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Emma Olsen

How long do you have to pay back unemployment overpayment in Washington ESD?

I just received an overpayment notice from Washington ESD saying I owe $2,847 from my unemployment claim last year. The notice doesn't clearly state how long I have to pay this back - it just says I need to contact them to set up a payment plan. I'm honestly freaking out because I don't have this money sitting around. Does anyone know what the timeframe is for paying back unemployment overpayments? Can they garnish wages or tax refunds if I don't pay immediately? I tried calling Washington ESD but after waiting on hold for 2 hours I got disconnected.

You typically have 15 days from the date on the notice to either pay in full or contact Washington ESD to set up a payment arrangement. Don't ignore it - they can definitely garnish wages and intercept tax refunds if you don't respond. The good news is they're usually willing to work with you on a payment plan.

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Thank you! The notice is dated from 12 days ago so I need to act fast. Do you know if there's a minimum monthly payment amount they require?

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It varies based on your income, but I've seen payment plans as low as $25/month for people with financial hardship. You'll need to provide income documentation though.

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Same thing happened to me last year. I owed $1,900 and was terrified. I set up a payment plan for $75/month and they were actually pretty reasonable about it. The key is contacting them before the deadline passes.

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How did you manage to get through to someone? I've been trying to call for days and either get busy signals or disconnected after hours of waiting.

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Honestly I got lucky and called right when they opened at 8am. But even then it took 45 minutes on hold.

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If you're having trouble getting through to Washington ESD by phone, you might want to try Claimyr. It's a service that helps people get connected to ESD agents without the endless hold times. I used it when I had an overpayment issue and it saved me hours of frustration. Check out claimyr.com - they even have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works.

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Never heard of this service before. Does it actually work or is it just another scam?

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It's legit. I was skeptical too but it actually connected me to an ESD agent in about 20 minutes instead of the usual 2+ hour wait. Worth it when you're dealing with time-sensitive stuff like overpayment notices.

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How much does something like that cost though? If I'm already dealing with an overpayment I don't want to spend more money unnecessarily.

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IMPORTANT: Don't just ignore this hoping it will go away. Washington ESD has collection powers that are pretty aggressive. They can garnish up to 25% of your wages and they WILL intercept your state and federal tax refunds. I learned this the hard way when I thought I could just wait it out.

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Oh no, that's exactly what I was worried about. How long did it take before they started garnishing your wages?

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About 3 months after the initial notice. They sent a couple more warnings but I was going through a rough patch and just couldn't deal with it. Don't make my mistake - contact them now.

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You can also appeal the overpayment if you believe it was issued in error. You have 30 days from the notice date to file an appeal. Even if you think the amount is correct, it might be worth reviewing the details to make sure Washington ESD calculated everything properly.

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I did look at the breakdown and I think it might be related to some part-time work I had while collecting benefits. I reported all my hours though, so I'm not sure why there's an overpayment.

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That's definitely worth appealing then. Sometimes there are calculation errors or they don't properly account for the work search exemptions. Get copies of all your weekly claim forms and work records.

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this is why the whole system is broken, they make it impossible to reach anyone and then threaten you with garnishment. i spent 3 weeks trying to get someone on the phone about my overpayment and finally gave up and just started paying $50/month through their website

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Wait, you can set up payments through their website? I didn't see that option when I logged into my account.

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yeah if you go to the overpayment section there should be a link for payment arrangements. might take a day or two to show up after you get the notice though

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I work in debt collection (not for ESD) and can tell you that unemployment overpayments are considered government debt, which means they have more collection powers than regular creditors. No statute of limitations either - this debt doesn't go away. Best to deal with it head-on.

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That's terrifying. So even if I can't pay it all now, they can come after me years later?

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Unfortunately yes, but they're usually reasonable about payment plans if you communicate with them. The key is not to ignore it and to stick to whatever arrangement you make.

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Whatever you do, make sure you get any payment arrangement in writing. I had a verbal agreement with someone at Washington ESD for $100/month but when I called back a few months later they had no record of it and wanted the full amount.

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Good point. Should I follow up with an email or letter after I talk to them?

