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Emma Thompson

Washington ESD disqualified claim - does disqualified mean denied unemployment benefits?

My Washington ESD claim status just changed to 'disqualified' and I'm confused about what this actually means. Does disqualified mean the same thing as denied? I was laid off from my warehouse job in November and thought I met all the requirements. My claim was pending for weeks and now it shows disqualified with no clear explanation. I can still see my claim in the system but no payments are showing up. Is this permanent or can I fix this somehow?

Disqualified and denied are similar but not exactly the same. Disqualified usually means Washington ESD found a specific reason you don't meet eligibility requirements - like voluntary quit, misconduct, or not being able and available for work. Denied is more general. You should have received a determination letter explaining the exact reason for disqualification.

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I haven't gotten any letter yet, just the status change online. How long do those usually take to arrive?

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Determination letters usually arrive within 7-10 business days of the status change. Check your SecureAccess Washington account too - sometimes they post there first.

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yeah disqualified means they found something wrong with your claim. could be anything - job separation issues, work search problems, or income reporting. the good news is you can appeal it if you disagree

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How do I appeal? Is there a deadline?

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You have 30 days from the date on the determination letter to file an appeal. There's an appeal form on the Washington ESD website.

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This happened to me last year - I was disqualified because my former employer claimed I quit voluntarily when I was actually laid off. I had to appeal and provide documentation proving it was a layoff. The appeal process took about 6 weeks but I eventually got approved and received all my back pay. Don't give up if you know you're eligible!

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That gives me hope! What kind of documentation did you need for the appeal?

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I submitted my layoff notice, emails from my supervisor, and witness statements from coworkers. Anything that proves your version of events.

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Similar situation here - employer lied about the reason I left. Had to fight it but won the appeal. Keep all your paperwork!

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If you're having trouble reaching Washington ESD to get more information about your disqualification, I found this service called Claimyr that helped me get through to an actual agent. They have a system that calls for you and connects you when someone picks up. Check out claimyr.com - there's even a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Really saved me hours of trying to call myself.

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That sounds helpful! Did they charge you for the service?

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There is a cost but it was worth it to actually talk to someone at Washington ESD about my claim issues. Much better than sitting on hold for hours.

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I used Claimyr too when I couldn't get through about my adjudication. Worked great and the agent was able to explain exactly what was happening with my claim.

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DISQUALIFIED IS THE WORST!! I've been fighting mine for 2 months now. Washington ESD is so broken - they disqualify people for stupid reasons and then make it impossible to reach anyone to fix it. The whole system is designed to deny benefits!

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I feel your frustration but some disqualifications are legitimate. The key is understanding why and fighting it if it's wrong.

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Maybe but the process is still terrible. They should at least make it easier to get information about WHY you're disqualified.

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Check if your disqualification is temporary or permanent. Some are just for a certain number of weeks, others are for the entire benefit year. This should be explained in your determination letter when you get it.

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Good point - I didn't know there were different types of disqualifications.

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Yeah, like if you quit without good cause you might be disqualified for 7-10 weeks. But misconduct could disqualify you for the whole benefit year.

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Make sure you keep filing your weekly claims even while disqualified if you plan to appeal. If you win the appeal, you'll get paid for those weeks. If you don't file, you can't get paid for them later.

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Really? I thought there was no point in filing if I'm disqualified.

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Nope, keep filing! It's called 'filing under protest' and it protects your right to those benefits if your appeal is successful.

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This is correct advice. Always continue filing your weekly claims during an appeal process.

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also make sure you're still doing your job search activities. even if you're disqualified you need to meet the work search requirements in case your appeal goes through

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Thanks, I'll keep track of my job search activities just in case.

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The most common reasons for disqualification are: voluntary quit without good cause, discharge for misconduct, not able and available for work, and refusing suitable work. Do any of these apply to your situation?

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None of those apply to me - I was definitely laid off due to lack of work. That's why I'm so confused about the disqualification.

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Then definitely appeal! Sounds like there may be a miscommunication about your job separation. Your employer might have reported it differently than what actually happened.

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One more thing - if you do appeal, you might want to request a copy of what your employer reported to Washington ESD about your job separation. Sometimes employers report things incorrectly, either by mistake or on purpose to avoid paying higher unemployment taxes.

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How do I request that information?

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You can ask for it when you file your appeal, or call Washington ESD and request your claim file. It's public record since it's your claim.

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Been there! My disqualification was overturned after I proved my employer was lying about why I left. Took 8 weeks total but got all my back pay. The hearing officer was fair and listened to both sides.

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Did you have to go to an actual hearing or was it over the phone?

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It was a phone hearing. Pretty informal but you need to be prepared with your evidence and witnesses if you have any.

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Another tip - if you win your appeal, Washington ESD will also send a 'chargeback' to your former employer. This means the employer's unemployment tax account gets charged for your benefits, which is why some employers fight legitimate claims.

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That explains why some employers might report things incorrectly!

