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UPDATE: It WORKED! I used that Claimyr service to get through to an actual person at Federal Student Aid. The agent said there was a flag on our account because our phone number had too many failed verification attempts. She reset something on their end and we were able to log in right away after that. Application is FINALLY submitted! If anyone else is dealing with this, definitely try to speak with an actual agent. Thank you all for the help and commiseration!
So relieved to see this update! I've been following this thread because we're dealing with the exact same issue with my daughter's FAFSA. Going to try Claimyr today - it sounds like getting through to an actual agent is really the key here. Thanks for posting the follow-up, it gives me hope that we can get this resolved before her scholarship deadlines!
I'm in a somewhat similar boat - not divorced but dealing with a major income discrepancy that doesn't reflect our current reality. What I learned from my financial aid counselor is that you should also consider reaching out to your state's higher education agency. Some states have additional grant programs that use different criteria than the FAFSA and might be more flexible about unusual circumstances. Also, when you're gathering documentation for the professional judgment review, include a written timeline of events with dates - when you separated, when the retroactive payment was received, when divorce proceedings began, etc. Financial aid offices love clear timelines because it helps them understand the full picture quickly. One more thing - if your daughter qualifies for any merit-based scholarships at her schools, those aren't affected by FAFSA complications at all. It might be worth having her apply for as many of those as possible as a backup plan while you work through the need-based aid issues.
This is really comprehensive advice! I hadn't thought about checking state grant programs - that's a great backup option. The timeline suggestion makes so much sense too. I'm going to create a detailed chronology with all the key dates (separation in March 2023, when the retroactive payment was received, when divorce was filed, etc.) to include with my professional judgment appeals. And you're absolutely right about merit scholarships - my daughter has been applying to those anyway, but I should probably encourage her to cast an even wider net since those won't be affected by our FAFSA complications. Thanks for all these practical tips!
I went through almost exactly this situation two years ago - separated but not divorced, with complicated income from my ex that made our FAFSA look terrible. Here's what I wish I had known earlier: 1. Start gathering your documentation NOW, even before you file the FAFSA. Bank statements showing separate accounts since March 2023, lease agreements, utility bills - everything that proves you've been living as separate households. 2. The retroactive payment issue is actually pretty common and financial aid offices know how to handle it. Make sure you get documentation from your husband's employer or benefits office explaining that it was a one-time retroactive payment, not ongoing income. 3. Don't just rely on the online forms for professional judgment appeals - call and ask to speak to a financial aid counselor at each school. Some schools have informal pre-screening processes where they can tell you upfront if your situation would likely qualify for an adjustment. 4. If possible, file your FAFSA as soon as it opens (October 1st) even with the complicated numbers, then immediately start the appeal process. The earlier you get in the queue, the better your chances of getting adjustments processed before aid is distributed. Your daughter will get through this - the system has ways to handle these situations, they're just not obvious or easy to navigate. Hang in there!
UPDATE: I uploaded all our tax documents yesterday and emailed the financial aid office to confirm. They responded today saying everything looks good now and they should have my daughter's aid package calculated within the next 10 days. They said lots of families had this issue with the IRS data retrieval not working properly this year. Thanks everyone for your help and suggestions!
So glad to see your update that everything worked out! I'm dealing with this exact same issue right now - my daughter's school is requesting tax documents even though I'm positive I used the IRS data retrieval tool. It's reassuring to know this is happening to so many families and isn't something I did wrong. Going to upload our documents today and hopefully get a quick resolution like you did. Thanks for sharing your experience - it really helps to know we're not alone in this mess!
Interesting timing on this question - I attended a financial aid workshop yesterday where they specifically addressed this! The Federal Student Aid office has simplified many aspects of the FAFSA, including requiring only one parent/contributor signature even for married filing jointly households. They're trying to reduce barriers to completion. As long as your FAFSA shows as processed, you're good to go. The system won't allow processing if required signatures are missing.
That's great to hear from someone who just got official information! Did they happen to mention if there are any other major changes we should know about for the 2025-2026 form?
Yes! Several other big changes: 1) More students qualify for max Pell Grants with expanded income thresholds, 2) The asset protection allowance has increased significantly, 3) The multiple children in college discount works differently now, and 4) They're using your 2023 tax data instead of 2024. These are all part of the FAFSA Simplification Act implementation.
