How to get accepted for unemployment in Washington - what do they actually look for?
I'm about to file my first unemployment claim with Washington ESD and I'm honestly nervous about getting denied. I've been working at a restaurant for 8 months but they had to cut my hours down to almost nothing because business has been slow. I'm not technically laid off but I'm making like $150 a week now when I used to make $600+. Does anyone know what Washington ESD actually looks for when they decide whether to accept your claim? I've heard horror stories about people getting denied for random reasons and I really can't afford to wait weeks just to get rejected.
58 comments


Esmeralda Gómez
The main thing Washington ESD looks at is whether you're unemployed through no fault of your own. Reduced hours definitely count as partial unemployment. You'll need to show you've lost significant income and that it wasn't because of something you did wrong. Make sure you have documentation of your reduced schedule.
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Yuki Tanaka
•Should I ask my manager for something in writing about the hour cuts? I don't want them to think I'm planning to quit.
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Esmeralda Gómez
•Yes, get documentation if you can. Even just saving text messages or emails about schedule changes helps. Washington ESD might contact your employer anyway during the claims process.
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Klaus Schmidt
I got approved last year for similar situation. The key things they verify are: 1) You earned enough in your base period (they look at the last 5 quarters), 2) You're able and available to work, 3) You're actively looking for work, and 4) You didn't quit or get fired for misconduct. Reduced hours usually qualify as long as you meet the earnings requirement.
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Yuki Tanaka
•How do I know if I earned enough? I've only been at this job 8 months but I had another job before that.
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Klaus Schmidt
•Washington ESD looks at your earnings from all jobs during your base period. You can check your wage history on their website once you start the application. Generally you need earnings in at least 2 quarters.
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Aisha Patel
honestly the hardest part isn't getting approved, it's actually getting through to someone at Washington ESD when you have questions or problems. I spent WEEKS trying to call them when my claim got stuck in adjudication. Finally found this service called Claimyr that actually got me through to an agent in like 20 minutes. Total game changer - you can check it out at claimyr.com. They even have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.
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Yuki Tanaka
•Wait what's Claimyr? Is it like a third party thing? I'm worried about giving my info to random companies.
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Aisha Patel
•It's legit - they just help you get through the phone queue to reach actual Washington ESD staff. You're still talking to real ESD agents, they just bypass all the busy signals and holds.
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LilMama23
•I was skeptical too but ended up using them when I couldn't reach anyone for 2 weeks straight. Worth every penny when you're dealing with benefit delays.
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Dmitri Volkov
Make sure you apply as soon as possible! There's a waiting week in Washington but the sooner you file, the sooner that week starts. Also be 100% honest on your application - they verify everything and lying will get you disqualified permanently.
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Yuki Tanaka
•Do I need to wait until my hours are officially cut or can I file now while I'm still getting some shifts?
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Dmitri Volkov
•You can file for partial unemployment while still working reduced hours. Just report your earnings when you do your weekly claims.
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Gabrielle Dubois
ugh the system is such a nightmare. I got denied initially because they said I 'quit' when really I just couldn't work the new schedule they gave me (all overnight shifts with no notice). Had to appeal and it took 2 months to get it sorted out. The whole thing is designed to make you give up.
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Yuki Tanaka
•That's exactly what I'm worried about! How did you prove you didn't really quit?
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Gabrielle Dubois
•I had to show that the schedule change was unreasonable and that I tried to work with them. Saved all the texts between me and my supervisor. Documentation is everything with these people.
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Esmeralda Gómez
For your situation specifically, partial unemployment claims are actually pretty straightforward if you do them right. You'll report your reduced earnings each week and Washington ESD will pay you the difference up to your weekly benefit amount. The tricky part is making sure you're still looking for work - they require job search activities even for partial claims.
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Yuki Tanaka
•Wait I have to look for other jobs even though I still have my current job?
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Esmeralda Gómez
•Yes, you need to do job search activities unless you're on standby with your current employer. Check the Washington ESD website for the current requirements - I think it's 3 job contacts per week now.
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Klaus Schmidt
•Actually for partial claims you might qualify for reduced job search requirements. Depends on your situation and how many hours you're still working.
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Tyrone Johnson
Just be prepared for them to take forever to process everything. My claim sat in 'adjudication' for 5 weeks and nobody could tell me why. Finally got through to someone who said it was just backlog, nothing wrong with my claim at all.
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Yuki Tanaka
•5 weeks?! How did you survive financially during that time?
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Tyrone Johnson
•Barely. Had to borrow money from family. That's why I wish I'd known about services like Claimyr earlier - would have saved me weeks of stress trying to get updates on my claim status.
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LilMama23
The good news is that restaurant workers usually qualify easily since the industry has so much turnover and seasonal fluctuation. Washington ESD is used to handling claims from food service. Just make sure you keep track of all your tips and reported income - they'll want to see your total earnings, not just your base wage.
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Yuki Tanaka
•Oh good point about tips. Do I need to report my daily tip amounts or just what shows up on my paystubs?
