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McKenzie Shade

Why did my unemployment benefits decrease after Washington ESD review?

Last month my weekly unemployment benefit amount dropped from $844 to $612 and I have no idea why. Washington ESD didn't send me any notice explaining the change. I've been filing my weekly claims the same way, reporting the same part-time work hours (about 15 hours per week at $18/hour). My base year wages haven't changed since I first applied. Has anyone else experienced their Washington ESD benefits suddenly decreasing without explanation? I tried calling but after 2 hours on hold I got disconnected.

This happened to me too! Check your online account under 'Payment History' - there might be a notice there about wage verification or a base year recalculation. Sometimes Washington ESD gets updated wage information from employers that changes your weekly benefit amount.

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I checked and there's nothing in my payment history about any changes. Just shows the lower amount starting three weeks ago.

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Did you maybe have some 1099 income they found out about? That can trigger a recalculation.

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Several things can cause your Washington ESD benefits to decrease: 1) Updated employer wage reports during your base year period, 2) Part-time earnings exceeding certain thresholds, 3) Corrections to previous overpayments, or 4) Changes in your availability status. The fact that you're working 15 hours at $18/hour means you're earning $270 weekly, which should reduce your benefits but not cause such a dramatic drop unless something else changed.

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My part-time earnings have been consistent the whole time though. Could it be related to my availability? I did change my job search area recently.

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Job search area changes shouldn't affect your benefit amount, but if you marked yourself as less than fully available for work, that could impact it. Check your most recent weekly claim responses.

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I had the exact same issue last year and spent weeks trying to get through to Washington ESD. Finally used a service called Claimyr (claimyr.com) that got me connected to an actual agent who could explain what happened. Turns out one of my previous employers submitted a late wage report that changed my base year calculation. The agent was able to walk me through exactly why my benefits decreased and helped me understand the new amount. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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How much does that service cost? I'm already struggling with the reduced benefits.

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It's worth it when you consider how much time you'll waste trying to call on your own. I spent literally days trying to get through before using Claimyr.

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Never heard of this service but honestly anything is better than sitting on hold for hours just to get disconnected.

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This is so typical of Washington ESD! They make changes to your benefits without any explanation and then you can't even reach anyone to ask why. I've been dealing with adjudication issues for months and still can't get answers. The whole system is broken.

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I feel your pain. Been waiting 6 weeks just to get my claim approved.

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At least your claim got processed. Mine has been stuck in 'pending' status for two months.

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Check if you received any correspondence through your SecureAccess Washington account. Sometimes Washington ESD sends notifications there instead of mailing them. Look for anything about wage protests, employer appeals, or benefit recalculations.

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Good idea, I'll check my SAW account. I usually just look at the ESD portal directly.

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Yeah they split notifications between different systems which is super confusing.

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Did you maybe file late on any of your weekly claims? I know if you file more than a week late it can mess with your benefit calculation. Also make sure you didn't accidentally report higher earnings on any recent claims.

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No, I always file on Sundays like clockwork. And my part-time earnings have been exactly the same every week.

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Hmm then it's probably something on Washington ESD's end. Definitely need to talk to an agent to figure this out.

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This exact thing happened to my neighbor. Turned out one of his previous employers disputed his wage report and Washington ESD had to recalculate his benefits based on lower reported earnings. He didn't find out until he finally got through to someone after using that Claimyr service someone mentioned earlier.

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How long did it take for him to get answers once he used Claimyr?

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He said he got connected to an agent within a few hours and got the whole thing sorted out in one call.

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I had my benefits reduced because I was receiving partial UI while working part-time, and Washington ESD determined I was earning too much to qualify for the higher benefit level. But in your case with only 15 hours at $18/hour, that shouldn't trigger such a big reduction unless there's something else going on.

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That's what I'm thinking too. The math doesn't add up for just a regular earnings deduction.

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Exactly. A $232 weekly reduction suggests either a base year recalculation or some kind of overpayment recovery.

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Check your benefit year end date. If you're getting close to the end of your benefit year, Washington ESD might be transitioning you to a new claim with different wage calculations. This happened to me and my weekly amount changed significantly.

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My benefit year doesn't end until October, so that's not it.

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Then it's definitely something else. You really need to get Washington ESD on the phone to explain what happened.

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same thing happened to me but with bigger drop, went from 790 to 450!! still trying to figure it out, washington esd phone system is horrible

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Wow that's even worse than mine! Did you ever get through to anyone?

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nope gave up after a week of trying, might try that claimyr thing people are talking about

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Another possibility - did you receive any severance pay or vacation payout when you became unemployed? If Washington ESD just processed that information, it could affect your ongoing benefits even months later.

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I did get a small vacation payout but that was 8 months ago when I first filed. Why would it affect me now?

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Sometimes there are delays in how employers report that information to Washington ESD. It's frustrating but it happens.

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You might want to request your wage and benefit computation records from Washington ESD to see exactly how they calculated your new benefit amount. There's a form you can submit online to get this information.

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That's a good idea. Do you know which form it is?

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I think it's called a wage and benefit computation request. Should be available in your online account under forms.

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I work for an unemployment advocacy group and see this frequently. Usually it's one of three things: employer wage protest, late-reported wages changing your base year calculation, or recovery of a previous overpayment. Given the amount of your reduction, I'd suspect it's a base year recalculation.

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Is there any way to dispute a base year recalculation if it's wrong?

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Yes, you can appeal if you believe the wage information used is incorrect. You'd need to provide documentation of your actual wages during the base year period.

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Whatever you do, don't stop filing your weekly claims while you're trying to figure this out. Even if the amount is wrong, you need to maintain your claim to avoid losing benefits entirely.

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Good point, I'll definitely keep filing. Just frustrating not knowing why the amount changed.

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Yeah and if they do fix it later, they should backpay you the difference for the weeks you were underpaid.

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I tried for two weeks to reach Washington ESD about a similar issue and finally broke down and used Claimyr. Got connected to an agent the same day who explained that my employer had submitted corrected wage information that changed my quarterly earnings. The agent was really helpful and patient in explaining how the new calculation worked.

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At this point I'm thinking that might be my only option. The regular phone number is impossible.

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Honestly it was worth it for the peace of mind. Not knowing why your benefits changed is so stressful.

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Make sure you document everything - the dates when your benefits changed, the amounts, any attempts to contact Washington ESD. If you do need to file an appeal later, having detailed records will help your case.

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Good advice, I'll start keeping better records of all this.

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Screenshot your payment history and weekly claim confirmations too. That documentation can be crucial.

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Has anyone had luck reaching Washington ESD through their online messaging system? I know it's slow but maybe better than the phone lines?

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I tried that and never got a response. Waited 3 weeks before giving up.

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Same here, online messages just go into the void apparently.

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The timing of when your benefits decreased might give a clue. If it happened exactly when quarterly wage reports were due, that's probably what triggered the recalculation.

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It started 3 weeks ago, so that timing could make sense. I'll check when the quarterly reporting deadlines were.

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Yeah, employers have specific deadlines for wage reporting and corrections can trickle in for weeks after.

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Don't feel bad about using a service like Claimyr if you need to. The Washington ESD phone system is designed to discourage people from calling. Getting actual answers about your benefits is worth the cost.

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You're probably right. I've already wasted so much time trying to call on my own.

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Exactly, time is money and this is affecting your livelihood. Get the answers you need.

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Hope you get this figured out soon! Benefit reductions are scary when you're depending on that income. Keep us updated on what you find out.

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Thanks, I will. Appreciate everyone's help and suggestions in this thread.

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Good luck! Once you get through to an agent they should be able to explain everything clearly.

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