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I just went through this exact situation two months ago and totally understand your frustration! The "able and available" review is actually pretty routine - they randomly audit claims to ensure compliance with federal requirements. Here's what worked for me: I wrote a detailed statement covering the specific weeks they questioned, including: - My exact availability hours (I put 7 AM to 8 PM, Monday-Saturday) - Transportation details (reliable vehicle with valid license) - Confirmation I had no medical restrictions, wasn't traveling, no school conflicts - Referenced my work search activities during those specific weeks The key is being very specific about the time period they're questioning. Don't just say "I was available" - give them concrete details about HOW you were available. I submitted it through the eServices portal under "Upload Document" and selected "Able and Available Issue." Got approved within 8 business days without needing to call. Your job search log showing 5 applications per week is actually great supporting evidence - make sure to reference that in your statement since it demonstrates you were actively seeking work during the questioned period. Hang in there, this usually resolves pretty quickly once you submit the documentation!
This is really helpful, thank you! I'm definitely going to reference my job search log in my statement since it shows I was actively looking during those exact weeks. Quick question - when you say you put "7 AM to 8 PM, Monday-Saturday," did you specifically avoid saying Sunday or was there a reason? I've been putting 7 days a week in my draft but wondering if being available literally every single day might seem unrealistic to them? Also, did you mention anything about being willing to work different shifts or just stick to those specific hours?
Good question about the hours! I said Monday-Saturday because that's honestly what felt realistic for my situation - I had some Sunday family commitments. But if you're truly available 7 days, definitely say that! The key is being honest about YOUR actual availability. As for shifts, I kept it simple and just stated those hours, but you could definitely add something like "available for any shift within these hours" or "flexible with scheduling" if that's true for you. The more specific and honest you can be about your real availability, the better. They're not looking for you to be a robot available 24/7 - they just want to confirm nothing was preventing you from accepting work if it was offered.
I just went through this same exact situation last month! Got the dreaded "able and available" letter and honestly panicked at first thinking I'd done something wrong. But after going through the process, I can tell you it's really not as scary as it seems. What worked for me was writing a very straightforward statement that included: - The specific dates they were questioning (make sure to match exactly what's in their letter) - My daily availability hours during that period - Confirmation I had reliable transportation and no restrictions - A brief mention of my job search activities during those weeks I kept it factual and direct - something like "During May 1-21, 2025, I was available to work Monday through Friday from 8:00 AM to 6:00 PM and weekends from 10:00 AM to 4:00 PM. I have a reliable vehicle and valid driver's license for transportation, had no medical issues preventing work, and was not traveling outside my job search area. During this period I actively sought employment by applying to positions as documented in my work search log." Uploaded it through eServices and got approved in about 6 business days. The waiting is stressful but try not to overthink it - they really just want confirmation that you met the basic eligibility requirements. Your job search log showing you applied to jobs during those weeks is actually perfect supporting evidence!
This thread should be pinned as a warning to others. These unemployment benefit guide scams are everywhere and people need to know the warning signs.
Thank you for sharing this experience! These scams are unfortunately very common right now. As someone who's been through the Washington ESD process, I can confirm that legitimate help never requires upfront payment or sensitive personal information. The fact that they contacted you first via text claiming ESD affiliation is a major red flag. For your 6-week adjudication delay, I'd recommend documenting everything in writing through your SecureAccess Washington account and considering the legitimate calling assistance services others mentioned. Your gut instinct to question this was absolutely right - these scammers specifically target people frustrated with the system's delays.
This is helpful info. I was dreading dealing with the unemployment taxes but it sounds more straightforward than I thought.
Update on my earlier comment - I tried that Claimyr service someone mentioned and actually got through to Washington ESD about my login issues. Was able to download my 1099-G finally. Pretty impressed that it actually worked.
Might have to try that myself. Been putting off calling about my own tax form issue because I can't stand being on hold forever.
Good luck with your new application! The process is pretty straightforward once you get started. Just make sure to file your weekly claims on time once it's approved.
Just want to add that when you file your new claim, they'll also ask about any severance pay or vacation payouts you might have received since your last claim ended. Make sure to have that information ready too, as it could affect your eligibility timing. Also, if you're still working part-time, you might want to calculate roughly what your weekly earnings are so you know what to expect in terms of partial benefits. Washington allows you to earn up to a certain amount before they start reducing your weekly benefit amount.
Lydia Santiago
One more thing to consider - if you haven't already, check whether your case might qualify for free legal assistance. The Unemployment Law Project sometimes takes cases for appeals to the Commissioner, especially if there appears to be a clear legal error in the judge's decision. Worth checking if you qualify for their help.
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Hugh Intensity
•Thank you! I'll look into the Unemployment Law Project. I hadn't heard of them before but free legal help would be amazing right now.
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Zoe Papadopoulos
I successfully won my Commissioner's Review appeal in 2024! Similar situation to yours - I was laid off during company restructuring but employer claimed it was performance-related at the hearing. The OAH judge completely ignored the company's internal layoff documentation I submitted and sided with their verbal claims. What saved me was being extremely specific in my appeal about exactly which evidence the judge failed to consider. I created a side-by-side comparison showing: - What the judge wrote in their decision - The specific documentary evidence that contradicted those findings - The exact exhibit numbers from my hearing submission I also cited RCW 50.20.066 regarding burden of proof for misconduct claims since the judge seemed to shift that burden incorrectly. The Commissioner overturned the decision 6 months later, finding the judge "failed to adequately consider contemporaneous documentary evidence." I got all my benefits restored plus the overpayment waived. Your case sounds very similar - focus on the specific evidence the judge ignored rather than trying to re-argue the whole case. You've got this!
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