ESD denied claim after quitting due to anxiety - appeal hearing with therapist letter - chances of winning?
Just had my appeal hearing with OAH about my denied ESD claim. I voluntarily quit my job back in February because of severe anxiety that made it impossible to perform my duties. I couldn't focus, would have panic attacks in the bathroom, and dreaded going in every day. During the hearing, I submitted a letter from my therapist documenting my condition and treatment plan. The employer rep barely responded to anything about my mental health documentation. I did mention my anxiety issues to a supervisor once, but they literally laughed it off and said "everyone gets stressed sometimes." I've been without income for almost 3 months while this has been processing. Has anyone won an appeal for quitting due to mental health reasons? What are the chances I'll get approved for all my back benefits? The judge said I'd get a decision in 2-3 weeks but I'm freaking out about bills piling up.
20 comments
Emma Davis
I won my appeal after quitting for health reasons (physical not mental, but still similar case). The key factors that helped me were: 1) Having medical documentation (which you have with the therapist letter), 2) Proving I notified my employer about the condition before quitting (you mentioned this to a supervisor, did you document it anywhere?), and 3) Showing I had no reasonable alternatives (did you request accommodations or leave first?) The fact that they laughed off your anxiety actually might work in your favor - shows you tried to address it and they dismissed a legitimate health concern. The law says mental health is just as valid as physical health for good cause to quit.
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Javier Torres
•Thanks for this breakdown! I didn't formally request accommodations in writing, which might hurt my case. I did mention my struggles verbally to my supervisor twice but they never offered any solutions. My therapist's letter states I've been in treatment since December 2024 (before I quit), so that timeline supports my claim. Do you think not having written documentation of telling them about my condition will automatically disqualify me?
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CosmicCaptain
i quit bcuz of depression last year and got denied then appealed and lost that 2. they said i shouldve asked for accomodations first or medical leave. did u ask for that stuff b4 quitting??
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Javier Torres
•No I didn't formally ask for accommodations... that's what I'm worried about. I did tell my supervisor I was struggling but didn't specifically say "I need accommodations" which is probably a mistake. Did you have a doctor's note or anything for your case?
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Malik Johnson
I've helped several clients with mental health-related appeals. Under Washington law, you need to establish three things for a mental health quit to qualify for benefits: 1. You had a genuine mental health condition that made continuing work impossible (your therapist letter helps here) 2. You made reasonable efforts to preserve your employment before quitting (this is where you might face challenges - did you request FMLA leave, ADA accommodations, or transfer to another position?) 3. You had no reasonable alternative but to quit The employer laughing off your condition helps establish that the workplace wasn't accommodating, but the judge will likely question why you didn't escalate to HR or formally request accommodations. Back benefits will be paid if you win the appeal, minus the waiting week.
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Javier Torres
•This is really helpful, thank you. I'm worried about point #2. I never went to HR because my supervisor was the HR manager at our small company, so there wasn't really anyone else to talk to. Do you think that could count as a mitigating factor? Also, my therapist's letter does mention that continuing in that specific work environment was detrimental to my treatment progress.
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Isabella Ferreira
The ESD system is COMPLETELY BIASED against mental health issues!!! I quit because of severe depression and panic attacks that sent me to the ER twice, had documentation from both my therapist AND psychiatrist, and they STILL denied my appeal!! The system is designed to side with employers 99% of the time. Don't get your hopes up. They'll find some technicality like "you should have requested accommodations in writing" or "you didn't give the employer enough chance to fix the situation." It's all about protecting businesses, not workers. 😡
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Emma Davis
•While I understand your frustration, this isn't entirely accurate. I've seen numerous mental health cases approved when properly documented and when the claimant followed the necessary steps. The law doesn't discriminate between physical and mental health conditions. The issue is usually more about whether proper procedures were followed before quitting rather than the validity of the condition itself.
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Ravi Sharma
have u tried calling esd to ask about your case status? sometimes they can tell u if the judge is leaning one way or another. my cousin works there and says they sometimes know the outcome before the official letter goes out
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Javier Torres
•I've tried calling ESD at least 8 times in the past two weeks but can't get through to anyone. It's just automated messages and then disconnects when the queue is full. It's making my anxiety even worse not being able to talk to an actual person about my claim.
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Freya Thomsen
I was having the same problem getting through to ESD about my appeal. After wasting hours getting hung up on, I found this service called Claimyr that got me connected to an ESD agent in about 25 minutes instead of spending days trying. They have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent I spoke with was able to see notes about my appeal and gave me some insight about what the judge was considering. Totally worth it to finally talk to a real person at ESD instead of getting endless busy signals and hangups.
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CosmicCaptain
•does that really work?? i might try it cause i been trying to call about back pay for 3 weeks and cant get through
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Freya Thomsen
•Yes, it actually does. I was skeptical too but was desperate after trying for days. You still have to wait a bit, but it's way better than the constant disconnects. The agent I spoke with was able to see actual notes on my appeal I had no idea existed.
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Omar Zaki
just wanted to say good luck with your appeal. im dealing with anxiety issues too and its so hard when people dont take it seriously. hope the judge understands your situation
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Javier Torres
•Thank you, that means a lot. It's really difficult when mental health issues are dismissed as just "being stressed" or "needing to toughen up." I'm working with my therapist on better coping strategies for my next job, but right now I really need this financial support to get back on my feet.
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Malik Johnson
One more important point: if you receive an unfavorable decision, you still have the option to petition for review with the Commissioner's Review Office within 30 days of the judge's decision. Many claimants give up after the first appeal, but the Commissioner sometimes reverses decisions, especially in cases involving mental health where the judge may not have fully considered all aspects of the situation. Make sure to carefully read the appeal rights section of your decision letter if you need to take this step.
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Javier Torres
•I didn't know there was another level of appeal after the OAH judge! That's really good to know as a backup option. If I do have to go that route, would I need to submit additional documentation or just explain why I think the judge made an incorrect decision? And does the Commissioner typically take longer to decide than the OAH judge?
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Malik Johnson
•For a Commissioner's Review, you can submit both additional arguments and, in some cases, new evidence (though there are strict rules about what new evidence is allowed). The Commissioner typically takes 2-3 months to issue a decision, so it's not a quick process. If you go this route, I highly recommend getting help from the Unemployment Law Project, which provides free legal assistance for these cases.
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Ravi Sharma
any update??? did u get a decision yet?
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Javier Torres
•Not yet - it's only been 8 days since the hearing. The judge said it would take 2-3 weeks for a decision. I'm checking my online portal daily and jumping every time the mail comes. The waiting is making my anxiety even worse, tbh.
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