FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

NebulaNova

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One thing nobody mentioned - some employers now offer student loan repayment assistance as a benefit. My company pays $150/month toward my loans. But most require the loans to be in YOUR name, not your parent's. That was actually my motivation to refinance my mom's Parent PLUS loans into my name - to qualify for this benefit. Just something else to consider in your decision!

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Nia Jackson

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That's a fantastic point! I need to check if my new employer offers this. That would definitely make refinancing worth it. Thanks for mentioning this!

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Zara Ahmed

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Just wanted to add - if you do decide to refinance, shop around with multiple lenders! I got quotes from SoFi, Earnest, CommonBond, and a few others before choosing. The rates and terms can vary quite a bit between lenders even with the same credit profile. Some also have different requirements for employment history. I ended up going with a lender that wasn't my first choice because they had the most flexible employment verification requirements for recent grads. Also, most lenders will do a soft credit pull for the initial quote which won't hurt your credit score, so there's no harm in getting multiple quotes to compare.

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Just wanted to add that work study positions often come with some unexpected perks! When I had work study in college, my campus library job let me study during quiet periods, and the IT help desk position actually helped me build skills for my major. Plus, supervisors are usually understanding about exam schedules and academic commitments in ways that off-campus employers might not be. So even though the $1000 federal subsidy seems small, the overall experience can be really valuable beyond just the paycheck!

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Emma Davis

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That's such a great point about the additional benefits! I hadn't even thought about how work study jobs would be more understanding of academic schedules. That alone makes it worth pursuing even if the federal subsidy amount seems small. Thanks for sharing that perspective - it's helping me see the bigger picture beyond just the dollar amount!

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Kolton Murphy

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As someone who just went through this process with my own kid, I can confirm what everyone else is saying - that $1000 is just the federal government's contribution, not a cap on earnings! My son had a $1200 work study award and ended up making about $3800 total working in the campus rec center. One thing I'd add is that work study jobs often have better job security than regular student employment. Even when budget cuts happen, departments are more likely to keep work study students because they're getting that federal subsidy. Also, having work study on your FAFSA can sometimes make you eligible for certain campus positions that are reserved specifically for work study recipients. Your daughter should definitely take advantage of this opportunity!

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Ava Williams

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UPDATE: We finally got it fixed! Combination of approaches worked for us: 1. Had my husband use his own phone (not our shared computer) 2. Logged in at 6:30am on a Tuesday (great tip about off-peak hours) 3. Went through the "My Documents" section as suggested 4. Re-authorized the IRS data transfer 5. Left everything completely alone for 3 days When we checked again, the status showed "Processing" and all sections were marked complete! Thanks everyone for your help. For anyone else stuck in this situation, patience and trying different devices seems to be key.

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TechNinja

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That's fantastic news! I'm so glad it worked out. The 3-day waiting period was smart - the backend systems need time to sync everything properly, especially with the IRS data. Thanks for updating us on what worked!

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Paolo Bianchi

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Congrats on getting it resolved! Funny how it takes a combination of random troubleshooting steps to make government websites work correctly. Good luck with your son's financial aid!

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So glad to see this got resolved! This thread is going to be incredibly helpful for other families dealing with the same nightmare. I'm bookmarking it for future reference. The FAFSA redesign has been such a disaster this year - I've heard similar horror stories from so many parents in our community. Your persistence really paid off, and the combination approach you described gives hope to others stuck in the same loop. Thanks for taking the time to update with the solution that worked!

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Yuki Watanabe

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UPDATE: It worked! I followed the advice here and found the option to indicate my stepmom doesn't have an SSN. The system then asked for her A-Number and later gave me a signature page option. Just mailed in the signed form yesterday with tracking as suggested. Thanks everyone for your help! This forum saved me from completely missing out on financial aid because of one confusing technical issue.

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Mei Chen

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Great to hear! For peace of mind, I'd recommend checking your FAFSA status in about a week to make sure they've processed the signature page. You can log into studentaid.gov and check your application status - it should show "Processed Successfully" once everything's complete.

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Carmen Ortiz

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As someone who went through this exact same nightmare last year, I'm so glad you got it sorted out! The FAFSA system really needs better instructions for families with non-citizen parents - it's ridiculous how many students get stuck on this. One small tip for anyone else reading this: when you're waiting for the signature page to be processed, you can still submit your FAFSA to schools. They'll just mark it as "incomplete" until FSA processes the signature, but at least you'll be in their system and won't lose your place in line for aid consideration. Most schools are understanding about this delay since it's such a common issue. Fingers crossed your aid package comes through soon! 🤞

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Maya Diaz

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I'm dealing with a similar situation right now! My mom is trying to create her FSA ID from the UK and we keep hitting the same loop you described. It's so frustrating that they claim the system is "simplified" but it seems like it's actually harder for international parents than before. I'm going to try the Firefox browser solution mentioned here - I had no idea that different browsers could cause such different results with government websites. Has anyone had success with the special email address that was mentioned? I'm wondering if that might be faster than waiting for the document verification process.

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I actually emailed FSAID.international@ed.gov about 2 weeks ago when I was having the same issue with my dad's FSA ID (he's in Germany). They responded within 36 hours with specific troubleshooting steps tailored to my situation, which was way more helpful than the generic responses from the regular support tickets. They also sent me a direct link to upload his passport that bypassed the broken phone verification page entirely. Definitely worth trying both approaches - the Firefox workaround and the special email - since different technical issues seem to require different solutions. The email route was actually faster for us than waiting for the standard document verification process.

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Manny Lark

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This thread has been so helpful! I'm a new parent trying to navigate this system for the first time and I had no idea there were so many technical workarounds needed. My husband is from Australia and we've been stuck in this exact same loop for about 3 weeks now. I'm going to try both the Firefox browser method and email the special FSAID.international@ed.gov address. It's really frustrating that these solutions aren't documented anywhere official - thank goodness for communities like this where people share what actually works! Quick question: for those who successfully got through the process, did you need to have any specific documents ready beyond just the passport? I want to make sure I have everything prepared before we attempt this again.

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