This is exactly what I needed to hear! I'm a freshman and this is my first time dealing with FAFSA, so when only my mom got the signature invitation and not my dad, I was convinced we'd messed something up. It's reassuring to know this is actually the new normal and not an error. Thanks everyone for sharing your experiences - it really helps to know other families went through the same confusion. Now I can stop worrying and just wait for my aid packages!
Diez Ellis
As a newcomer to this community, I just want to say how incredibly helpful this entire thread has been! I'm in the exact same situation with my son - we got his SAI of 8,200 last week and I've been panicking trying to figure out what it actually means for our finances. Reading through everyone's experiences and advice has been more informative than hours of trying to navigate the studentaid.gov website. I had no idea about things like net price calculators, CSS Profile requirements, state grant programs, or the difference between need-blind and need-aware schools. One thing I'm still wondering about - has anyone here dealt with the situation where parents are divorced? We filed the FAFSA with just my income (as the custodial parent), but I'm worried that some schools might require information about my ex-husband's income too through the CSS Profile or other forms. Did anyone run into complications with divorced parent situations affecting their aid calculations? Also, @Micah Trail, I hope you post an update once your daughter starts receiving her aid packages! It would be really helpful to see how the real offers compare to all these estimates we're trying to figure out. Thank you to everyone who has shared their knowledge and experiences - this community is such a valuable resource for navigating this confusing process!
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Emma Johnson
•Hi @Diez Ellis! Welcome to the community and congratulations on finding this helpful thread - I'm new here too and have learned so much from everyone's shared experiences! Regarding divorced parents, yes, this can definitely complicate things. For FAFSA, you're correct that only the custodial parent's information is required. However, many private schools that use the CSS Profile DO require the non-custodial parent's financial information as well, which can significantly impact aid calculations. Some schools have a "Non-Custodial Profile" waiver process if there are extenuating circumstances (like no contact with the other parent), but it varies by school. I'd recommend calling the financial aid offices at your son's target schools to ask specifically about their divorced parent policies. Some schools are FAFSA-only and won't consider your ex-husband's income at all, while others will want both parents' information regardless of custody arrangements. It's frustrating how much more complicated the process becomes with divorce, but at least knowing upfront which schools require what information can help you set realistic expectations for aid packages. Good luck with everything, and I agree it would be great to see updates from folks as their actual award letters start arriving!
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Liam Fitzgerald
As someone new to this community, I'm so grateful for this incredibly detailed thread! My daughter and I are in the exact same boat - we just received her SAI of 9,200 and had no clue what it actually meant in terms of real financial aid dollars. Reading through everyone's experiences has been eye-opening. I had no idea about net price calculators, the difference between need-blind and need-aware schools, or that state grants might require separate applications. The tip about creating a spreadsheet to track everything sounds brilliant - I'm definitely going to set that up this weekend. One question I haven't seen addressed yet: for families right on the border of different aid brackets, is there any benefit to delaying enrollment by a year if family income is expected to drop significantly? My husband's contract position ends in December, and our income for 2025 will likely be much lower than what we reported on this year's FAFSA. Would it make sense to have my daughter take a gap year and reapply with a much lower SAI, or do schools frown upon that kind of strategic planning? Also, has anyone had success with the professional judgment adjustments that were mentioned? I'm curious how receptive financial aid offices typically are to reviewing cases where income has changed after the FAFSA was filed. Thank you all for sharing your knowledge - this community is such a valuable resource during this stressful process!
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Emma Wilson
•Hi @Liam Fitzgerald! Welcome to the community - I'm new here too and this thread has been incredibly helpful! Regarding your question about delaying enrollment for a gap year due to lower expected income, that's actually a really strategic question that I've been wondering about myself. From what I've gathered reading through these responses, you might not need to take a full gap year to benefit from the income change. If your husband's contract ends in December 2024, that change should be reflected in your 2025 tax return, which would be used for the 2026-2027 FAFSA (for sophomore year aid). But more importantly, the "professional judgment" adjustments that several people mentioned could potentially help you for freshman year too - you could contact financial aid offices and explain that your family's income situation has changed significantly since filing the FAFSA. I'd recommend calling the financial aid offices at your daughter's target schools to ask about their policies for income changes and professional judgment reviews. Some might be able to adjust her aid package for freshman year based on documented proof of the job loss/income reduction, which could save you from having to delay enrollment. That said, every family's situation is different, and taking a gap year isn't necessarily a bad thing if it means significantly better financial aid. Just make sure to weigh the benefits against the potential drawbacks of delaying her education. Good luck with whatever you decide!
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