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I had problems with my direct deposit too! But mine was because I accidentally put my savings account number instead of checking. I spent WEEKS trying to fix it myself online. Kept getting error messages. Nothing worked! Finally broke down and called the main ESD number 100 times before getting through. The lady was actually super nice and fixed it in 2 minutes. Sometimes you just need to talk to a real person.
Just to follow up on your situation - when did you initially file your claim? If it was very recent, the system is actually working as designed. The 'verification pending' status is normal protection against fraud. But if it's been more than 10 business days AND you haven't received a KeyBank debit card in the mail (which is ESD's default payment method until direct deposit verifies), then you should definitely contact them. Also, make sure you're still filing your weekly claims even while waiting for payment method verification. Payments will be retroactive once everything is verified.
Just to give you some peace of mind - I checked the ESD handbook and this type of adjudication is usually classified as a 'non-separation issue' which typically takes 7-10 days to resolve. Much faster than the initial claim adjudication which can take weeks. If you're able to get through to an agent using that service someone mentioned or just by persistent calling, ask them specifically to note that your move didn't affect your availability for work and that you've been continuing your job search activities without interruption.
I'm an employment counselor, and I see this situation frequently. Here's what's happening: When you change addresses across different geographical areas, ESD's system automatically flags your claim for a quick review to ensure you're still meeting the "able and available" requirements in your new location. This doesn't mean your benefits will be stopped permanently. What to do: 1. Continue filing weekly claims without interruption 2. Document your job search activities thoroughly (all 3 per week) 3. If possible, upload proof of your new address to your eServices account 4. Contact ESD to explain that your move hasn't affected your ability to search for work Most of these reviews resolve within 7-10 business days without requiring additional information from you. However, contacting them to explain the situation can sometimes expedite the process.
Does anyone know if you can still file weekly claims while waiting for the appeal to be resolved? I'm in a similar situation and confused about whether I should keep claiming each week.
Yes, absolutely continue filing your weekly claims while your appeal is pending! This is extremely important. If you win your appeal, ESD can only pay you for weeks you properly claimed, even if you were eligible otherwise. If you don't file weekly claims during the appeal process, you could lose benefits even if you win the appeal.
Update: I was able to get through to ESD using Claimyr and they fixed the technical issue on my account. Just submitted my appeal online and got a confirmation number! The agent said this happens sometimes when there are multiple issues being processed on one claim. Thank you everyone for your help and suggestions! Now I just need to prepare for the hearing...
That's great news! Make sure you check your mail and email frequently over the next few weeks. The OAH will send instructions about your hearing date and how to submit evidence. Don't miss those deadlines! Also, when the hearing happens, be super organized and stick to the facts - the judges appreciate concise, clear explanations.
Everyone keeps talking about Training Benefits but NOBODY mentions the Commissioner Approved Training program which is different!!! CAT doesn't extend your benefits but it DOES waive the job search requirement while you're in school/training. Training Benefits actually gives you additional weeks. ESD doesn't make this clear AT ALL and their own workers sometimes confuse the two programs!!
This is a really important distinction! To clarify for everyone: - Training Benefits (TB): Can provide up to 26 ADDITIONAL weeks of benefits while you attend approved training - Commissioner Approved Training (CAT): Doesn't extend benefits but waives job search requirements while you train Both require approval before your regular benefits end. And you're right that even some ESD reps confuse these programs.
One last thing I want to mention - if your benefits do run out and you still haven't found work, make sure you connect with your local WorkSource office. They offer free employment services, resume help, interview practice, and sometimes have connections with employers that aren't advertising positions publicly. Also check if you qualify for other assistance programs like Basic Food (SNAP) or other support while continuing your job search. Better to research these options now rather than waiting until you're in a financial emergency.
Isabella Ferreira
UPDATE: My payment just processed normally this morning! Looks like adding the part-time work didn't cause any delays for me. They did reduce my benefit amount based on what I earned, but that's expected. Thanks everyone for the advice and sharing your experiences!
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Ravi Sharma
•Great news! Glad it worked out smoothly for you. The system actually works sometimes lol
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Sean O'Donnell
my sister had issues when she started working part time but it was because she made a mistake on her hours... she accidentally put 71 hours instead of 17 hours (typo) and that triggered some kind of review. just double check everything before you submit and you should be fine
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Isabella Ferreira
•Omg that's a good point, I'll definitely double-check everything. Crazy how one typo can cause so much trouble!
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