ESD randomly deposited money in my account - no active claim or overpayment. What's happening?
So I checked my bank account this morning and found an unexpected deposit from WA Employment Security Dept for $962.38. I haven't filed for unemployment in almost 3 years! My last interaction with ESD was when I won an appeal over an overpayment they claimed I owed back in 2022. The judge at OAH completely overturned it and ruled in my favor. While I'm not exactly complaining about free money, I'm worried this is some kind of mistake that will come back to bite me. Is ESD just now getting around to refunding something? Or did they mess up and I'll have to return it later? Has anyone else had random ESD deposits show up years after their claim ended? I tried calling their customer service line but (surprise) couldn't get through to a real person. The automated system just asked for my current claim ID, which I don't have since I'm not claiming benefits!
22 comments
Lauren Zeb
This happened to a coworker of mine last month! Turned out it was back pay from when they recalculated her benefit year earnings from 2021. ESD found an employer who hadn't reported wages correctly or something like that. Check your ESD account online - there should be a notification or letter explaining the deposit.
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Ryan Andre
•I didn't even think to check my ESD account since it's been so long! Just logged in and there's nothing there - no letters, no messages, no explanation at all. The last activity is from when my appeal was resolved. This is so weird.
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Daniel Washington
This could be a few different things: 1. Retroactive payment from a previous claim after wage recalculation 2. Interest payment on benefits that were incorrectly withheld during your appeal process 3. Adjustment based on a multi-state wage claim that was just processed 4. System error that credited your account incorrectly You should definitely document this deposit and reach out to ESD directly. Keep records of when the deposit was made and any correspondence. The fact that nothing shows in your online account is concerning - they should always document any payments with an explanation.
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Ryan Andre
•Thanks for these possibilities! The appeal case was pretty straightforward - they said I was overpaid about $4,800 but the judge ruled I wasn't overpaid at all. This $962 amount doesn't seem to correspond to anything from that case though. I'll keep trying to reach them.
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Aurora Lacasse
•#2 makes the most sense to me. When ESD loses an appeal for overpayment, they sometimes have to pay interest on money they incorrectly tried to collect. I went through something similar in 2023 - took them 8 months after my appeal victory to send the interest payment, and the amount was never explained anywhere in my online account.
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Anthony Young
dont spend it!!!! esd WILL come back for it if its a mistake and they can take it straight from ur account without permission happened to my brother when they gave him 1400 by mistake and took it back 3 months later plus a $75 fee
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Ryan Andre
•Oh no, that's exactly what I'm afraid of! Did they at least notify him before taking the money back?
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Anthony Young
•nope just took it said they sent a letter but he never got anything then when he finally got someone on phone they said the letter was sent electronic but nothing was in his esd inbox
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Charlotte White
I recommend contacting them through multiple channels simultaneously. First, document everything. Take screenshots of your ESD account showing no explanation, and document the deposit. Then: 1. Keep calling the main line - try at exactly 8:00am when they open 2. Send a message through the ESD website contact form 3. Contact your state representative (sounds extreme but they can often help with ESD issues) 4. If you had an attorney for your appeal, consider reaching out to them for insight In my experience, money appearing without explanation is rarely good news in the long run when it comes to unemployment systems. Better to be proactive.
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Ryan Andre
•Thank you, these are great suggestions. I've already tried calling 6 times today with no luck - the automated system keeps telling me my estimated wait time is 'greater than 4 hours' then disconnects me. I'll try right at 8am tomorrow.
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Admin_Masters
If you're struggling to get through to ESD by phone (which is sadly common), you might want to check out Claimyr.com. I was in a similar situation with an unexplained deposit and couldn't get answers. Claimyr got me connected to an actual ESD agent in about 20 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 In my case, it turned out to be a retroactive adjustment from a federal extension program that was just finally getting processed years later. The ESD agent was able to email me documentation that never showed up in my online account.
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Ryan Andre
•Thanks, I hadn't heard of this service! At this point I'd happily pay to get this resolved quickly. I'll check out that link if I can't get through tomorrow morning.
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Matthew Sanchez
•Is that service legit? Seems sketchy to have to pay just to talk to a government agency we fund with our taxes...
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Admin_Masters
•It's definitely legitimate. It's just a service that navigates ESD's phone system for you using their technology. Saved me days of frustration, and I got documentation I needed for my tax records. But I agree that it's ridiculous we need to pay extra just to reach a government agency.
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Daniel Washington
UPDATE: Just wanted to follow up since others might encounter similar situations. This type of unexplained deposit is often related to one of the following: 1. Interest payments after winning an appeal (as mentioned earlier) 2. Retroactive payments from wage investigation completions 3. System-wide claim audits that find errors in previous benefit calculations 4. Unclaimed benefits from a previous quarter that were finally processed The fact that nothing is showing in your online account suggests it's either from an older system migration or part of a batch process that doesn't generate standard notifications. When you do reach ESD, ask specifically about these possibilities. They may need to look in their legacy systems for the explanation.
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Ryan Andre
•This is super helpful! I'll specifically ask about these scenarios when I finally reach someone. It's just so weird to get money out of the blue after all this time.
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Ella Thompson
wait do not! ignore this money!!! i repeat DO NOT TOUCH IT!!! this is a common esd scam where they deposit money then contact you pretending to be esd saying there was a mistake and you need to send the money back but to a different account. real esd never asks you to send money to a different account. has anyone called you about this yet????
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Ryan Andre
•No, I haven't received any calls about it. And the deposit definitely came from the official ESD account - same account number that paid my unemployment benefits before. But thanks for the warning, I'll be careful about any calls I receive!
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Charlotte White
•This is actually good advice to be cautious about, though in this case it sounds like a legitimate ESD deposit since it came from their official account. But everyone should be aware that scammers do sometimes use unexpected deposits as bait for elaborate schemes. Never send money back through wire transfers or gift cards if someone contacts you about an overpayment.
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Ryan Andre
RESOLUTION UPDATE: Finally got through to ESD this morning! The money is legitimate - it's interest that accrued on the benefits they tried to take back during my overpayment case. When I won my appeal in 2022, they were supposed to pay interest on the money they had recovered from me, but apparently there was a glitch in their system. They said they did a system-wide audit recently and found several cases like mine where interest wasn't properly paid after appeals were won. The ESD rep apologized for the confusion and told me they're sending formal letters explaining these payments, but they went out after the deposits were made. So the money is really mine to keep! Thanks everyone for your help and suggestions. If anyone else gets a random deposit from ESD, definitely contact them to confirm what it's for, but it might be legitimate money they owe you.
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Aurora Lacasse
•Great news! Glad it worked out. Pretty typical of ESD to fix something 3 years later with zero explanation 😂 But hey, unexpected money is always nice!
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Matthew Sanchez
•lucky you! wish esd would suddenly remember they owe me money lol. thanks for updating us on what happened - good to know they're fixing old mistakes
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