How to get recordings of initial ESD claim for unemployment hearing - need evidence fast
My husband's unemployment appeal hearing was scheduled for next week, but thankfully we got approved for a continuation since we're completely unprepared. The judge mentioned something about needing evidence from our initial claim filing? I'm trying to figure out if there's any way to get a recording or transcript of when my husband first filed his claim with ESD back in January. The determination letter mentions some statements he supposedly made during the initial application that don't match what he remembers saying, and I think this is why he got disqualified. The paperwork we received is SUPER confusing - there's like 15 pages of legal terms and I honestly don't understand what we're supposed to be proving. Something about "able and available" requirements not being met? Has anyone gone through an appeal hearing with OAH and know what evidence we should be gathering or how to request our original claim recording? I'm completely lost and starting to panic because we only have 3 more weeks now.
15 comments


Zara Perez
Yes, you can request the recording or transcript of your husband's initial claim by submitting a records request to ESD. Go to the ESD website and look for the "Public Records Request" form - you'll need your husband's claim ID number and SSN. Make sure to specifically request the "initial claim interview recording" and mention it's for an upcoming appeal hearing. This should expedite the process. For the hearing itself, focus on gathering any evidence that proves your husband was able and available for work during the period in question. This might include job search logs, application confirmations, emails with potential employers, etc. The "able and available" requirement means he must have been physically capable of working and ready to accept suitable work if offered.
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Benjamin Johnson
•Thank you so much! I'll search for that records request form right now. Do you know how long it typically takes to get the recordings? We only have about 3 weeks before the rescheduled hearing.
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Daniel Rogers
I went thru something similar last yr. The paperwork is CRAZY confusing!! What helped me was calling ESD directly and asking them to explain the specific reason for disqualification. Sometimes what's in the official notice isn't clear at all. Once you understand EXACTLY why they disqualified him, it's easier to gather the right evidence. Btw those hearings are super formal with a real judge and everything. Def prepare what you're going to say ahead of time.
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Benjamin Johnson
•I've been trying to call ESD for days but can't get through! It keeps saying high call volume and disconnecting me. Did you have a special number or time of day that worked better?
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Aaliyah Reed
I used to work for ESD, and I can tell you that getting the recordings might take longer than 3 weeks through the normal public records process. Your best bet is to contact the Office of Administrative Hearings (OAH) directly - they have more direct access to claim information than you can get through regular channels. Ask them specifically what evidence they need regarding the "able and available" issue. Typically, for able and available disputes, you need to prove: 1. Your husband was physically and mentally capable of working (doctor's note if relevant) 2. He was actively seeking suitable work (job search logs) 3. He didn't impose unreasonable restrictions on acceptable work 4. He was available during standard working hours Focus your evidence on these points rather than disputing the recording itself, as that might not arrive in time.
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Benjamin Johnson
•This is incredibly helpful - thank you! I didn't realize OAH might have faster access to the recordings. I'll call them tomorrow. My husband definitely was searching for work and had no restrictions, so I'll gather those job search records too.
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Ella Russell
i had my hearing last month and WON!! the judge was actually really nice and let me explain my situation even tho i didn't have all the "evidence" they wanted. just be honest and explain why your husband was actually available for work. also bring PRINTED copies of everything - they don't let you show stuff from your phone during the hearing (learned that the hard way lol
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Mohammed Khan
If you're still struggling to reach ESD by phone, you might want to try using Claimyr (claimyr.com). I was in the same boat - couldn't get through for weeks and needed information for my appeal hearing. Claimyr got me connected to an actual ESD agent within about 30 minutes instead of fighting busy signals all day. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I got through to ESD, I was able to get very specific information about what statements in my original claim were being disputed, which helped me prepare better for my hearing. Definitely worth it when you're on a deadline for something this important.
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Daniel Rogers
•I used Claimyr too when I was desperate! Worked great, but make sure your husband is the one who talks to ESD when they connect you since it's his claim.
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Gavin King
THE SYSTEM IS RIGGED!!!! They make these hearings IMPOSSIBLE to win for regular people. I had all my evidence and they still denied me because I "didn't meet the burden of proof" which is total BS. They're denying everyone they can to save money. Watch out for the judge asking tricky questions trying to get your husband to contradict himself. They're not on your side!!!!!
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Aaliyah Reed
•This simply isn't accurate. OAH judges are independent from ESD and routinely overturn ESD decisions. The win rate for claimants at hearings is actually around 30-40%, which is significant considering many appeals lack proper documentation. Focus on providing clear evidence rather than going in with a confrontational attitude.
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Nathan Kim
Make sure u find out EXACTLY what week(s) they're questioning for the "able and available" issue. My husband's case was only about a specific 2-week period when he had limited his hours due to childcare, not his whole claim. If u know the specific dates it makes preparing way easier. btw do u have a copy of his weekly claim certifications? Those are super important since that's what they're usually comparing to the initial application to find "inconsistencies
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Benjamin Johnson
•That's a good point about the specific weeks - I need to check that. We should have the weekly certifications in his online account, right? I'll look for those tonight.
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Zara Perez
One more thing - if you're preparing for an "able and available" hearing, get familiar with WAC 192-170-010 through 192-170-070. These are the Washington Administrative Code sections that define what "able and available" actually means. Judges reference these specific codes during hearings. You can find them online by searching "WAC unemployment able and available". Also, hearings are typically held by phone right now. Make sure you're in a quiet place with good reception, have all your documents organized and labeled, and take notes during the proceeding.
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Benjamin Johnson
•Thank you for this! I just looked up those WAC sections and they're really helpful for understanding what we need to prove. Our hearing is scheduled for phone, so we'll definitely prepare a quiet space and have all documents ready. I feel so much more prepared now thanks to everyone's advice!
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