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Nia Thompson

How to apply for unemployment benefits through Washington ESD - need step by step help

Just got laid off from my warehouse job yesterday and I'm completely lost on how to apply for unemployment benefits. I've never had to do this before and the Washington ESD website is confusing me. Do I need to wait a certain amount of time before applying? What documents do I need to have ready? I heard there's something called SecureAccess Washington (SAW) that I need to set up first? Any help would be appreciated, I'm kind of panicking about bills coming due.

Don't panic, the process isn't as complicated as it looks. First thing - apply as soon as possible, don't wait. You can apply online through the Washington ESD website at esd.wa.gov. You'll need to create a SecureAccess Washington account first if you don't have one. Have your Social Security card, driver's license, and employment history for the last 18 months ready including employer names, addresses, dates worked, and reason for separation.

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Thank you so much! Do I need pay stubs or just the basic employment info?

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Basic employment info is fine for the initial application. They'll request additional documents if needed during processing.

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You can apply online through the Washington ESD website at esd.wa.gov. You'll need your Social Security number, driver's license, and employment information for the last 18 months including employer names, addresses, and dates of employment. The application process takes about 30-45 minutes if you have everything ready.

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Thank you! Do I need pay stubs or anything like that too?

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Not for the initial application, but it's good to have them handy in case Washington ESD needs to verify your wages later during the adjudication process.

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Make sure you file in the first week after your last day of work. The waiting week has been eliminated in Washington so you can get paid for your first week if you're eligible. Also be prepared for the job search requirements - you'll need to make 3 job contacts per week once your claim is approved.

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What counts as a job contact? Does applying online count?

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Yes, online applications count. You can also do in-person applications, networking contacts, job interviews, or job fairs. Keep detailed records in WorkSourceWA.

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The Washington ESD phone system is absolutely terrible if you need to talk to someone. I spent weeks trying to get through when my claim got stuck in adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me so much time and frustration.

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How much does something like that cost? I'm already tight on money.

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It's worth it if you get stuck and need to actually talk to someone. Way better than calling hundreds of times and getting hung up on.

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I've heard about services like this but never tried one. Did they actually help resolve your issue?

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Yeah, got through to an agent same day and got my adjudication sorted out. Wish I'd found it sooner.

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Make sure you apply as soon as possible! Your benefit year starts the week you file your initial claim, not when you actually lost your job. I waited two weeks thinking I'd find something quick and ended up losing out on those benefits.

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Oh wow I had no idea! I'm definitely applying today then.

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That's correct - there's no backdating for regular UI benefits in Washington. The sooner you file, the better.

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Just a heads up - after you submit your application, you might have trouble reaching Washington ESD by phone if you have questions. Their phone lines are constantly busy. I spent weeks trying to get through when my claim got stuck in adjudication. Recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to ESD agents without the endless busy signals. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.

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Is that legit? Sounds too good to be true with how impossible it is to reach anyone at Washington ESD.

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I was skeptical too but it actually worked. Got connected to an agent in like 10 minutes when I needed to check on my adjudication status.

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Anything has to be better than calling 100+ times a day and never getting through!

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ugh the whole system is such a mess, took me 6 weeks to get my first payment last year because they kept asking for more verification documents

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What kind of verification documents did they want?

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bank statements, lease agreement, utility bills, bunch of random stuff to prove identity

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Here's the step-by-step process: 1) Go to esd.wa.gov and click 'Apply for Benefits' 2) Create your SecureAccess Washington (SAW) account if you don't have one 3) Complete the online application with all your employment history 4) Submit and wait for your monetary determination 5) Start filing weekly claims the Sunday after you apply, even if your claim is still pending. You must file every week to maintain eligibility.

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What's a monetary determination?

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That's the letter from Washington ESD that tells you how much your weekly benefit amount will be and how many weeks you can collect. It's based on your wages from the last 4-5 quarters.

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And make sure your address is correct when you apply because that's where they'll mail important documents!

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The most important thing is to be completely honest on your application. If you quit vs. were laid off vs. were fired, make sure you select the right option. Lying or making mistakes can disqualify your entire claim and you might have to pay back benefits. Also double-check all your personal information because errors can cause major delays.

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I was definitely laid off due to company downsizing, so that should be straightforward.

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Perfect, that's the easiest situation for approval. Just make sure you have documentation from your employer about the layoff if possible.

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Pro tip: screenshot everything during the application process and save confirmation numbers. The system glitches sometimes and you'll want proof of what you submitted and when.