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LilMama23
•Report what your employer reported to the state. If you weren't reporting all your cash tips to your employer, that's between you and the IRS, but for unemployment purposes just use what's officially documented.
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Ingrid Larsson
Don't stress too much about getting denied. Most claims get approved if you follow the rules and tell the truth. The horror stories you hear are usually people who quit without good cause or got fired for something serious. Reduced hours due to business slowdown is textbook qualifying reason.
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Yuki Tanaka
•That's reassuring, thanks. I guess I'm just overthinking it because I really need this to work out.
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Carlos Mendoza
Pro tip: when you file, choose direct deposit for payments. The debit card option they offer has fees and ATM restrictions. Also set up your online account right away so you can do your weekly claims - don't try to do them over the phone unless you absolutely have to.
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Yuki Tanaka
•Good to know! Is there anything else I should set up in advance to make the process smoother?
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Carlos Mendoza
•Make sure you have all your employment history ready - employer names, addresses, dates, reason for leaving each job. They ask for 18 months of work history so dig up old pay stubs if you need to.
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Zainab Mahmoud
I'm dealing with a similar situation right now - my hours got cut from 35/week to about 15. Filed 3 weeks ago and still haven't heard anything definitive. The waiting is the worst part honestly.
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Yuki Tanaka
•Have you tried calling them to check on your claim status?
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Zainab Mahmoud
•Ha! I've tried calling probably 50 times. Either busy signal or I get disconnected after waiting on hold for an hour. Someone mentioned that Claimyr service earlier - might have to try that.
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Aisha Patel
•Definitely try Claimyr if you can't get through the normal way. I was in the same boat and it saved me so much frustration. Getting actual answers about your claim status is worth it.
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Ava Williams
Just remember that even if you get approved, it takes a week or two to get your first payment. Plan accordingly because there's always delays in the system.
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Yuki Tanaka
•Yeah I'm trying to save up a little buffer just in case. Better to be prepared for delays than get caught off guard.
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Esmeralda Gómez
One more thing - make sure you understand the difference between 'able and available' and being on standby. If your employer is planning to bring you back to full hours soon, you might qualify for standby status which has different job search requirements. Ask your manager about their plans for increasing hours.
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Yuki Tanaka
•I'll ask but honestly I don't think they know when business will pick back up. It's been slow for months.
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Esmeralda Gómez
•In that case you'd probably file as regular able and available rather than standby. Just be prepared to actively look for work and document your job search activities.
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Raj Gupta
The system works, it's just slow and frustrating. I got approved after reduced hours at my retail job last year. Took about 3 weeks total from application to first payment. Just be patient and keep doing your weekly claims even while you're waiting for approval.
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Yuki Tanaka
•Wait I have to do weekly claims before I'm even approved?
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Raj Gupta
•Yes! You have to file for each week you want benefits, even if your initial claim is still being processed. If you skip weeks, you can't go back and claim them later.
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Lena Müller
whatever you do don't let them intimidate you if they ask for additional information. Sometimes they'll request pay stubs or verification letters and make it sound super urgent and scary. It's usually just routine verification, not a sign that you're going to be denied.
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Yuki Tanaka
•Good to know. I tend to panic when I get official sounding letters from government agencies.
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Lena Müller
•Yeah they're not great at explaining things in plain English. Most of their letters sound way more serious than they actually are.
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TechNinja
Quick question for everyone - do you have to report job applications even if you're on partial unemployment? I'm working 20 hours/week but collecting partial benefits and I'm confused about the job search thing.
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Esmeralda Gómez
•Yes, you still need to do job search activities for partial unemployment unless you're specifically on standby status with your current employer.
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TechNinja
•Ugh that's what I was afraid of. Seems silly when I already have a job, just not enough hours.
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LilMama23
•The logic is that partial unemployment is meant to be temporary while you look for adequate work. If you're not looking for better employment, why should the state subsidize your reduced income indefinitely?
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Keisha Thompson
For what it's worth, getting approved is usually the easy part. The hard part is dealing with Washington ESD when you have problems or questions later. Their customer service is basically non-existent unless you know how to game the system.
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Yuki Tanaka
•What do you mean by 'game the system'?
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Keisha Thompson
•Like using services that help you actually reach a human being, or knowing which days/times to call for better odds of getting through. The official channels are pretty much useless.
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Paolo Bianchi
You'll be fine. Restaurant industry claims are super common and they rarely get denied unless there's misconduct involved. Just be honest about everything and keep good records. The system is designed to help people in your exact situation.
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Yuki Tanaka
•Thanks for the encouragement. I'm going to file this weekend and see what happens.
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Paolo Bianchi
•Good luck! Remember that even if there are hiccups along the way, you'll get retroactive payments back to when you first became eligible. So don't panic if it takes a few weeks to sort out.
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Yara Assad
Last bit of advice - take screenshots of everything when you're filling out the application. If there are any disputes later, having your own copy of what you submitted can be really helpful.
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Yuki Tanaka
•Smart thinking. I'll make sure to document everything as I go through the process.
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