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Spouse got Social Security retirement benefits but no spousal 'bump-up' - my application still pending after 3 months

I'm frustrated and confused about my Social Security situation. My wife and I both filed for retirement benefits online in December, requesting payments to start in April 2025. Her application was processed quickly and she just received her award letter last week, but mine is still showing as 'processing' in the system. Here's where it gets weird - her benefit amount only shows her own retirement benefit (about $1,750/month) with no mention of the spousal supplement she should get since I'm the higher earner (my benefit will be around $3,200/month based on the calculator). We discovered our applications were sent to different processing centers - hers went to the Baltimore office while mine was routed to Phoenix. I'm guessing they processed her claim without seeing mine was pending? When she tried to file for the spousal benefit online today, the system gave her an error message saying "SSA is unable to process this request at this time." Does she need to file a separate application for the spousal portion after my benefit is finally approved? Or should her benefit automatically increase once my application goes through? I'm worried we'll have to start this whole process over again and possibly lose backdated benefits. Has anyone dealt with this situation before?

Yes, this happens more often than you'd think! When you and your spouse apply around the same time but the applications go to different offices, they don't always coordinate properly. Your wife will NOT need to submit another application - once your application is approved, the system should automatically recalculate her benefit to include the spousal portion. The error message she got when trying to apply for spousal benefits was actually correct - she can't apply for those separately in your situation because she's already receiving her retirement benefit. However, I'd recommend calling SSA to check on the status of your application since it's been 3 months. They might be missing some information or documentation that's causing the delay. You can also ask them to make a note that your wife should be eligible for the spousal supplement once your claim is processed.

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Thanks for explaining this! That makes me feel better that she won't need to file again. Do you know if the spousal supplement will be retroactive to when her benefits started in April, or only from when my application finally gets approved?

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The same thing happened with me and my husband in 2023. His benefit was approved first, then mine 6 weeks later. Once mine went through (I was the higher earner), they automatically adjusted his payment to include the spousal portion. The increase showed up two months after my benefit was approved, but they did include back pay for the months they'd underpaid him. BUT - and this is important - you should definitely call to check on your application. 3 months is longer than normal unless there's something unusual about your work history or if they're missing wage information. My husband's took longer because he had some foreign employment they had to verify.

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This is right - my wife got backpay when they finally figured out the spousal supplement. But i waited 5 months!!! for my application to go through and turns out they were missing my military service records that I thought I uploaded with the application. definitely call to check status

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Calling SSA is your best bet to resolve this quickly. But as others have said, your wife won't need to submit another application. The system will automatically calculate her spousal benefit once your application is approved, and she'll receive any retroactive amount she's entitled to. It's important to understand how the spousal benefit works though - she'll receive either her own benefit or up to 50% of your full retirement age benefit, whichever is higher. Based on the numbers you shared, her own benefit ($1,750) is already more than 50% of your benefit ($3,200 ÷ 2 = $1,600), so she might not get any additional spousal supplement unless I'm missing something in your specific situation. Regardless, calling to check on your application status is definitely the right move after 3 months.

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Oh wow, I think I might have misunderstood how spousal benefits work then! I thought she would get her benefit PLUS some additional amount to bring her up to 50% of mine. If her benefit is already higher than 50% of mine, does that mean she won't get any spousal benefit at all?

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GOOD LUCK getting anyone on the phone at SSA these days!! Tried calling about my disability review for TWO WEEKS - either endless busy signals or disconnected after 30+ minutes on hold. Their phone system is completely broken and they know it. The local offices aren't taking walk-ins for this kind of thing anymore either - you need an appointment which takes WEEKS to get. The whole system is designed to make you give up.

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Not sure this helps but my aunt had a similar issue and she said the way retirment and sposal benefits work is that you don't get BOTH. So if your wifes own retirment is more than what shed get as a spousal benefit (which is 50% of yours) then she just gets her own. The system will choose the higher ammount automaticlly. But they should have explained that better! That error message about "unable to process" is probably showing up because she already has her own retirement claim approved.

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That's helpful! I feel kinda silly now for misunderstanding how it works. Still wish they explained it better when we applied. Thanks for clarifying!

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To answer your question about retroactivity - yes, once your benefit is approved, if your wife is entitled to any additional spousal amount (though based on what others pointed out, she might not be if her benefit is already higher than 50% of yours), it would be paid retroactively to the month you both began receiving benefits. But you really should follow up on why your application is taking so long. Three months is definitely on the longer side for a retirement application unless there are complicating factors. Sometimes applications get stuck in the system, and a simple call can get things moving again.

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I'll definitely call to check on my application status. Based on what everyone is saying, I think I misunderstood how spousal benefits work - I thought she'd get her own PLUS something extra, but it sounds like she just gets the higher of her own benefit or 50% of mine. Since hers is already higher than 50% of mine, I guess there won't be any supplement. Learning something new every day!

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Looking back at your numbers more carefully - if your benefit will be $3,200 and half of that is $1,600, but your wife's own benefit is $1,750, then she won't receive any additional spousal benefit because her own retirement benefit is already higher than what she'd get as a spouse. The error message makes perfect sense now - the system won't let her apply for spousal benefits because it can already see she's getting more on her own record than she would get as your spouse. Still worth calling about your delayed application though!

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Yep this is right! my wife had the same disappointment when she realized she wouldnt get both. the SSA person told us you get the bigger of the two not both added together.

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Regarding calling SSA - if you're having trouble getting through on their 800 number, try calling your local office directly. The number should be on the SSA website when you search for office locations. Sometimes it's easier to get through to a local office, and they can check on your application status just as well as the national call center. Also, if your application has been pending for over 3 months, you can contact your Congressional representative's office. They have liaisons specifically for helping constituents with federal benefits issues, and they can often get information more quickly than you can on your own.

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