Washington ESD unemployment certification questions causing confusion - need help understanding weekly claim requirements
I've been filing my weekly claims for about 6 weeks now and some of the certification questions on the Washington ESD website are really confusing me. Like the one about 'Did you refuse any work?' - does this include jobs that weren't suitable for my experience level? And what about the question on job search activities - I've been applying online but some weeks I only found 2 jobs to apply for instead of 3. Will this disqualify me? The wording on these questions seems so vague and I'm worried I'm answering wrong and might get in trouble later. Has anyone else struggled with understanding what exactly Washington ESD wants for these weekly certification answers?
74 comments


Mateo Rodriguez
yeah those questions are confusing as hell, I never know if I'm answering them right either
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Nia Thompson
•Right? It's like they make them deliberately vague so they can trip you up later.
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Aisha Hussain
•The questions are standardized across most states but Washington ESD should have clearer guidance on their website about what each one means.
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GalacticGladiator
For the work refusal question, you only need to report if you actually refused a formal job offer. Just not applying to jobs that seem unsuitable isn't considered refusing work. For job search activities, Washington ESD requires 3 job search activities per week but they can include more than just applications - networking, attending job fairs, taking career classes, etc. all count.
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Nia Thompson
•That's helpful! So if I went to a job workshop one week, that would count as one of my 3 activities?
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GalacticGladiator
•Exactly! Keep detailed records of what you did each week in case Washington ESD ever asks for documentation.
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Ethan Brown
•wait I thought you had to apply to exactly 3 jobs every week or they'd cut you off
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Yuki Yamamoto
I had similar confusion with the weekly claims and honestly getting through to someone at Washington ESD to ask questions was nearly impossible. I tried calling for weeks and either got busy signals or got hung up on after waiting on hold forever. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real person at unemployment offices. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Game changer for getting answers to these kinds of certification questions.
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Nia Thompson
•Never heard of that service before. Does it actually work to get through to Washington ESD?
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Yuki Yamamoto
•Yeah it worked for me. I was able to talk to someone who explained exactly what each certification question meant and what documentation I should keep.
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Carmen Ruiz
•Seems too good to be true but if it works I might try it, I've been calling for weeks with no luck
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Aisha Hussain
The most important thing is to answer honestly and keep documentation. For job search, Washington ESD accepts applications, networking contacts, career workshops, online career assessments, and informational interviews. The 'able and available' questions are checking that you're physically and mentally ready to work and not turning down suitable opportunities.
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Andre Lefebvre
•What counts as 'suitable work' though? I have a master's degree but should I be applying to minimum wage jobs too?
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Aisha Hussain
•Generally in the first few weeks you can be selective, but over time Washington ESD expects you to expand your search to include jobs that might pay less than your previous role.
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Zoe Dimitriou
•this is all so confusing why can't they just make it simple
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Andre Lefebvre
I'm so paranoid about these questions that I screenshot everything and keep a spreadsheet of all my job search activities. Is that overkill? I just don't want Washington ESD to come back later and say I didn't do enough or answered something wrong.
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GalacticGladiator
•That's actually smart! Documentation protects you if there's ever a question about your eligibility.
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Nia Thompson
•I should probably start doing that too. Better safe than sorry with these certification questions.
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Mateo Rodriguez
•I just write down what I did in a notebook but a spreadsheet sounds more organized
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Ethan Brown
OK but what about the question that asks if you worked during the week? I did some freelance work for like 3 hours and made $45. Do I have to report that even though it's such a small amount?
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GalacticGladiator
•Yes, you must report ALL work and earnings, even small amounts. Washington ESD will deduct some of your benefits but you usually still get partial payment.
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Ethan Brown
•ugh that sucks, I was hoping I could just not mention such a tiny amount
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Aisha Hussain
•Not reporting work is fraud and can get your benefits stopped permanently. Always report everything!
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Carmen Ruiz
The certification process is such a pain. I spend like 20 minutes every week just making sure I understand each question and have the right information. And then you submit it and just hope you didn't mess something up.
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Nia Thompson
•Same here! It shouldn't be this stressful just to file a weekly claim.
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Zoe Dimitriou
•twenty minutes? it takes me like an hour because I read everything three times
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Yuki Yamamoto
•This is exactly why I ended up using that Claimyr service. Having someone explain the questions made filing so much less stressful.
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QuantumQuest
Does anyone know what happens if you make a mistake on one of these weekly certifications? Like if you accidentally answer something wrong, can you fix it or are you stuck with whatever you submitted?
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GalacticGladiator
•You can't change a certification once it's submitted, but if there's an error you can contact Washington ESD to explain. Minor mistakes usually aren't a big deal if you're generally complying with requirements.
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QuantumQuest
•That's somewhat reassuring. I've been losing sleep thinking I messed up last week's filing.
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Andre Lefebvre
•I made a mistake once and called to explain it. Took forever to get through but they noted it in my file and it was fine.
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Aisha Hussain
Here's a tip: before you submit each weekly certification, go back through all your answers and double-check them against what you actually did that week. Washington ESD processes thousands of these so accuracy is important to avoid triggering reviews or audits.