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Good thinking, I'll definitely do that.

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This is excellent advice. Also print or save the confirmation page after you submit your application.

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ugh the whole process is so confusing. I applied last month and my claim is STILL in adjudication. Washington ESD hasn't told me why and I can't get anyone on the phone to explain what's happening. This is ridiculous when people need these benefits to survive.

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Adjudication can take 4-6 weeks unfortunately. Did you have any issues with your last employer or gaps in employment? Those often trigger additional review.

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I had a couple short jobs last year but nothing that should cause problems. Just frustrated waiting with no income.

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That's exactly when I used Claimyr to get through to an agent. They could at least tell me what documents they needed to move my adjudication along.

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Don't forget you have to do job search activities too! In Washington you need to complete 3 job search activities per week and keep a log. You can do this through WorkSource or on your own but you have to document everything.

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Job search activities? Like what counts as an activity?

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Applying for jobs, attending job fairs, networking events, career counseling sessions. Each application or activity counts as one. Check the Washington ESD website for the full list.

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And they can audit your job search log anytime so keep good records!

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One thing that tripped me up - make sure you answer the weekly claim questions correctly. They ask if you worked, if you looked for work, if you were able and available. Answer wrong and your payment gets held up.

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What if I do some freelance work while collecting? Do I report that?

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Yes, report ALL income even if it's just $20. Washington ESD will reduce your benefit by a portion of what you earned but you won't lose the whole week unless you earn more than your weekly benefit amount plus $5.

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After you apply you'll get a determination letter in about 1-2 weeks telling you if you're approved and what your weekly benefit amount will be. Then you have to file weekly claims every week to actually get paid, even if you haven't received your determination yet.

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How do I file the weekly claims?

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Same website, there's a 'file weekly claim' option. You answer questions about any work you did that week and any job search activities.

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Make sure you file your weekly claim by the deadline each week or you could lose that week's benefits!

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If your claim goes into adjudication don't freak out. It just means they need to review something about your case. Could be routine or could be because your employer contested the claim. Either way it can take several weeks to resolve.

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What would cause an employer to contest a claim?

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Usually if they think you were fired for misconduct or quit voluntarily. Since you were laid off that's unlikely to happen in your case.

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Just applied last week and the process was actually pretty straightforward online. Took me about 40 minutes because I had to dig up old employer info. The hardest part was remembering exact dates for jobs from 2 years ago.

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Did you hear back from them yet about your claim?

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Got my monetary determination yesterday - $467 per week for 26 weeks. Still waiting on the actual approval but looks good so far.

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I second the recommendation about Claimyr if you run into problems. My sister used them when her benefits got stopped for some random verification issue. She'd been calling Washington ESD for weeks with no luck, but Claimyr got her through to someone who fixed it immediately.

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These third-party services seem too good to be true. Are they legitimate?

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Yeah they're legit, they just use technology to get through the phone queues more efficiently than doing it manually.

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Pro tip: screenshot everything! Your confirmation number, your weekly claim submissions, any correspondence. I learned this the hard way when Washington ESD claimed I never filed a week and I had no proof.

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Great advice. Also save any emails they send you and print important documents. Their online system sometimes has issues.

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Good thinking, I'll definitely keep records of everything.

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Don't forget you might be eligible for other benefits too like food assistance or Medicaid while you're unemployed. Worth looking into if money's tight.

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I hadn't thought of that, thanks for the reminder.

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If you get disqualified for any reason, don't panic! You can appeal the decision. I got disqualified initially because of a misunderstanding about why I left my last job, but the appeal hearing cleared it up and I got all my back benefits.

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How long does the appeal process take?

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Mine took about 6 weeks from filing the appeal to getting the hearing scheduled. Then another 2 weeks for the decision. But I got paid for all the weeks I was waiting once it was approved.

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Important note - you only have 30 days from the date of the disqualification notice to file an appeal, so don't wait!

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Also be prepared for identity verification if you haven't used Washington ESD services before. They might ask for additional documents like utility bills or bank statements to prove you are who you say you are. It's part of their fraud prevention.

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What kind of documents do they usually want for ID verification?

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Usually two forms of ID - driver's license, passport, birth certificate, plus proof of address like a utility bill or lease agreement.

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The WorkSourceWA website integration is actually pretty helpful once you get used to it. You can track your job search activities there and it connects to your unemployment claim automatically.

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Is that a separate account I need to create?

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No, it uses the same SecureAccess Washington login as your unemployment account.

