FAFSA

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Liu

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It doesn't matter which parent is listed as Parent 1 or Parent 2 for PSLF purposes. The FAFSA information doesn't affect your loan forgiveness eligibility - it only affects your dependent student's aid package. Just be consistent each year with which parent is listed as which number to avoid confusion when comparing aid packages year to year. The most important thing for your PSLF is maintaining your income-driven repayment plan and filing your Employment Certification Form annually.

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Perfect. You've been incredibly helpful! We'll get both FSA IDs set up tonight and start the process. Thank you everyone for the advice!

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Sasha Reese

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As someone who just went through this process last month, I can confirm what others have said - both parents definitely need separate FSA IDs! One thing I'd add is to make sure you have all your financial documents organized before you start. We made the mistake of beginning the FAFSA without having our investment statements handy, and it was frustrating having to stop mid-process to hunt down account balances. Also, if you're doing PSLF, you probably already know this, but double-check that your loan servicer has your correct employment info on file. The FAFSA process reminded me to submit my annual Employment Certification Form, which I'd been putting off. Good luck with everything!

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Thanks for the reminder about organizing documents first! I'm definitely going to gather everything before we start. Quick question - when you say investment statements, do you mean we need the exact dollar amounts as of a specific date, or can we use approximate values? Our investment accounts fluctuate daily and I want to make sure we're reporting the right numbers.

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Khalil Urso

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I'm dealing with this exact same issue right now! Been stuck on SSA verification for 16 days after submitting on July 8th. The whole "3 business days" thing is clearly not accurate at all. What's been driving me nuts is that I keep seeing conflicting advice online - some people say to call every day, others say that just clogs up the system. I've been trying to be patient but it's hard when you see posts about people waiting 5+ weeks! One thing that's been somewhat helpful is keeping a log of when I call and what each agent tells me. So far I've gotten three different explanations for the delay, which makes me think they honestly don't know what's causing it either. Reading through everyone's experiences here has been more informative than any of my phone calls to FSA. Really hoping that system update @Alberto Souchard mentioned comes through soon - crossing my fingers we're all part of that batch that gets cleared in the next week or two!

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Monique Byrd

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Keeping a log is such a smart idea! I wish I had started doing that from the beginning. It's honestly ridiculous that we're getting three different explanations for the same issue - it really does seem like the agents are just guessing at this point. I'm on day 20 now and starting to wonder if I should try that Claimyr service that @Hailey O'Leary mentioned earlier, or just wait it out like everyone suggests. This whole process has been such a mess compared to what they promised with the "simplified" FAFSA. At least we know we're not alone in this nightmare!

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I'm going through the exact same thing and it's such a relief to find this thread! I submitted my FAFSA on June 30th and have been stuck on SSA verification for 17 days now. Like everyone else, I was told "3 business days" but clearly that's not happening. What's been most frustrating for me is that my college's financial aid office keeps asking for updates, but I literally have nothing new to tell them - the status just never changes! I've called the FSA helpline 6 times so far and gotten the usual "just wait longer" response each time. One agent did mention that they're seeing "higher than normal volume" for SSA verifications this year, which at least explains why it's taking so long. Reading through everyone's experiences here gives me hope that it will eventually go through, even if it takes another week or two. @Alberto Souchard - really hoping that system update you mentioned comes through soon! And @Hailey O'Leary - I might look into that Claimyr service if I'm still stuck after the 7-10 day window Alberto mentioned. Thanks everyone for sharing your stories - makes me feel way less alone in this mess!

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Amina Toure

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I'm in the exact same situation! Filed on July 2nd and have been stuck for 15 days now. It's honestly such a relief to read everyone's experiences here - I was starting to think there was something seriously wrong with my application. The "higher than normal volume" explanation at least makes more sense than the random excuses I've been getting. I've also been getting pressure from my school's financial aid office for updates when there literally aren't any updates to give! Really hoping that system update @Alberto Souchard mentioned helps clear the backlog for all of us. Fingers crossed we re'all in the next batch to get processed! 🤞

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Aisha Abdullah

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Great choice! Just went through this exact situation last year with my 22-year-old daughter who was working but living at home. I calculated that providing her housing alone was worth about $1,200/month in our area, plus utilities added another $200/month. Even though she was earning $35k/year, we were still providing over half her total support. The key is documenting everything now - I wish I had done a spreadsheet from the beginning like others mentioned. Good luck with your daughter's aid package!

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Amy Fleming

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That's really reassuring to hear from someone who went through the same thing! $1,200 for housing plus utilities definitely adds up fast. I'm definitely going to create that spreadsheet right now while I'm thinking about it. Did you end up getting selected for verification, and if so, was having the documentation helpful?

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Dylan Hughes

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As someone who just went through this process, I'd definitely recommend including your son in the household size of 4. The housing you provide is likely the biggest factor - in most areas, free rent and utilities easily represents $15k-20k+ per year in support. Even if he's earning good money and paying for his own food/car insurance, you're still covering his biggest expense. I made the mistake of overthinking this initially and excluded my adult daughter who was in a similar situation. Had to go back and correct it after talking to a financial aid counselor who explained that housing support alone usually puts you over the 50% threshold. Keep those records handy though - if you get selected for verification, having a clear breakdown of housing costs vs. his personal expenses will make the process much smoother.

