National List > Hawaii
Nicholas Maxon, COO of Claimyr | last updated: 01/16/2025
Hawaii hosts 5 Social Security Offices across 5 cities and 1 counties. These offices provide phone support, making it crucial to know the fastest ways to get through busy phone lines and reach a live person.
This practical calling guide, based on years of experience with Social Security Office phone systems in Hawaii, helps you:
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We've created a complete list of all the Social Security Office county office locations and details for Hawaii below. If you need to locate or visit an office, use this list to quickly locate your county nearest office. You'll find helpful office information including directions, parking details, transportation options, local cafes, printing and copying services nearby and more.
| City Name | Phone Number | Offices | City Name | Phone Number | Offices |
|---|---|---|---|---|---|
| Hilo | (800)-772-1213 | (1) | Honolulu | (800)-772-1213 | (1) |
| Kapolei | (800)-772-1213 | (1) | Lihue | (800)-772-1213 | (1) |
| Wailuku | (800)-772-1213 | (1) |
| County Name | Phone Number | Offices | County Name | Phone Number | Offices |
|---|---|---|---|---|---|
| Hawaii County | (800)-772-1213 | (1) | Honolulu County | (800)-772-1213 | (2) |
| Kauai County | (800)-772-1213 | (1) | Maui County | (800)-772-1213 | (1) |
Downtown / Honolulu Social Security Office
Phone Number: (800)-772-1213
Address: Rm 1-114 Fed Bldg, 300 Ala Moana Blvd Honolulu HI 96850
Office Hours
| Days | Hours |
|---|---|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
This Social Security office is located in downtown Honolulu, in the heart of the city's business and government district. Locals often refer to this area as the 'Financial District' or simply 'Downtown.'
Building details: The office is situated in Room 1-114 of the Federal Building, a prominent government complex. The building is easily identifiable by its modernist architecture and large 'Federal Building' signage.
Transit: The area is well-served by public transportation. TheBus, Honolulu's public bus system, has multiple stops nearby, including on Ala Moana Boulevard.
Parking: Limited metered street parking is available in the surrounding blocks. For more convenient options, there are several parking garages nearby, including Ali'i Place Parking (1099 Alakea St) and Chinatown Municipal Parking, both within a 5-10 minute walk. Expect to pay around $2-$3 per hour.
Safety: Downtown Honolulu is generally safe during business hours, with a high volume of pedestrian traffic. However, as with any urban area, be aware of your surroundings, especially if visiting early in the morning or late in the afternoon.
Arrival: Plan to arrive at least 30 minutes before your appointment time to allow for security screening at the Federal Building entrance. Bring a valid photo ID and any required documents.
Surroundings: There are numerous cafes and restaurants in the area. For quick bites, try the Hukilau Honolulu or Little Village Noodle House, both within walking distance. The nearest FedEx Office is located about 0.7 miles away at 1111 Bishop St, while the closest UPS Store is approximately 1 mile away at 1088 Bishop St #106.
Accessibility: The Federal Building is equipped with ramps and elevators, making it accessible for individuals with mobility challenges. If you require additional assistance, it's advisable to contact the office in advance.
Phone Number: (800)-772-1213
Address: Suite 710, 111 E Puainako ST Hilo HI 96720
Office Hours
| Days | Hours |
|---|---|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
This Social Security office is located in Hilo, the largest city on the Big Island of Hawaii. Locals would describe this area as part of the commercial district of Hilo.
Building details: The office is located on the 7th floor (Suite 710) of a multi-story building. Look for signs directing you to the Social Security office.
Transit: Hele-On Bus provides public transportation in Hilo. The nearest bus stop is likely on Puainako Street, but check the current bus routes for the most up-to-date information.
Parking: There is typically parking available in the building's lot or nearby. Some may be free, while others might be metered or paid parking. It's best to arrive early to secure a spot.
Safety: Hilo is generally considered a safe area, especially during business hours. However, as with any urban area, be aware of your surroundings.
Arrival: Plan to arrive at least 15-20 minutes before your appointment to allow time for parking, finding the correct suite, and any security procedures.
