FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who just went through this process for the first time this year, I can confirm that you don't need a new FSA ID! I was panicking because I couldn't remember if I needed to wait for my son to send me another invitation. Turns out I just logged in with my existing credentials from last year and everything was there. The key thing (that I learned the hard way) is making sure your daughter adds you as a contributor when she starts her renewal - otherwise you won't see her application in your account. The whole process was actually much smoother than I expected once I figured that part out. Good luck with the scholarship - I know how stressful it can be when so much depends on getting the FAFSA right!

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Thank you for sharing your experience! It's really reassuring to hear from someone who just went through this for the first time. I was definitely in panic mode thinking I'd have to start from scratch with the whole FSA ID process. Your point about making sure my daughter adds me as a contributor is so important - it seems like that's where a lot of parents run into trouble. I really appreciate you mentioning the scholarship stress too - you're absolutely right that it makes everything feel so much more high-stakes when their financial aid depends on getting this perfect!

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Just wanted to add my experience as another data point - I'm a parent going through this for my third child's FAFSA renewal this year. You definitely keep the same FSA ID! The confusion often comes from the fact that each year's FAFSA is treated as a separate application, so even though your FSA ID credentials stay the same, you need to be connected to that specific year's form. One tip that might help: after your daughter starts her renewal and adds you as a contributor, it can sometimes take a few hours for her application to show up in your account when you log in. Don't panic if you don't see it immediately! Also, make sure you're looking under the correct academic year (2025-2026) when you log in, as the system will show applications for different years. The good news is that once you're in, a lot of your information from last year will be pre-populated, which makes the process much faster than the initial application. Just double-check everything, especially if your tax situation changed at all from last year. Good luck with the scholarship renewal!

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I'm dealing with a similar situation and want to share what I learned from my school's financial aid office. When child support amounts are variable or sporadic, they typically want to see either your divorce decree/court order that specifies the support amount, or a year-end summary of actual payments received if it differs significantly from what was ordered. Some schools use third-party verification services that can pull payment records directly from state child support agencies, which actually makes it easier since you don't have to compile everything yourself. If your actual received amount for 2023 was substantially different from what was court-ordered (either higher or lower), definitely keep documentation of both the order and actual payments. The key is being able to explain any discrepancies if asked. Also, don't stress too much about minor month-to-month variations - they're more concerned with getting the annual total right for the SAI calculation.

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This is incredibly helpful information, thank you! I had no idea that schools could pull payment records directly from state child support agencies - that actually sounds way easier than trying to compile everything myself. My situation is pretty straightforward (regular monthly payments that match my court order), but it's reassuring to know what documentation they might want if there were discrepancies. I'm definitely keeping both my divorce decree and payment records organized just in case. It's amazing how much more complex this whole process feels compared to what I expected from a "simplified" form, but at least now I know I'm reporting everything correctly thanks to everyone's help in this thread!

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As a single parent who's been through this process multiple times over the years, I can confirm that the 2025-2026 FAFSA change has been incredibly frustrating! What helped me was calling my child's school directly instead of the federal helpline - the financial aid counselors at individual schools tend to be much more accessible and they're seeing these exact issues daily. They walked me through it and confirmed that yes, you need to answer "Yes" to receiving untaxed income, then look for the "Money received or paid on your behalf" section. One tip that wasn't mentioned yet - if you're divorced and your ex-spouse claims the child as a dependent on their taxes, make sure YOU'RE still the one reporting the child support you receive on your FAFSA, not them. I've seen some parents get confused about this since the simplified form doesn't make it as clear as the old version did. The whole redesign definitely feels like a step backward in terms of user experience!

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Thank you for that clarification about who reports the child support! That's actually something I was wondering about since my ex claims our daughter as a dependent. It's good to know that I should still be the one reporting the child support I receive on my FAFSA, even though he gets the tax benefit. The whole situation with the redesigned form has been so confusing - I really appreciate everyone sharing their experiences and solutions. Calling the school directly sounds like a much better approach than trying to get through to the federal helpline. I'm definitely going to reach out to my daughter's financial aid office if I run into any other issues with the form.

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Glad you got answers! This whole new FAFSA system is such a disaster. My daughter almost missed out on $8000 in grants because of similar issues. They really need to extend all the deadlines this year.

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Completely agree! I don't understand how they could launch a system with so many problems when students' financial futures depend on it. At least we finally have a path forward now.