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Nia Thompson
•Good advice. I usually rush through them but I should probably slow down and review everything.
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Ethan Brown
•yeah I definitely rush through these, probably should be more careful
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Jamal Anderson
The worst part is you never know if you're doing it right until something goes wrong. Like my claim got flagged for adjudication last month and I have no idea if it was because of how I answered the certification questions or something else entirely.
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Nia Thompson
•Oh no! How long did adjudication take? That's one of my biggest fears.
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Jamal Anderson
•Still waiting actually. Going on 3 weeks now with no updates from Washington ESD.
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Yuki Yamamoto
•Adjudication delays are exactly when services like Claimyr become really valuable. Being able to actually talk to someone about your case status makes a huge difference.
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Mei Zhang
I think the key is just being consistent week to week. If you answer the job search question the same way every week and you're actually doing the activities, you should be fine. It's when your answers are all over the place that red flags probably get raised.
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GalacticGladiator
•Exactly right. Consistency in your responses shows you understand the requirements and are following them.
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Nia Thompson
•That makes sense. I should probably review my previous certifications to make sure I'm being consistent.
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Mateo Rodriguez
honestly I just answer yes to able and available every week and hope for the best, these questions are too confusing
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Aisha Hussain
•That's risky though. If you're ever audited and can't explain your answers, you could face penalties.
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Mateo Rodriguez
•yeah I know I should probably figure out what they actually mean
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Liam McGuire
The question about transportation always confuses me too. I don't have a car but I can take the bus to work. Is that good enough or do they expect you to have reliable personal transportation?
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GalacticGladiator
•Public transportation counts as reliable transportation as long as it can get you to work on time. The question is just making sure you can physically get to a job.
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Liam McGuire
•OK good, I was worried they might see public transit as unreliable.
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Nia Thompson
•I have the same situation and never thought this might be an issue. Good to know bus transportation is acceptable.
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Amara Eze
What really bugs me is how the questions don't seem to account for different industries. Like I work in tech and most jobs require specific skills - I can't just apply to random jobs that aren't remotely related to my field.
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Aisha Hussain
•You're right that the questions are generic, but Washington ESD does consider your background when evaluating suitable work. Early in your claim you can be more selective about industry-specific roles.
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Amara Eze
•That's good to know. I've been stressing about whether I need to apply to retail jobs when I'm a software developer.
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Giovanni Ricci
I keep a document where I copy and paste the exact text of each certification question and my answer, plus notes about what I actually did that week. Probably overkill but if there's ever a problem I have everything documented.
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Andre Lefebvre
•That's actually brilliant! I might start doing something similar.
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Nia Thompson
•Wow, you're way more organized than me. I barely remember what I did yesterday let alone keep detailed records.
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GalacticGladiator
•This level of documentation would definitely help if Washington ESD ever questioned your eligibility.
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Carmen Ruiz
Anyone else think it's ridiculous that we have to stress this much about answering basic questions? Like just tell us clearly what you want us to do instead of making everything so vague and confusing.
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Zoe Dimitriou
•seriously! it's like they want to make it as difficult as possible
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Aisha Hussain
•The system could definitely be more user-friendly. Clear examples for each question would help a lot.
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Nia Thompson
•Agreed. We're already dealing with job loss stress, we don't need certification anxiety on top of it.
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NeonNomad
I actually called Washington ESD last month through that Claimyr service someone mentioned earlier and the agent walked me through each certification question. Really helped me understand what they're actually asking for. Worth trying if you're confused about the requirements.
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Nia Thompson
•That sounds really helpful. I might have to check that out if I keep struggling with these questions.
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Jamal Anderson
•How much does that service cost? I'm already tight on money with unemployment benefits.
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NeonNomad
•They focus on getting you connected rather than the cost part. For me it was worth it just to get clear answers about the certification process.
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Ethan Brown
OK so after reading all this I think I've been doing some things wrong. Should I be worried about my previous certifications or just start doing it right going forward?
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GalacticGladiator
•If you've been honestly reporting your activities and work, you're probably fine. Just be more careful going forward and keep better documentation.
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Ethan Brown
•yeah I've been honest just maybe not as thorough as I should be
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Aisha Hussain
•Most certification issues come from not reporting work or lying about job search activities. If you're being truthful you should be OK.
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Nia Thompson
Thanks everyone for all the helpful advice! I feel a lot better about the certification process now. Going to start keeping better records and being more careful about how I answer each question. This thread has been really helpful.
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GalacticGladiator
•Glad we could help! The certification questions make more sense once you understand what Washington ESD is actually checking for.
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Yuki Yamamoto
•And remember if you ever need to talk to someone at Washington ESD directly about specific questions, that Claimyr service is there as an option.
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Andre Lefebvre
•Good luck with your future certifications! It gets easier once you develop a routine.
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Fatima Al-Hashemi
One more tip - if you're ever unsure about a specific week's activities, err on the side of providing more detail rather than less. Washington ESD prefers over-reporting to under-reporting when it comes to job search activities.
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Nia Thompson
•That's a good way to think about it. Better safe than sorry with these certification questions.
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Aisha Hussain
•Exactly. Transparency and thoroughness in your weekly certifications protects your benefits long-term.
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