I'm dealing with this exact same issue right now! Been getting the texts for 4 days but no letter in my ESD account. Reading through all these responses is such a relief - I was starting to think I was going crazy or had done something wrong. Based on everyone's advice, I'm planning to go to my local WorkSource office tomorrow morning with my photo ID and ESD customer number. @Amara Okafor thanks for the insider info about the systems not syncing - that explains so much! @Yuki Kobayashi glad your letter finally appeared and you got scheduled. Gives me hope mine will show up soon too. I've been screenshotting everything like @Carmen Vega suggested just in case. It's honestly ridiculous that we all have to become system experts just to navigate their broken technology. They send urgent texts with deadlines but don't provide the actual information we need to comply. How is that fair to people who depend on these benefits? Will update once I visit WorkSource in person or if my letter magically appears!

This thread has been incredibly helpful! I'm actually a case worker at a local nonprofit that helps people navigate unemployment benefits, and I see this exact issue come up ALL the time with my clients. The text/letter sync problem is so widespread that we've started warning people about it preemptively. A few additional tips based on what I've learned from helping folks through this: 1. If you visit WorkSource in person and they can't find you in their system initially, ask them to search by your Social Security number instead of your ESD customer ID - sometimes that pulls up different results 2. Keep a log of every attempt you make to contact them (date, time, method, outcome) - this documentation can be crucial if your benefits get suspended 3. If you end up missing the deadline through no fault of your own, immediately file an appeal. Include all your documentation showing you tried to comply but couldn't due to their system issues 4. Some WorkSource offices have better staffing than others - if one location seems unhelpful, try a different office if possible The system is definitely broken and puts way too much stress on people who are already dealing with unemployment. But knowing these workarounds can save you a lot of headaches. Glad @Yuki Kobayashi got sorted out and hope everyone else's situations resolve quickly too!

I've been dealing with Washington ESD for over a year now and "processed pending payment" has become a familiar sight on my account. What I've learned is that this status basically means you're in the queue - your claim has been approved and verified, but you're waiting for their payment system to actually release the funds. It's frustrating because the timing can be unpredictable. Sometimes it's 2 days, sometimes it's 5 days. I think it depends on their processing volume and whether your claim gets selected for one of their random quality reviews. The good news is that I've never seen this status result in a denial - it always eventually switches to "paid." My advice is to keep checking daily but try not to stress too much about it. The money will come through, it's just Washington ESD being Washington ESD with their slow bureaucratic processes.

I just wanted to add my experience since I went through this exact same thing about 3 months ago. When I saw "processed pending payment" for the first time, I immediately thought I had done something wrong or that there was an issue with my claim. I ended up calling Washington ESD (after many attempts) and the agent explained that this status actually means they've completed their review and approved your weekly claim, but the payment is just waiting in their system to be released. She told me that payments are typically released in batches throughout the week, and sometimes there are delays due to system maintenance or high processing volumes. Mine took 4 business days to go from "processed pending payment" to actually showing up in my bank account. The agent also mentioned that this status is much better than seeing "pending" or "under review" because it means you've already passed their eligibility check. I know the waiting is nerve-wracking when you need that money, but try to hang in there - it should resolve soon!

UPDATE 2: I found more evidence! I discovered that my company filed a WARN notice with the state about the layoffs, which completely contradicts their claim that I was fired for misconduct. This should be pretty solid proof that they're lying to Washington ESD.

Wow, finding that WARN notice is huge! That's basically an official government document proving your company laid people off for business reasons, not misconduct. I'd recommend making multiple copies of it before your appeal hearing and maybe even sending a copy to Washington ESD ahead of time. At this point, your employer is going to have a really hard time explaining how someone can be simultaneously laid off (per the WARN notice) and fired for misconduct (per their unemployment claim). You've got a rock-solid case now.

One last thing - keep detailed records of everything related to your claim. Dates, times of calls, copies of all documents, weekly claim confirmations. If any issues come up later, having good records will save you a lot of headaches.

I'm in a very similar situation - just lost my weekend retail job but still have my weekday office job. Reading through all these responses has been incredibly helpful! I had no idea partial unemployment was even an option. The earnings deduction formula that @Jasmine Hancock explained really helps me understand what to expect. I'm definitely going to file this week rather than continuing to stress about making ends meet with just one job. Thanks to everyone who shared their experiences - it's reassuring to know I'm not alone in navigating this complicated situation.

I went through a similar audit situation about 6 months ago and understand the anxiety you're feeling. The most important thing is to respond promptly and be completely honest about what happened. In my case, I had gaps in my job search documentation too, but I was able to reconstruct some of it using browser history, email confirmations, and even screenshots from job sites showing when I applied. The auditor appreciated that I made a genuine effort to provide what I could rather than just saying "I don't have records." They ended up finding a minor overpayment for just 2 weeks where my documentation was really lacking, but because I was cooperative and showed good faith effort, they waived the penalty. Don't give up hope - many people get through these audits without major consequences if they handle it properly.

I'm currently going through my first unemployment audit with Washington ESD and this thread has been incredibly helpful for understanding what to expect. Like many others here, I wasn't as thorough with my record-keeping as I should have been, but reading about people successfully reconstructing documentation from browser history and email confirmations gives me hope. The stress of potentially owing money back is really getting to me, especially since I was genuinely looking for work but just didn't understand how detailed the documentation needed to be. Has anyone found that Washington ESD auditors are generally reasonable when you can show you were making legitimate efforts to find employment, even if your paperwork isn't perfect? I'm trying to gather as much information as I can before I submit my response to make sure I handle this the right way.