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Yes, always get it in writing. They should send you a payment agreement form, but if they don't, send them an email confirming the details of what you discussed.

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I had a $3,200 overpayment from 2023 and used Claimyr to get through to someone at Washington ESD. Took about 15 minutes to connect and I was able to set up a $85/month payment plan. Much better than the hours I spent trying to call directly.

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That's reassuring to hear it worked for someone else. I think I'm going to try that service since I'm running out of time to respond to this notice.

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I'm curious about this Claimyr thing too. My sister has been trying to reach ESD for weeks about her claim status.

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Check if you qualify for financial hardship status. If your income is below a certain threshold, they might reduce the payment amount or even waive part of the debt. You'll need to fill out some paperwork but it's worth looking into.

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I didn't know that was an option. Where do I find information about financial hardship programs?

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When you talk to them about setting up a payment plan, ask specifically about hardship considerations. They don't always volunteer this information but it's available if you ask.

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Been there with a $1,800 overpayment. The stress is real but manageable once you get in touch with them. They're actually pretty understanding about payment plans. Just don't wait too long to call.

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Thanks for the encouragement. I'm going to try calling first thing tomorrow morning, and if that doesn't work I'll look into that Claimyr service people mentioned.

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Pro tip: if you have direct deposit set up with Washington ESD, they can potentially pull the money directly from your account for overpayments. Make sure you understand what you're agreeing to when you set up a payment plan.

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Yikes, I do have direct deposit with them. Can they just take money without permission?

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Not without due process, but if you agree to automatic payments as part of your payment plan, make sure you can afford the amount they'll be withdrawing each month.

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I disputed my overpayment and won. Turned out they had miscalculated my earnings from a part-time job. Don't just assume they're right - check their math and make sure all your reported income was processed correctly.

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How long did the dispute process take? I'm worried about interest or penalties adding up while it's being reviewed.

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About 6 weeks total, but collection activities were paused during the review. If you file an appeal within 30 days, they can't garnish wages or tax refunds while it's pending.

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whatever you do dont let them bully you into a payment you cant afford. i agreed to $150/month thinking i could swing it but ended up defaulting after 3 months and then they wanted the whole amount plus fees

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That's exactly what I'm afraid of. Better to start with a lower amount I can actually stick to?

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definitely. they can always increase it later if your situation improves but defaulting on a payment plan makes everything worse

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The 15-day response deadline is firm, but if you miss it, you can still contact them. It just means they might start collection actions sooner. I was about 20 days late responding to mine and still got a payment plan, but I had to provide extra documentation about my financial situation.

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Good to know there's still hope if I'm a few days late. I've been so stressed about this deadline.

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One more thing - if you're currently employed, they'll want to see recent pay stubs when setting up your payment plan. Have that ready along with your bank statements and monthly budget breakdown.

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Thank you for all the practical advice everyone. I feel much more prepared to handle this now. Going to gather my documents and try to get through to them tomorrow.

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Good luck! And seriously consider that Claimyr service if you can't get through the regular way. Time is important with these overpayment notices.

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I went through something similar a few months ago with a $1,200 overpayment. The most important thing is to act quickly - even if you can't reach them by phone right away, try to document that you're attempting to respond within the 15-day window. I ended up sending an email to their overpayment department explaining my situation and requesting a payment plan, which bought me some time while I kept trying to get through by phone. They were actually pretty reasonable once I finally connected - I got set up with a $40/month plan based on my income. Don't panic, but definitely don't ignore it either. The key is showing good faith effort to resolve it.

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That's really smart advice about documenting your attempts to respond within the deadline! I hadn't thought about sending an email as a backup while trying to get through by phone. Do you remember what email address you used for the overpayment department? And $40/month sounds much more manageable than what I was imagining they'd require.

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I found their overpayment email through the Washington ESD website - it was something like overpayments@esd.wa.gov but double-check their site to make sure you have the current address. The $40/month worked for me because I was only working part-time at the time. They base it on your actual income and expenses, so be honest about what you can realistically afford. It's better to start low and increase later than to agree to something you can't maintain. Also keep copies of everything you send them!

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