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Luca Marino

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This is super helpful! I'm actually in a very similar situation and was leaning toward excluding my adult son, but your point about housing costs being the biggest factor makes total sense. When I think about what it would cost him to rent a comparable room in our area plus utilities, it's definitely way more than what he spends on himself monthly. Did the financial aid counselor give you any specific guidance on how to document the housing value for verification purposes?

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Hey Marina! I totally get the panic - I did the EXACT same thing my freshman year and thought I'd ruined everything. But honestly, this is one of the easiest financial aid fixes ever! Your Pell Grant is 100% safe - that money is yours based on your family's income, period. Adding loans later won't touch it at all since they're calculated completely separately. Here's what worked for me: I emailed my school's financial aid office (way better than calling during this crazy time of year) and just said "Hi, I originally declined student loans on my FAFSA but now need to accept them. My student ID is [your ID]." They responded within 24 hours with my loan eligibility amounts. Then you just need to do two quick things online at studentaid.gov: entrance counseling (basically a tutorial about loans) and sign your Master Promissory Note. Takes maybe 30-40 minutes total. After that, your school processes everything in about a week. Definitely take subsidized loans first if you qualify - no interest while you're in school! Only borrow what you absolutely need for housing and essentials. You've got this! 🙂

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Kristin Frank

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Thank you so much Giovanni! Your message really calmed my nerves - it's so reassuring to hear from someone who went through the exact same panic. I love that you included the specific email template to send to financial aid, that's super helpful since I wasn't sure exactly how to word it. I'm definitely going to prioritize the subsidized loans like everyone's suggesting. Question though - when you did your entrance counseling and MPN, did you have to wait for your school to tell you the exact loan amounts first, or could you complete those steps right away? I want to get everything done as quickly as possible since classes start soon!

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Don't stress at all - this is probably one of the most common "mistakes" students make, and it's super easy to fix! I work as a peer advisor at my school and we see this situation literally every week. Your Pell Grant is completely separate from loans and won't be affected whatsoever. The Pell is based on your SAI (Student Aid Index) which comes from your family's financial info, while loans are just additional aid you can request. Here's the quickest path: Email your financial aid office today (don't wait for Monday if it's the weekend) with your student ID and say you want to accept federal student loans. Most schools have online portals where you can submit this request too. While you're waiting for their response, go ahead and complete your entrance counseling at studentaid.gov - it's required for all first-time borrowers and takes about 30 minutes. You can do this even before your school confirms your loan amounts. After financial aid confirms your eligibility, you'll sign your Master Promissory Note (also on studentaid.gov) and then they'll process everything within 3-7 business days typically. Since you mentioned housing costs specifically, definitely ask about subsidized loans first - the government pays the interest while you're enrolled, which saves you money long-term. You've got plenty of time before classes start, so try not to panic! This happens all the time and always works out fine.

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Harper Hill

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This is such comprehensive advice, thank you Destiny! I really appreciate that you mentioned I can start the entrance counseling right away while waiting for financial aid to respond - that's a great tip to save time. I'm definitely going to email them today and get started on the entrance counseling this weekend. It's so reassuring to hear from someone who works as a peer advisor and sees this situation all the time. Makes me feel way less like I'm the only one who made this "mistake"! Quick question - when you say most schools have online portals for this request, should I look for something specific in my student account, or is it usually pretty obvious where to submit aid requests?

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I'm going through this exact same thing! Just submitted my FAFSA about 6 weeks ago and I'm being absolutely bombarded by Sallie Mae emails - sometimes getting 3-4 in a single day. What really frustrates me is how they make everything sound so urgent and official, like I'm missing out on some critical deadline when I haven't even gotten my actual financial aid package yet. I've tried unsubscribing multiple times but they just keep coming back. Reading through all these responses has been so helpful though - I had no idea about the FSA account privacy settings or that I could call them directly and reference the CAN-SPAM Act. I'm definitely going to try those approaches tomorrow. It's really reassuring to know this isn't just happening to me and that there are actual steps we can take to fight back against these predatory tactics. Thanks for starting this thread - it's exactly what I needed to see today!

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Nina Chan

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I totally feel your frustration! The urgent language they use is so manipulative - making us think we're missing something important when really they're just trying to pressure us into decisions before we have all the information. I've been dealing with this for about the same timeline as you, and what's helped me stay sane is remembering that any legitimate financial aid opportunity won't disappear overnight. Real federal aid and institutional grants don't operate on these fake "limited time" marketing tactics. Definitely try calling them directly tomorrow - from what others have shared here, it sounds way more effective than just clicking unsubscribe. We shouldn't have to become experts in consumer protection laws just to apply for college aid, but at least we have each other to share these strategies!

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I'm so glad you posted this! I'm dealing with the exact same issue and was starting to feel like I was going crazy. Filed my FAFSA in early February and since then it's been non-stop emails from Sallie Mae, Discover, and several other lenders I'd never even heard of. What really gets me is how they make everything sound so official and urgent - I've gotten subject lines like "Your FAFSA Application Update" that turned out to be loan advertisements. It's incredibly predatory to target us when we're already stressed about college costs and don't even have our real aid packages yet. Reading through everyone's advice here has been incredibly helpful - I had no idea about updating the FSA privacy settings or that I could reference the CAN-SPAM Act when calling. Definitely going to try the direct call approach tomorrow and set up those email filters. Thanks for creating this thread - it's so reassuring to know we're all dealing with this together and there are actual steps we can take to fight back!

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