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Denied for 'not able and available' - what proof can I possibly give ESD?

Just opened my ESDonline account to find they're questioning whether I was "able and available" for work during May 2025. They want documentation to prove I was ready to work those 3 weeks! This feels like a trap. How am I supposed to PROVE I was able to work when I didn't have a job? What kind of documentation would even show this? My job search log shows I applied to 5 places each week (more than required), but apparently that's not enough. I'm seriously frustrated because my benefits are on hold now and rent is due next week. Has anyone dealt with this "able and available" issue before? What kind of proof satisfied them? Do I need a doctor's note saying I WASN'T sick? This seems ridiculous!

Sean Murphy

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I went through something similar last year. ESD is looking for evidence that nothing was preventing you from accepting work if offered. Their definition of "able and available" means you: 1. Were physically and mentally capable of working 2. Had transportation to get to work 3. Had childcare arranged (if applicable) 4. Weren't on vacation or out of your job search area 5. Didn't turn down any suitable work For documentation, you could provide: - Calendar showing you were in town during those weeks - Doctor's note confirming you were healthy (if they questioned medical ability) - Childcare arrangements if you have kids - Statement explaining your transportation situation - Detailed explanation of your daily availability Don't panic - this is a common issue they investigate.

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Anastasia Popov

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Thanks for the breakdown! I wasn't out of town or sick, so I guess I need to write a statement about my availability? Should I just write up something that says "I had my car available and was ready to start work immediately" or do they want something more official than that?

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Zara Khan

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omg i hate when they do this!!! they did this to me twice!!! like how do u prove a negative?? i had to write a sworn statement saying i was available n they finally approved me but took like 3 weeks extra

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Anastasia Popov

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A sworn statement? Is that something special or just a regular letter where I explain I was available? Did you have to get it notarized or anything?

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Zara Khan

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just a letter but i put "i declare under penalty of perjury" at the bottom and signed it. they told me over the phone thats what they wanted

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Luca Ferrari

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This is a standard part of ESD's eligibility verification process. They're not actually expecting you to prove a negative, but rather to document that you meet all eligibility requirements. Here's what the adjudicator is looking for: 1. A written statement detailing your daily availability during the questioned period 2. Confirmation that nothing restricted your ability to accept work (medical issues, travel, family obligations) 3. Documentation of any circumstances they specifically mentioned in their request If they mentioned a specific reason they questioned your availability (like information from a former employer), address that directly. Submit your documentation through your eServices account under "Upload a Document" and select "Able and Available Issue" from the dropdown menu. Include your claim ID on all documents. After uploading, call ESD to confirm receipt and ask when you can expect a decision. This typically takes 7-10 business days to resolve once they have your documentation.

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Nia Davis

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^^^^ THIS is the correct answer. I worked at ESD for 4 years. If you want to speed things up, call them directly. Otherwise be prepared to wait another 2-3 weeks minimum.

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Mateo Martinez

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THEY ALWAYS DO THIS RANDOMLY TO PEOPLE!!! It's just another way they try to deny legitimate claims. They did it to my brother when he was collecting last year and then to me in February. You know what's really happening? They have QUOTAS for denying claims to save $$$$. The whole "able and available" thing is their favorite trick because it's almost impossible to prove and they know it. When it happened to me, I uploaded a long angry letter listing every job I applied to and telling them I was available 24/7 and had been searching DAILY for work. I also screen-shotted my Google location history showing I was in town. They approved me a week later without even responding to my documents. THE SYSTEM IS RIGGED!

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Sean Murphy

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While I understand your frustration, this isn't accurate. ESD doesn't have quotas for denying claims. These checks are part of standard eligibility verification that federal regulations require. The "able and available" requirement is actually one of the core requirements for unemployment in every state - it's not an ESD trick. That said, your approach of providing comprehensive documentation was exactly right.

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QuantumQueen

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I went through this exact same issue in March! Spent two weeks trying to get through to ESD on the phone with no luck. Kept getting disconnected or waiting for hours. Finally used Claimyr (claimyr.com) and got connected to an agent in about 20 minutes. The agent explained exactly what documentation they needed for my "able and available" issue and I had it resolved that same day. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Basically, I just needed to submit a written statement explaining my daily availability, that I had reliable transportation, and that nothing was preventing me from accepting work. The agent processed it while I was on the phone and my payments resumed the following week.

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Anastasia Popov

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Thanks for the tip! I've been trying to call for 2 days now with no luck. I'll check out that service if I can't get through tomorrow. Did the agent actually tell you specifically what to write in your statement?

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QuantumQueen

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Yes! The agent walked me through exactly what to write - they wanted specific details about my daily availability (hours I could work), confirmation I had transportation, and that I had no restrictions on accepting work. The key was getting specific instructions from an actual person rather than guessing what they wanted.

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Aisha Rahman

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my cousin had this happen last month. she said they wanted her to write a statement about why she was able and avaliable for work during those weeks. she had to say stuff like what hours she could work, that she had her own car, and explain that she wasnt sick or out of town. she said the important part was being super specific about her availabilty like "i was available to work monday-sunday from 6am-11pm and had reliable transportation via my personal vehicle a 2019 honda civic." she got approved after that

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Nia Davis

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This happened because something triggered a flag in their system. Usually it's one of these: - Your previous employer reported something - Your work search activities weren't properly recorded - You answered a weekly claim question in a way that raised a flag - Random audit (happens to about 5% of claims) Just submit a detailed letter addressing your availability. Be specific - don't just say "I was available" but instead explain "I was available 7 days a week, from 6am to 10pm, had reliable transportation via my personal vehicle, had no health restrictions, and was actively seeking employment as evidenced by my work search activities." Include dates for the specific period they're questioning.

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Anastasia Popov

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Thanks everyone for the advice! I'm drafting a detailed statement right now that includes: - My daily availability (specific hours) - Confirmation I have my own car and valid license - Mention that I wasn't out of town or sick during that period - List of the jobs I applied for showing I was actively searching I'm going to try calling early tomorrow, but if I can't get through I'll check out that Claimyr service. Will update once I hear back from ESD!

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Luca Ferrari

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Perfect approach. One additional tip: after submitting your documentation, keep a record of when you submitted it. If you don't hear back within 10 business days, follow up with another call. With the level of detail you're including, you should have this resolved fairly quickly.

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Ethan Wilson

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i had a similar thing but it was cuz i was in school part time. they wanted proof my classes wouldn't interfere with work availability. i had to get a letter from my school showing class schedule. maybe theres something specific they think might be making u unavailable?? sometimes they don't tell u the real reason in the letter

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Anastasia Popov

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That's interesting - my letter doesn't mention anything specific, just says they need documentation I was able and available. I'm not in school or anything, so I'm not sure what triggered this. Guess I'll find out when I talk to someone hopefully.

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