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Exactly. It's unfortunately common for employers to claim 'misconduct' or 'voluntary quit' to avoid the tax hit.

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Just wanted to follow up on the Claimyr thing - I used it again last week to check on my wife's claim status and got through to an agent in about 15 minutes. The agent was able to explain exactly what documents she needed to submit. Definitely recommend if you're getting nowhere with the regular phone system.

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I might try this too. I've been calling Washington ESD for weeks with no luck.

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Yeah, the regular Washington ESD phone system is basically impossible. This at least gets you to a real person who can help.

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Question - if I'm disqualified for one issue, can I still get benefits for other weeks where that issue doesn't apply? Like if I was disqualified for not being available one week but I was available other weeks?

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It depends on the type of disqualification. Some are week-specific, others apply to your entire claim. This is why you need to read your determination letter carefully.

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Got it, thanks. I'll wait for the letter to understand the specifics.

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Update: I finally got through to Washington ESD using that Claimyr service someone mentioned. The agent explained that my employer reported I abandoned my job, which is completely false. I was laid off with 15 other people due to contract loss. I'm definitely going to appeal this and I have emails proving it was a layoff. Thanks everyone for the advice!

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Great! Job abandonment is a serious accusation but easy to disprove if you have documentation. Good luck with your appeal.

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Those emails will be perfect evidence. Make sure to include them with your appeal paperwork.

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glad you got some answers! sounds like you have a strong case for the appeal

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See, this is exactly what I'm talking about - employers lying to avoid paying unemployment taxes. The system is rigged!

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For anyone else dealing with disqualification - don't wait to appeal if you disagree with the decision. That 30-day deadline is firm and Washington ESD rarely grants extensions. File the appeal even if you don't have all your evidence ready yet.

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Good advice. I'm going to file my appeal tomorrow and gather more evidence while it's processing.

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Smart approach. You can always submit additional evidence later, but you can't file a late appeal without a very good reason.

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Just to clarify for others reading this - disqualified means Washington ESD has made a specific determination that you don't meet eligibility requirements. It's not the same as your claim being denied due to insufficient wages or work history. Disqualification is about your conduct or availability, not your work record.

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Thanks for clarifying that distinction. I was confused about the difference too.

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No problem. It's an important distinction because the appeal process and evidence needed are different for each situation.

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One last thing - if you're successful with your appeal, you'll receive all the back pay for the weeks you were incorrectly disqualified. But remember, there might be a waiting period before payments start if you haven't served your waiting week yet.

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I already served my waiting week before the disqualification, so I should get full back pay if I win the appeal.

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Perfect! That means you'll get paid for all those weeks once the appeal is resolved in your favor.

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I went through something similar a few months ago. The key thing to understand is that "disqualified" means Washington ESD found a specific reason you don't meet their eligibility requirements - it's not just a simple denial. Since you mentioned you were laid off from your warehouse job, this could be a case where your employer reported the separation differently than what actually happened. I'd recommend calling Washington ESD (or using that Claimyr service others mentioned) to find out exactly what your employer reported. In the meantime, definitely keep filing your weekly claims even while disqualified - this protects your right to those benefits if you successfully appeal. The determination letter should arrive soon and will explain the specific reason for disqualification. If it's wrong, you have 30 days to appeal, so don't wait!

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This is really helpful advice! I'm new to dealing with unemployment issues and didn't realize that employers sometimes report job separations incorrectly. The part about continuing to file weekly claims while disqualified is especially important - I would have thought there was no point in doing that. Thanks for breaking down the process so clearly!

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I'm dealing with a similar disqualification issue right now and this thread has been incredibly helpful! I just want to add that if you're having trouble getting through to Washington ESD by phone, try calling right when they open at 8:00 AM - that's when I had the most luck. Also, when you do get through, ask them to email you a copy of your determination letter if you haven't received it yet. Sometimes the mail gets delayed but they can send it electronically. Don't get discouraged - the appeal process really does work if you have the documentation to back up your case. Keep all your paperwork organized and make copies of everything before you submit it!

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Great tip about calling right at 8 AM! I've been trying to reach them during lunch hours with no luck. The suggestion about asking for an electronic copy of the determination letter is really smart too - I didn't know they could email it. I'm keeping a folder with all my employment documents just in case I need to appeal. It's reassuring to hear that the process actually works when you have the right documentation!

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I just want to echo what others have said about not giving up if you know you were legitimately laid off. The same thing happened to my brother - he was part of a company-wide layoff but his employer reported it as job abandonment to avoid paying unemployment taxes. He was initially disqualified but won his appeal after providing his layoff notice and getting statements from other employees who were laid off the same day. The whole process took about 2 months but he received full back pay. Make sure to document everything - dates, conversations with supervisors, any written notices you received. Even if you don't have formal paperwork, witness statements from coworkers can be really powerful evidence. The hearing officers understand that some employers try to game the system, so they're usually pretty thorough in reviewing the evidence. Good luck with your appeal!

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