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For what it's worth, I've found calling Washington ESD first thing Monday morning around 8:05 AM gives you the best chance of getting through. Still takes persistence though.
Mondays are definitely better than Fridays. But honestly, services like Claimyr are worth it if you need to get through quickly.
Just want to add that if you worked in multiple states, your claim might take longer to process because they have to coordinate between state agencies. Something to keep in mind.
PSA for anyone reading this thread - if you're currently collecting unemployment, log into your Washington ESD account and set up tax withholding NOW. Don't make the same mistake we all did!
Update on my earlier comment about Claimyr - I used them again yesterday to get through to Washington ESD about updating my tax withholding preferences. Super quick process and the agent was really helpful explaining how it works. Worth checking out if you need to make changes to your claim.
I'm dealing with a similar situation and finally got through to ESD using Claimyr last week. The agent was able to set up a payment plan that prevents them from taking my refund as long as I stay current. Worth every penny to avoid losing my entire refund.
That gives me hope! I'm definitely going to try Claimyr tomorrow. Did the agent explain why the overpayment happened in the first place?
Just remember that even if they take your refund, you can still appeal the overpayment itself. The offset and the appeal process are separate things. You have rights even after they've collected the money.
Just circling back to say that having that direct line to Washington ESD through Claimyr really made the difference for me when I had questions about my eligibility. Sometimes you just need to talk to a human to get clarity on your specific situation.
Jibriel Kohn
The most important thing is to keep records of everything - your notice, any calls you make, any payments you send. If this does eventually affect your credit, you'll need documentation to dispute it.
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Salim Nasir
•Great advice. I'll start keeping a file of everything related to this overpayment.
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Edison Estevez
•Yeah, documentation is key with any government issue. Always cover yourself with paperwork.
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Emily Nguyen-Smith
Update: I just got through to Washington ESD using one of those callback services and set up a payment plan. No mention of credit reporting as long as I stick to the payments. Feeling much better now.
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Emily Nguyen-Smith
•Used Claimyr - worked exactly like they said it would. Got connected to an agent who was actually helpful and understanding about my situation.
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James Johnson
•Good to hear a success story. I might give them a try too since I'm still stuck trying to reach someone about my own overpayment.
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