If you're torn between two schools, consider putting down a deposit at your top choice if you can afford to potentially lose it - better than missing out entirely The waiting is absolutely brutal, but remember that TAG funding is allocated by the state and won't "run out" like some other aid programs. Once HESAA gets the data they need from the feds, your award will be processed. Hang in there - you'll have answers soon enough to make informed decisions!

To add to the excellent advice already given, here's a rough timeline you can expect: - FAFSA data reaches schools: 3-10 business days after processing - Initial review by schools: 1-3 weeks - Award letters generated: 2-6 weeks after FAFSA receipt - Potential verification requests: Can happen anytime during the process I recommend having your daughter check both her email AND the student portals for each school at least twice a week. Some notifications can go to spam or get lost in the shuffle. Also, keep an eye out for any verification requests. About 25% of FAFSA filers get selected for verification, which requires additional documentation. Responding quickly to these requests prevents delays in finalizing the aid package.

One more tip - have your daughter write down all her login information for studentaid.gov and each college portal in ONE secure place. My son lost access to his email temporarily and we couldn't access any of his financial aid info because we couldn't remember all his different passwords. It was a mess trying to reset everything while deadlines were approaching!

dont 4get 2 check if her scholarships from freshman yr automatically renew! my daughter lost her merit scholarship bc she didnt know there was a gpa requirement and the school didnt tell her until it was 2 late 😠

One thing I learned from going through this process with my twins last year - make sure your daughter's contact information is up to date in both her studentaid.gov account AND her school's student portal. My son almost missed his award notification because it went to his old high school email address that he wasn't checking anymore. Also, some schools send award letters as secure messages through their portal rather than regular email, so she'll need to log in periodically to check for new messages. The whole system definitely feels overwhelming at first, but you're asking all the right questions!

cant u just move the money to someone elses account until after u file fafsa? thats what my cousin did lol

I went through something similar when my basement flooded and I got an insurance payout. The advice here about using the Professional Judgment process is spot on. I submitted my FAFSA with the insurance money showing in my account balance, then immediately contacted my school's financial aid office with a letter explaining the situation. I included copies of the insurance claim, photos of the damage, and repair estimates. They adjusted my aid package within about 3 weeks. The key is being proactive and transparent - don't try to hide it or game the system. Most financial aid officers have seen this situation before and know how to handle it properly. Good luck with the repairs!