UPDATE: I followed the advice here and logged into my FSA account. Sure enough, there was a signature request waiting for me that I never got an email about! I've signed it now and my son's application is back in processing. For anyone else dealing with this issue - definitely check your FSA account directly and don't rely on email notifications. Thanks everyone for your help!

So glad you got this sorted out! This is a perfect example of why I always tell parents to bookmark their FSA ID account and check it regularly during FAFSA season. The email notification system has been unreliable for years, but it seems especially bad with the new FAFSA format this year. Pro tip for other parents reading this: set a phone reminder to check your FSA account every few days if your student is still making changes or if you're waiting on processing. It's saved me from missing signatures multiple times. The "Tasks" section will show you exactly what needs to be done, even when emails fail to arrive.

Thank you everyone for all this incredible advice! I feel much less lost now. I'm going to: 1. Request a professional judgment review due to my reduced income 2. Look into Ohio-specific grants and scholarships 3. Have my son apply for every institutional scholarship possible 4. Consider the federal direct loans (but try to minimize) 5. Learn more about appealing the final aid package It's still frustrating that the system puts families like ours in this position, but at least we have some direction now. I'll update once we hear back from the financial aid office!

Hi Gabrielle! As a newcomer here but someone who just went through this exact situation last year, I wanted to share what worked for us. My husband and I are both teachers (combined income around $95k) and faced the same "too much for aid, not enough to pay" dilemma. A few things that really helped: 1) Ohio College Opportunity Grant - make sure you apply! It's income-based and goes up to families making around $100k. 2) Many Ohio public universities have specific "Educator Family" scholarships that aren't well-publicized - call admissions directly and ask. 3) The professional judgment review was a game-changer for us when I had reduced hours due to a family emergency. Also, don't overlook having your son work part-time during college. Work-study positions at universities often pay better than typical student jobs and are more flexible with class schedules. Our daughter covers about $4k/year of her expenses this way. The system definitely feels rigged against middle-class families, especially educators. But there ARE options if you dig deep enough. Wishing you the best of luck!

Thanks everyone for the helpful advice! After reading through your comments, I'm going to: 1. Check our state's priority FAFSA deadline 2. Get formal documentation from our insurance company about the purpose of the funds 3. Keep all contractor estimates and payment receipts 4. File our FAFSA now with proper documentation rather than waiting Great to know we don't have to include these funds as assets since they're designated for repairs. Really appreciate all the insights!

Smart plan! Just wanted to add - when you get that documentation from your insurance company, make sure it specifically mentions that the funds are for "property restoration" or "damage repair" rather than just general compensation. The more specific the language, the clearer it'll be during verification if needed. Also, if you're doing the repairs in phases over several months, keep a timeline showing when each payment goes out so there's a clear paper trail. Good luck with both the FAFSA and the home repairs!

UPDATE: I submitted the correction yesterday afternoon and also called/emailed all my schools to let them know what happened. One financial aid office was super helpful and said they can actually adjust for the family size on their end while waiting for the official FAFSA reprocessing! They estimated my SAI would drop by about $3,800 with the correct family size. Thanks everyone for your advice - I'll post again when the official correction comes through!

Wow, this is such a helpful thread! I'm new to the FAFSA process and had no idea that family size could have such a big impact on the SAI calculation. Reading through everyone's experiences is both reassuring and terrifying at the same time - it sounds like this year's FAFSA has been a real nightmare for so many people. @Lilly Curtis - I'm so glad you caught this error and were able to get it fixed! That $3,800 potential reduction is huge. For anyone else reading this who might be in a similar situation, it really seems like the key takeaways are: 1) Don't wait to make corrections, 2) Take screenshots of everything, and 3) Contact your schools directly to explain the situation. Has anyone else found other missing information on their SAR that they didn't notice at first? I'm going to go double-check mine now to make sure everything looks right!

UPDATE: We were finally able to resolve this! Using Claimyr to get through to an FSA representative made all the difference. The agent immediately recognized the issue as a known technical glitch with ITIN processing. They took our information, made manual notes in the system, and helped us complete the submission. The representative mentioned they've been getting many calls about this exact problem with the new FAFSA. \n\nFor anyone else facing this issue: save yourself the frustration of trying workarounds and just call FSA directly (using Claimyr made this painless). Reference Technical Bulletin FSA-2024-03 as someone suggested above, and have all your tax documents ready. \n\nThank you all for your help and suggestions! Now we wait for the SAI calculation.

Congratulations on getting it resolved! This thread has been incredibly helpful for understanding this issue. As someone new to the FAFSA process, I'm grateful you all shared your experiences with the ITIN/joint filing glitch. It's frustrating that families have to jump through these hoops for what should be a straightforward process, but at least now there's a clear solution documented here. The Claimyr service and Technical Bulletin reference seem like game-changers for anyone else who runs into this. Thanks for taking the time to update us with your success!