ESD overpayment includes taxes I already paid - double taxation issue?
I'm dealing with a frustrating tax issue on my ESD overpayment and wondering if anyone else has experienced this. When I originally received unemployment benefits, I chose to have taxes withheld upfront (the 10% federal withholding option). Now ESD says I was overpaid about $2,750 and wants the entire amount back including the portion that was already sent to the IRS as tax withholding! This feels like I'm being taxed twice - once when they withheld from my original payments, and now again because the repayment amount includes those withheld taxes. Shouldn't the overpayment amount be reduced by the taxes they already took out? I've tried calling ESD 4 times this week but keep getting disconnected. Has anyone dealt with this tax withholding issue on overpayments and found a solution?
17 comments
Connor Gallagher
You're absolutely right to question this. When you repay an overpayment, you should only be required to repay the net amount you actually received, not the gross amount including taxes that were withheld. ESD's system sometimes calculates the repayment based on the pre-tax amount, which is incorrect. You'll need to speak with someone at ESD who can adjust your overpayment balance to the correct amount. When you file your taxes for the year in which you make the repayment, you'll also need to account for this on your tax return. The IRS considers the repayment as a reduction of income in the year you repay it (using something called the "claim of right" doctrine). Your tax preparer should know how to handle this.
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Zainab Ahmed
•Thanks for explaining this! So I'm not crazy - they ARE asking for money I never received. Do you know if there's a specific department or person at ESD I should ask for? I keep getting transferred around when I actually manage to reach someone (which is rare).
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AstroAlpha
i had the EXACT same problem!!! it took me THREE MONTHS to fix. they kept asking for $4,100 but like $410 of that was taxes i never even got. super annoying brcause most reps dont even understand the problem when u explain it. keep trying diff reps until u get someone who knows waht their doing.
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Zainab Ahmed
•Three months?? That's ridiculous. Did you have to go into an office or were you able to resolve it over the phone eventually?
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Yara Khoury
After fighting with ESD for weeks about this exact issue, I finally got through to someone who could help. If you're struggling to reach anyone at ESD, I'd recommend using Claimyr (claimyr.com). They helped me get through to an actual ESD agent within about 20 minutes instead of spending days trying to call. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I got through, I had to specifically ask for a tax specialist or someone in the overpayment unit who understands tax withholding adjustments. The regular agents weren't able to help with the tax withholding issue.
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Zainab Ahmed
•Thanks for the recommendation! At this point I'm willing to try anything to get this resolved. I'll check out that service. Did you need to have any specific documentation ready when you talked to the tax specialist?
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Keisha Taylor
This is a common misunderstanding with ESD's overpayment system. What's actually happening is that they're asking for the gross amount back, but you'll be able to claim the tax withholding on your tax return for the year you repay the overpayment. It's not double taxation - it's just poor communication on ESD's part about how the repayment process works with taxes. Here's what to do: 1. You do have to repay the full amount including the tax portion 2. When you file your taxes for the repayment year, you'll list the repayment as an adjustment 3. You'll either get the tax portion back as a refund or have it reduce your tax liability It's annoying but that's how the system is designed to work with the IRS reporting requirements.
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Paolo Longo
•No this is WRONG. I work in tax preparation and this is NOT how it's supposed to work. If taxes were withheld and sent to the IRS, you should only repay the net amount you received. The ESD system has a known issue with this. They need to adjust the overpayment amount - don't pay the tax portion! It's a system error on their end.
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Amina Bah
has anybody notice ESD makes TONS of these "mistakes" and they're ALWAYS in their favor?????? not a coincidence imo... 🙄
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AstroAlpha
•FR!!! happened to my brother to. and they take FOREVER to fix there mistakes but expect u to pay them back IMMEDIATELY or they add all these penalties smh
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Oliver Becker
This happened to me last spring. Call and ask specifically for the overpayment department. Regular agents don't know how to handle tax withholding issues. I had to be super persistent and call multiple times, but they finally adjusted my balance to remove the tax portion that had already been withheld. Don't give up!
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Zainab Ahmed
•Thanks for the encouragement! Did they give you any kind of written confirmation when they adjusted it? I want to make sure I have documentation in case this happens again.
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Paolo Longo
You need to request a formal adjustment to your overpayment balance. Here's the exact process: 1. Call ESD and specifically request to speak with someone in the "Benefits Accuracy and Integrity" unit (that's what they call the overpayment department now) 2. Explain that your overpayment calculation includes federal tax withholding that you never received 3. Request a "net vs. gross adjustment" to your overpayment balance 4. Get a confirmation number for your request and ask for written documentation of the adjustment 5. If they refuse to make the adjustment, request an appeal within 30 days of receiving the overpayment notice This is a known issue in their system when calculating overpayments for claims that had tax withholding selected. Don't let them tell you that you have to pay the full amount and sort it out with the IRS later - that's incorrect.
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Zainab Ahmed
•This is SUPER helpful, thank you! I didn't know about the "Benefits Accuracy and Integrity" unit or the specific terminology to use. I'll definitely ask for a "net vs. gross adjustment" specifically. It's been about 3 weeks since I got the notice, so I still have time to appeal if needed.
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CosmicCowboy
guys my overpayment is like $6700 and im FREAKING OUT... does anyone know if they'll do a payment plan or am i just screwed???
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Connor Gallagher
•Yes, ESD will definitely work with you on a payment plan. When you call about your overpayment, ask about their repayment options. They can usually set up monthly payments based on what you can afford. They can also potentially waive some or all of the overpayment if it would cause you financial hardship - you'd need to request a hardship waiver form.
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Zainab Ahmed
Update: I FINALLY got through to someone at ESD yesterday after trying for over a week. The regular agent didn't understand the tax withholding issue at all and kept saying I had to pay the full amount. But I asked to speak with someone in the "Benefits Accuracy and Integrity" unit like @UnemploymentExpert suggested, and they transferred me. The specialist immediately knew what I was talking about! She said it's a common problem with their system and reduced my overpayment amount by the tax withholding portion (about $275). She's sending me updated paperwork showing the correct amount. Thank you all for your help - especially the specific terminology to use. Made all the difference!
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