Virginia Unemployment

Can't reach Virginia Unemployment? Claimyr connects you to a live VEC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the VEC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the VEC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Beth Ford

I had this exact same problem when I signed up online! The system doesn't automatically create your PIN, which is super frustrating. Here's what worked for me: Call (866) 832-2363 RIGHT at 8:00 AM when they open - seriously, set an alarm for 7:58 AM and start dialing at 8:00 sharp. I waited about 25 minutes and got through to someone who activated my PIN immediately after verifying my SSN and confirmation number from my registration email. Make sure you have that confirmation email open on your phone because you'll need that number right away. It's ridiculous that we have to call after doing everything online, but once you get your PIN, the weekly filing is actually really straightforward. Don't get discouraged - this is just a one-time hassle and you'll be filing your claims in no time! 🙌

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This is such great advice, Beth! I'm dealing with this same frustrating PIN issue right now. The 7:58 AM alarm strategy is brilliant - I can see how those first few minutes when they open would make a huge difference in wait times. It's really helpful to know the whole process only took about 25 minutes once you got through. I've been putting off calling because I was dreading hours on hold, but this gives me hope that it might not be as bad as I thought. Definitely going to try this approach tomorrow morning with my confirmation email ready to go. Thanks for sharing your experience!

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I'm going through this exact same frustrating situation right now! Just registered online a few days ago and immediately hit this PIN wall when trying to file my first weekly claim. It's absolutely mind-boggling that Virginia's system doesn't automatically generate a PIN during online registration - like, what's the point of having an online system if you still have to call anyway? Reading through everyone's experiences here has been incredibly helpful though. The consensus seems clear: call (866) 832-2363 right at 8:00 AM sharp when they open. I'm going to set my alarm for 7:55 AM tomorrow and have my SSN and confirmation number from my registration email ready to go. It's ridiculous that we have to jump through this extra hoop after doing everything digitally, but at least there's a proven solution. Thanks to everyone who shared their step-by-step experiences - knowing that most people got their PIN activated the same day they called is really encouraging. Will definitely report back on how it goes! 🤞

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You're absolutely right about how backwards their system is! I'm new to this unemployment process and was completely baffled when I hit the same PIN roadblock after doing everything online. It's so reassuring to read everyone's experiences here - makes me feel like I'm not the only one dealing with this mess! The 8:00 AM calling strategy seems to be the golden ticket based on all these success stories. I'm going to follow your lead and set my alarm early tomorrow too. It's frustrating that we have to call after completing everything digitally, but at least we have a clear game plan now. Good luck with your call tomorrow - hopefully we'll both have our PINs activated by the afternoon! 🍀

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To all those having trouble reaching a human at Virginia unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/GK1CFuX4p2k

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This is such a frustrating situation that so many of us are dealing with! I'm also waiting on a deputy review - it's been 4 months for me. I've called multiple times and keep getting the same "be patient" response. It's really hard to be patient when you need these benefits to survive. Has anyone had any luck getting escalated or reaching someone higher up who can actually help move these cases along? It seems like there should be some kind of timeline or accountability for how long these reviews can take.

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I completely understand your frustration, Anita! I'm actually going through something similar - been waiting 3 months for my deputy review. One thing I tried recently was reaching out to my state delegate's office. I heard they sometimes have a constituent services department that can help with state agency issues like delays. I also submitted a formal complaint through the website, though I haven't heard back yet. It's ridiculous that we have to jump through all these hoops just to get what we're entitled to. Have you tried contacting your local representatives? Sometimes political pressure can help move these things along faster than just calling the regular customer service line.

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To all those having trouble reaching a human at unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/GK1CFuX4p2k

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