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I'm dealing with a similar signature issue right now and this thread has been so helpful! For anyone else reading this, I wanted to add that I discovered you can check your FSA ID verification status by logging into your account and looking at the "My Account" section - it will show if your identity verification is still "pending" or "complete." This saved me from wondering if that was my problem. Also, if you're still having browser issues, try Safari if you're on a Mac - it worked for me when Chrome and Firefox didn't. The FAFSA system really is a nightmare this year but at least we're all suffering together! 😅

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This is such great additional info, thank you! I wish I had known about checking the FSA ID verification status earlier - that would have saved me hours of troubleshooting. And good tip about Safari too! It's crazy how different browsers can have such different results with government websites. Really appreciate you sharing what worked for you. This whole experience has been so stressful but at least this community has been incredibly helpful! 🙏

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I'm so glad you were able to get through to someone at FSA and get confirmation about what happened! This gives me hope that they're actually tracking these issues and working to fix them. I'm in a similar situation - completed my FAFSA in early November and just found out last week that my school never received it. Like you, all my information was still saved but it showed as incomplete. I'm planning to call FSA tomorrow armed with this information about the backup systems. Did they give you any timeline for when they might restore the original submissions, or should we all just proceed with our resubmissions as the primary application?

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I'm dealing with this same exact issue! Submitted in October, found out this month my school never got it. When I called FSA yesterday, the rep told me they don't have a specific timeline for restoring the backup submissions - she said it could be weeks or months. Her advice was definitely to proceed with the resubmission as the primary application and keep that confirmation number safe. She also mentioned that they're prioritizing getting current submissions processed properly rather than going back to fix the old ones. So frustrating that we have to go through all this uncertainty, but at least we know we're not alone in this mess!

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Wow, reading through all of this makes me feel so much better knowing I'm not going crazy! I submitted my daughter's FAFSA in late October and just discovered yesterday that her college has no record of it. When I logged back into the portal, everything was there but marked as "in progress" instead of submitted. It's such a relief to see that FSA is acknowledging this as a known issue and that they're supposedly working to restore applications from backups. I'm definitely going to follow everyone's advice here - taking screenshots of my new confirmation, calling the financial aid offices directly, and documenting everything. Has anyone heard if there's a master list somewhere of all the schools that are being flexible with deadlines this year? It would be helpful to know which colleges are actually accommodating these technical issues versus just saying "too bad, you missed the deadline.

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Just wanted to share my experience as someone who went through this exact same panic last week! My daughter's FAFSA also completely vanished from the dashboard after showing "in review" for weeks. I was absolutely terrified we'd have to start over and miss all her scholarship deadlines. After reading similar posts here and trying the workarounds people suggested, I called her top choice school directly. The financial aid counselor was super understanding and confirmed they had received her FAFSA data on their end - apparently they've been getting tons of calls about this dashboard issue. She even walked me through their internal system to show me exactly what information they had received and when. The whole ordeal taught me to always keep multiple forms of documentation and to establish direct contact with the schools' financial aid offices early in the process. So grateful for communities like this where we can support each other through these stressful technical glitches!

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Thank you so much for sharing your experience, Carmen! It's such a relief to hear from someone who went through the same panic and came out the other side successfully. Your point about establishing direct contact with financial aid offices early is really valuable advice - I wish I had thought to do that from the beginning instead of waiting for this crisis to happen. The fact that the counselor could actually show you their internal system and confirm everything was there must have been such a huge weight off your shoulders. I'm definitely going to be more proactive about documentation and school communication for any future applications. It's stories like yours that make this community so helpful during these stressful times!

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I'm new to this community but going through this exact same issue right now! My daughter's FAFSA disappeared from our dashboard this morning and I've been in full panic mode. Reading through everyone's experiences has been such a lifesaver - thank you all for sharing your solutions and keeping each other updated. I just tried Brady's workaround with the "Renew My FAFSA Form" and it confirmed ours is still in the system too! What a relief. I'm also taking screenshots of everything and will call her schools tomorrow. It's incredible how this community stepped up to help troubleshoot when the official channels weren't providing clear information. Definitely following this thread and bookmarking all the helpful tips shared here. So grateful to have found you all during this stressful time!

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Welcome to the community, GamerGirl99! I'm so glad you found this thread when you needed it most - I know exactly how that panic feels when you see your FAFSA just vanish from the dashboard! It's been incredible to watch how everyone here rallied together to share solutions and support each other through this technical nightmare. Brady's workaround has been a real lifesaver for so many of us. Make sure to keep those screenshots handy when you call the schools tomorrow - having documentation really helps when explaining the situation to financial aid counselors. They've been dealing with tons of calls about this issue so they'll know exactly what you're talking about. You're in good hands with this community - everyone here truly understands the stress of navigating college finances and they're always willing to help! Keep us posted on how your calls go tomorrow!

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