Surroundings: The office is located in a commercial area. There are likely to be restaurants and cafes nearby for your convenience. The nearest UPS Store is approximately 1 mile northwest on Kilauea Avenue. FedEx services are available at the Longs Drugs store about 0.5 miles east on Puainako Street.
Accessibility: As a federal building, it should be ADA compliant with elevator access to the 7th floor. However, if you have specific accessibility needs, it's best to call ahead to confirm accommodations.
Kapolei Social Security Office
Phone Number: (800)-772-1213
Address: 970 Manawai Street Kapolei HI 96707
Office Hours
| Days | Hours |
|---|---|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
This Social Security office is located in Kapolei, a planned community often referred to as Oahu's "Second City". Locals describe it as a modern, family-friendly area with a mix of residential and commercial developments.
Building details: The office is situated in a single-story, light-colored building with clear Social Security Administration signage. Transit: TheBus routes 40, 41, 42, and C stop nearby at the Kapolei Transit Center, about a 5-minute walk from the office. Parking: Free parking is available in the office's dedicated lot. Additional free parking can be found at nearby shopping centers if the lot is full. Safety: Kapolei is generally considered a safe area, with regular foot traffic during business hours. Arrival: Plan to arrive at least 15-20 minutes before your appointment to allow time for security screening and check-in procedures. Surroundings: Several dining options are available within walking distance, including Zippy's and Burger King. The nearest UPS Store is located about 0.5 miles northeast in the Kapolei Commons shopping center. FedEx Office services can be found at the Safeway store, approximately 0.7 miles east on Kapolei Parkway. Accessibility: The office is wheelchair accessible with designated parking spaces and automatic doors.
Wailuku Social Security Office
Phone Number: (800)-772-1213
Address: Suite 125, 2200 Main Street Wailuku HI 96793
Office Hours
| Days | Hours |
|---|---|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
This Social Security office is located in Wailuku, the county seat of Maui. Locals would describe this area as part of the central business district of Wailuku.
Building details: The office is located in Suite 125, likely on the ground floor of a multi-story building at 2200 Main Street. Look for signage indicating the Social Security Administration.
Transit: Maui Bus operates in the area. The nearest bus stop is likely within walking distance on Main Street.
Parking: Street parking is available along Main Street and surrounding areas. There may also be public parking lots nearby. Be sure to check for any parking restrictions or time limits.
Safety: Wailuku is generally considered a safe area, especially during business hours when the streets are busy with locals and tourists.
Arrival: Plan to arrive at least 15-20 minutes before your appointment to allow time for parking and security screening.
Surroundings: There are various local businesses, restaurants, and cafes in the vicinity. The nearest copy and print service is likely to be Maui Printing Company, located about 0.3 miles east on Main Street.
Accessibility: As a government building, it should have wheelchair accessibility, but it's advisable to call ahead to confirm specific accommodations if needed.
Phone Number: (800)-772-1213
Address: Suite 105, 4334 Rice Street Lihue HI 96766
Office Hours
| Days | Hours |
|---|---|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
This Social Security office is located in Lihue, the county seat of Kauai. Locals would describe this area as part of the main commercial district of Lihue.
Building details: The office is located in Suite 105, likely on the ground floor of a multi-story building. Look for signage indicating the Social Security Administration.
Transit: The Kauai Bus has routes that serve Lihue. Check for stops near Rice Street.
Parking: There is likely parking available near the building, possibly including street parking and nearby lots. Be prepared for potential parking fees.
Safety: Lihue is generally considered a safe area, especially during business hours.
Arrival: Plan to arrive at least 15-20 minutes before your appointment to allow time for security screening and check-in procedures.
Surroundings: Rice Street is a main thoroughfare in Lihue, so you'll find various shops and restaurants nearby. The nearest FedEx Office is located about 1.5 miles away at 4303 Nawiliwili Rd.
Accessibility: As a government building, it should have basic accessibility features like wheelchair ramps and accessible entrances. However, it's advisable to call ahead if you have specific accessibility needs.
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