Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Once you get everything set up, make sure to file your weekly claims on the same day each week. It makes it easier to remember and keeps you in the habit. I do mine every Sunday morning.

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That's smart, I'll pick a consistent day once I can start filing.

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I do mine on Sundays too, good way to start the week knowing it's done

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I went through this exact same situation about 6 months ago! The PIN delay is super frustrating but pretty common. Here's what worked for me: I waited the full 10 business days like others mentioned, then called right at 8 AM on a Tuesday (Mondays and Fridays seem to be the worst for phone traffic). It took about 45 minutes of redialing but I finally got through. The rep was really helpful and issued a replacement PIN that arrived in 4 days. Also, don't forget to keep documentation of when you filed your initial claim - if there are any delays with your weekly filings due to the PIN issue, they can backdate your benefits. Hang in there, it gets much easier once you're set up!

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Glad this thread exists, I was starting to think I was the only one having these issues with the Washington ESD website. At least now I know it's not just me.

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definitely not just you, seems like a widespread problem

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I've been dealing with this exact same issue! The Washington ESD website has been completely unreliable for weeks now. I tried all the browser troubleshooting steps people mentioned but nothing worked. Finally broke down and used Claimyr yesterday - got connected to an actual ESD agent in about 25 minutes and they helped me file everything over the phone. It was such a relief after days of frustration with the broken website. The small fee was totally worth avoiding all the stress and wasted time.

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Final thought for OP - 6 weeks isn't great but it's unfortunately within their normal processing range. If you hit 8 weeks with no movement, that's when I'd really push for escalation through complaints or getting an agent on the phone. Hang in there, most claims do eventually get approved.

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Thanks for all the advice everyone. At least now I know this is somewhat normal and have some options if it drags on much longer. Going to try that Claimyr thing if I don't see any movement by week 8.

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That sounds like a reasonable plan. Hope your claim gets approved soon!

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I'm going through the exact same thing right now - filed 5 weeks ago and still stuck in "Adjudication in Progress" status. Reading through everyone's experiences here is both reassuring and terrifying at the same time. It's good to know 6-8 weeks seems to be the norm, but knowing some people wait 12+ weeks is scary. I've been keeping detailed records of everything like Annabel suggested, and I think I'm going to try that Claimyr service if I don't see movement by week 8. The stress of not knowing what's happening or if there's some missing document is honestly the worst part of this whole process.

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im so confused abt all this... i got a $3200 overpayment notice but mine was from PUA not regular unemployment... does anyone know if this waiver thing applies to PUA overpayments too??

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Yes, the waiver program covers all types of unemployment benefits including PUA, PEUC, EB, and regular UI. As long as the overpayment happened between March 2020 and December 2023, you can apply for the waiver.

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Just wanted to add my experience for anyone else dealing with this - I had a $4,800 overpayment from early 2023 and was approved for the waiver last month. The key thing that helped my case was getting documentation from my former employer confirming that I had reported my work hours correctly to ESD, but their system miscalculated my weekly benefit amount. If you're dealing with an overpayment, definitely gather any emails, letters, or records showing that you provided accurate information but ESD made an error. Also keep records of any financial hardship - I included copies of medical bills, mortgage statements, and a letter explaining how repaying would impact my ability to cover basic needs. One tip: when you call, ask the agent to email you a confirmation that your waiver request was received and that collections are paused. Having that in writing saved me when another department tried to start garnishment proceedings anyway. Good luck everyone!

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one last tip - keep good records of everything throughout your entire claim period. if any issues come up later about your benefit duration or payments, you'll want documentation of your weekly claims and job search activities

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Great advice! I've been keeping screenshots of my weekly claims and saving all my job search records.

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Yes, documentation is crucial. I had to prove my job search activities once and was glad I kept detailed records.

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Just wanted to add my experience - I'm currently at week 16 of my claim and initially qualified for the full 26 weeks since I had steady employment for over a year before filing. The key thing I learned is that Washington ESD sends you a determination letter early on that tells you exactly how many weeks you're eligible for, so you don't have to guess. If you haven't received that letter yet or can't find it, you can check your benefit details in your eServices account online. It shows your maximum benefit amount and the number of weeks remaining. This really helped me plan my job search timeline and budget accordingly.

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