FAFSA

Pay nothing until a live FAFSA agent is on the phone with you.

Can't reach FAFSA? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.

$9.99 is charged only once a live FAFSA agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with the exact same issue right now! My daughter sent me the parent invitation three days ago and I've been clicking that Continue button over and over with no response. It's so frustrating when you're trying to help your kid and the system just won't cooperate. I'm definitely going to try the Chrome incognito method with extensions disabled that Kyle mentioned - seems like that combination worked for multiple people here. Has anyone had success with the mobile app instead of the browser, or is it having the same problems?

0 coins

I'm experiencing this exact same frustrating issue! My son sent me the parent invitation 5 days ago and I've been stuck at that "Continue" button that absolutely refuses to work. I've tried everything I can think of - multiple browsers, clearing cache, restarting my computer, even borrowing my neighbor's laptop - nothing! Reading through all these solutions is giving me so much hope though. I'm definitely going to try the proven combination tonight: Chrome incognito mode, all extensions disabled, pop-up blocker turned off, and accessing around midnight when traffic is lower. If that doesn't work, I'll have my son cancel and resend the invitation like Kyle did. It's such a relief to know this is a widespread technical issue and not something I'm doing wrong. This community is incredible - thank you all for sharing your workarounds and keeping each other sane during this stressful process! I'll report back if I get it working.

0 coins

You're definitely not alone in this struggle! I just went through the exact same thing last week with my daughter's FAFSA invitation and felt like I was going crazy clicking that unresponsive Continue button. The combination approach really does work - I had success using Chrome incognito with extensions disabled around 11:30pm just like Kyle did. One additional tip that helped me: make sure to completely close all other browser windows and tabs before attempting, as having multiple StudentAid.gov sessions can sometimes cause conflicts. Also, if you have any password managers or auto-fill extensions, those can interfere too even in incognito mode, so double-check they're fully disabled. Don't give up - with your son's help canceling and resending if needed, you'll get through this! Looking forward to hearing your success story!

0 coins

As someone who just went through this exact scenario with my son this semester, I completely understand your panic! The disappearing loans issue is unfortunately incredibly common and caught us completely off guard too. What I learned through this stressful process is that there's this crucial "loan origination" step that schools never explain upfront - essentially, even after your daughter accepted the loans through the school portal, the financial aid office still needs to officially request those funds from the Department of Education before they'll appear on studentaid.gov. Here's what worked for us: I called the financial aid office and specifically asked "Has loan origination been completed for [son's name]?" - using that exact terminology made a huge difference in getting clear answers. They were able to give me a timeline and put a note on his account to protect his enrollment while we waited for the funds to process. The whole thing took about 10 days from when they completed origination until the money actually hit his account, but once I understood the process, the stress level went way down. Definitely ask about getting a tuition payment hold while everything processes - most schools will work with you on timing if they know aid is coming. You're not alone in this experience, and it almost always gets resolved even though the system is frustratingly confusing!

0 coins

Thank you so much for sharing your experience! As someone completely new to this whole financial aid process, it's incredibly reassuring to hear from other parents who've successfully navigated this same stressful situation. I had never heard of "loan origination" before finding this thread - it's frustrating that such a crucial step isn't explained anywhere in the official materials! Your tip about using that specific terminology when calling is really helpful. I'm definitely going to ask about the tuition payment hold too - I hadn't even thought about that possibility. It's amazing how much clearer everything becomes once you understand the actual process, even though it shouldn't be this confusing for families in the first place. Really appreciate you taking the time to help newcomers like me!

0 coins

As a newcomer to this community and the whole financial aid process, I can't express how relieved I am to have found this thread! My daughter and I are dealing with the exact same "disappearing loans" situation right now, and I was absolutely panicking thinking we had somehow messed up our FAFSA or that there was a major problem with our application. Reading through everyone's experiences has been such an eye-opener - I had no idea about this "loan origination" step that schools apparently need to complete before loans show up on studentaid.gov. It's honestly mind-boggling that this crucial information isn't clearly explained in any of the financial aid materials we received from the school. Why do families have to learn about these essential processes through trial and error or community forums like this? I'm taking notes on all the great advice here, especially about using specific terminology like "loan origination" when calling the financial aid office, and asking about tuition payment holds while everything processes. Thank you to everyone who shared their experiences and solutions - you've probably saved my sanity! It's frustrating that navigating financial aid requires becoming an expert in all these hidden processes, but this community makes it so much more manageable.