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Make sure you understand the difference between 'able and available' for work vs. being on standby status. Most people are able and available, but if you're expecting to be called back to your job within a specific timeframe you might qualify for standby.

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They said the layoffs were permanent, so I think I'm just regular able and available.

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Sounds right. Standby is mostly for temporary layoffs with expected recall dates.

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i applied last month and still waiting for my determination letter, this whole process takes forever

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Have you tried calling or checking your account online for updates?

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yeah called like 50 times, always get hung up on or the line is busy

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That's exactly why I mentioned Claimyr earlier - sounds like you're in the same situation I was in. Might be worth checking out.

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One thing nobody mentions is that your unemployment benefits are taxable income. You can choose to have taxes withheld or pay them later, but don't forget about it come tax time.

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Good point, I wouldn't have thought of that.

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Yeah it's optional but I'd recommend having the 10% federal tax withheld automatically to avoid a surprise bill later.

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The mobile app for filing weekly claims actually works pretty well if you prefer doing it on your phone instead of the computer.

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What's the app called?

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It's just called Washington State ESD, you can find it in the app store.

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I'm going through this right now too. Filed 3 weeks ago and still haven't gotten my first payment. My claim shows active but the payments just say 'pending.' Called Washington ESD probably 200 times and can never get through. It's incredibly frustrating.

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That's exactly the situation where Claimyr helped me. For $20 they got me connected to an actual person who could see why my payments were held up. Turned out I just needed to submit one additional form.

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I might have to try that. This is driving me crazy and I need to know what's going on with my claim.

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Let us know if it works! I'm getting desperate to talk to someone at this point.

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Make sure you understand the difference between regular unemployment and other programs. Some people think they need to apply for standby or workshare but those are special situations. Most people who get laid off or fired (without misconduct) qualify for regular UI benefits.

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What's standby? I keep seeing that mentioned.

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Standby is for people who are temporarily laid off but expect to be called back to work within a specific timeframe. You don't have to do job search activities but you have to remain available to return to your employer.

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One more thing - if you have a 401k or pension from your job, don't worry. That doesn't affect your unemployment benefits. I was stressed about this when I applied but Washington ESD confirmed retirement funds don't count as income for UI purposes.

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That's good to know, thanks! I was wondering about my 401k.

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The whole system is a mess honestly. Been trying to get through to Washington ESD for weeks about an issue with my weekly claim and their phone system just hangs up on you. How are people supposed to get help when you literally cannot reach anyone?

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I feel your pain. Spent an entire day calling and got disconnected every single time.

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Same here. That Claimyr service someone mentioned earlier is starting to look really appealing.

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For what it's worth, once your claim is approved and you get into the routine of filing weekly claims, it's pretty smooth. The hard part is the initial application and getting through any issues that come up. Just be patient and persistent.

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Thanks for the encouragement! I'm going to apply today and hope for the best.

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Good luck! Feel free to ask if you run into any specific problems during the application process.

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Quick question - do you have to be a US citizen to apply for unemployment in Washington? My friend is on a work visa and got laid off but wasn't sure if he qualifies.

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You don't need to be a citizen but you do need work authorization. If he was legally authorized to work and paid into the UI system, he should be eligible. He'll need to provide documentation of his work status.

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Thanks! I'll let him know he should apply.

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Also worth mentioning - if you quit your job, you generally won't qualify for unemployment unless it was for 'good cause' like unsafe working conditions, harassment, or significant changes to your job. Washington ESD is pretty strict about this.

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Good to know. Fortunately I was laid off so that shouldn't be an issue for me.

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Yeah layoffs are usually straightforward. It's the quit/fired situations that get complicated.

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Last piece of advice - don't wait if you think you qualify. Even if you're not 100% sure, it's better to apply and potentially get denied than to not apply at all. You can always appeal or ask questions later, but you can't get back those weeks if you wait too long to file.

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That makes sense. I'm definitely applying today. Thanks everyone for all the helpful information!

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You're welcome! Hope your claim goes smoothly.

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And remember, if you need to actually talk to someone at Washington ESD and can't get through their regular lines, that Claimyr service is there as an option. Sometimes you just need to speak with a real person to get things sorted out.

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Good luck with your application! The first time is always nerve-wracking but it's really not that bad once you get through it. Most people get approved without any issues, especially for layoffs.

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Thanks everyone for all the help! I feel much more confident about applying now.

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You've got this! Feel free to come back here if you run into any problems during the process.

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