0 coins

Welcome to the community! I'm so glad you found this thread too - it's incredible how many of us have been through this exact same panic! I was literally in your shoes just a few months ago, completely stressed about my son's "missing" loans and wondering if we had somehow broken our FAFSA application. It's such a relief to discover that this is actually a normal (though poorly explained) part of the process. The loan origination step really is the key piece that nobody tells you about upfront. I totally agree that it's ridiculous we have to become financial aid experts just to access the money our kids were already awarded! Make sure to ask about that tuition payment hold when you call - it was a huge stress reliever for us knowing his classes were protected while we waited for everything to process. You've got this, and definitely keep us posted on how it goes!

0 coins

After reading all these comments, here's a clear summary for you: 1. Direct trustee-to-trustee rollovers are NOT counted as income for FAFSA SAI calculations (but will appear on tax documents with special codes) 2. Indirect rollovers (where you receive the money) WILL count as income even if you redeposit within 60 days 3. The timing matters - for 2025-2026 FAFSA, they'll look at 2023 tax info 4. State aid programs might have different rules than federal 5. If selected for verification, you'll need documentation explaining the rollover My recommendation: Work with your retirement plan administrator to ensure a direct trustee-to-trustee transfer and keep all documentation. If possible, schedule the rollover for a tax year that won't affect your daughter's financial aid years.

0 coins

Thank you for this clear summary! We're going to speak with our financial advisor next week and make sure we do this correctly. Sounds like as long as we do a direct transfer and keep good records, we should be fine. I appreciate everyone's help!

0 coins

Just wanted to add one more important point that I learned the hard way - make sure to keep copies of ALL the paperwork from the rollover, not just the 1099-R. When my daughter's FAFSA got flagged for verification two years ago, they wanted to see the original rollover authorization forms, the receiving account statements showing the deposit, AND a letter from both financial institutions confirming it was a direct transfer. I almost lost some of those documents and it would have been a nightmare to recreate them. The financial aid office was pretty strict about having complete documentation to prove it wasn't actual income. Better to be over-prepared than scrambling later! Also, if your daughter ends up at a school that uses CSS Profile in addition to FAFSA, they might ask additional questions about retirement account transfers, so keep that documentation handy for multiple years.

0 coins

One more thing to consider: if you or your son have other federal student loans, this early graduation will trigger the start of his grace period for repayment (typically 6 months). Make sure he's aware of this timeline shift. Also, congratulations to both of you on completing your degrees!

0 coins

Thank you for mentioning this! I completely forgot about the grace period starting early. I'll make sure he's aware too.

0 coins

Congrats on your son's early graduation! I just went through this exact situation last month when my daughter finished her degree a semester early. Here's what worked for me: I contacted both the school's financial aid office AND the loan servicer on the same day. The school updated her enrollment status to "graduated" which automatically canceled future disbursements, and the loan servicer confirmed this on their end. The whole process took about a week to fully process. Make sure to get email confirmation from both parties - I kept screenshots of everything just in case. No penalties at all, and it actually saved us about $8,000 in unnecessary borrowing! Don't stress too much, this happens more often than you'd think.

0 coins

idk why everyone's so excited about zero SAI... i had that and still ended up with massive loans 🤷‍♀️ the system is broken

0 coins

THIS!!! The financial aid system is completely inadequate. They calculate you can't afford to pay anything then still expect you to somehow come up with thousands. My zero SAI left me with $12k in loans PER YEAR. It's ridiculous!

0 coins

Hey @Ravi Kapoor! As someone who also navigated this as a first-gen student, I totally get the confusion. A zero SAI is definitely good news - it means you qualify for maximum federal aid! But here's what I wish someone had told me: start researching your specific schools' financial aid policies NOW. Some schools meet 100% of demonstrated need (meaning they'll cover everything beyond what federal aid provides), while others have significant gaps. Also, look into your state's grant programs - many states have additional aid for students with zero SAI. The key is to apply broadly and compare your actual aid packages when they arrive. Don't get discouraged by the mixed experiences people are sharing - every situation is different based on school choice and state programs!

0 coins

Prev1...275276277278279...822Next