Social Security survivor benefits letter mentions 'representative payee' - what does this mean for my February payment?
I just applied for my Social Security survivor benefits after my husband passed away last year. My start date is set for January 25th with my first check supposed to arrive in February. Today I received a letter from SSA that mentions something about a 'representative payee' which completely confused me. I've never heard this term before and I'm worried this might delay my benefits or create some kind of problem. The letter doesn't clearly explain what this means or if I need to do something about it. Has anyone dealt with this representative payee thing before? Does this mean someone else will be receiving my benefits? I'm 62 and perfectly capable of managing my own money, so I don't understand why this would be necessary. I'm getting anxious since I'm really counting on that February payment.
22 comments
Esmeralda Gómez
the SSA sometimes sends those letters by mistake. happened to me last year when i got my retirement. call them asap to clear it up or they might hold your money
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Yuki Tanaka
•Oh no, that's what I was afraid of! I've been trying to call for two days but can't get through. Do you know if I need to go to the office in person to fix this?
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Klaus Schmidt
A representative payee is someone who manages Social Security benefits for a person who is unable to manage their own funds. The SSA sometimes determines this is needed for people with certain medical conditions, cognitive impairments, or sometimes very advanced age. If you're 62 and have no such issues, this is likely an error in their system. You should contact SSA immediately to clarify that you don't need a representative payee. This could delay your benefit payments until resolved, as they would need to appoint someone (usually a family member) to manage the funds if the determination stands.
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Yuki Tanaka
•Thank you for explaining this! I definitely don't need someone to manage my money. I've been trying to call SSA for days with no luck. Should I just show up at my local office? I'm worried my February payment won't come on time now.
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Aisha Patel
This happened to my mom (79) last year!!! She got so upset thinking someone was going to take control of her money. Turned out to be a computer glitch when they processed her COLA increase. Took almost 3 weeks to fix and delayed her payment. So frustrating!!
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Yuki Tanaka
•3 weeks?! I can't wait that long, I have bills due when that first payment is supposed to arrive. Did your mom have to go to the office or did she fix it by phone?
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Aisha Patel
•She tried calling for DAYS but couldn't get through. My brother finally took her to the local office and they waited 3 hours but got it fixed that day. The lady said they're getting a lot of these errors lately.
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LilMama23
A couple important things to know about representative payees: 1. The SSA must have evidence that you're incapable of managing your benefits before they can assign a rep payee. For someone your age (62) without documented cognitive issues, this would be unusual. 2. You have the right to appeal this determination if SSA has decided you need a rep payee. 3. If this was sent in error (which happens more often than you'd think), you need to contact SSA immediately to clarify. Check the letter carefully - does it say they've determined you need a payee, or is it just informational material about the rep payee program? Sometimes they include general information about various programs in the same envelope as your benefit approval.
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Yuki Tanaka
•I just re-read it and it's definitely saying I've been determined to need a payee. It asks me to have a family member call them to set up an interview! I'm completely independent and handle all my finances. This has to be a mistake but I'm really worried now.
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Dmitri Volkov
After struggling to reach SSA by phone for 3 days trying to fix an issue with my husband's disability payment, I found this service called Claimyr that got me through to an agent in 20 minutes instead of waiting for hours. They basically call SSA for you and connect you when they reach an agent. Saved me from having to take a day off work to go to the office. You can see how it works at https://youtu.be/Z-BRbJw3puU and their website is claimyr.com if you want to check it out. Definitely worth it for urgent issues like yours where you need to talk to a real person at SSA.
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Yuki Tanaka
•Thank you! I'll check this out right now. I'm desperate to talk to someone and fix this before they mess up my payments.
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Gabrielle Dubois
•does that really work? I've been trying to get through about my medicare premium for weeks!!!
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Dmitri Volkov
•Yes, it actually worked for me twice now. Way better than sitting on hold for hours or getting disconnected. The second time I called about my husband's back pay and got through in about 15 minutes.
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Tyrone Johnson
NOBODY at SSA knows what they're doing anymore!!! I had a similar thing happen with my widower benefits last year. Some clerk probably checked the wrong box on your application. They also messed up my benefit amount and I had to fight for 4 months to get it fixed. The whole system is broken and they don't care about us seniors at all!!!!
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Yuki Tanaka
•4 months?! That's terrifying. I can't wait that long. Did you eventually get backpay for the months they got it wrong?
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Tyrone Johnson
•Yes I did get backpay BUT they didn't include interest or anything to make up for all the late fees I had to pay on bills while waiting. And they kept telling me different things every time I called. One person would say it's fixed then the next would say there was no record of the correction. DOCUMENT EVERYTHING.
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Klaus Schmidt
Just to add some important information: When you do get through to SSA about this representative payee determination, ask them specifically: 1. Why was this determination made? 2. Request a formal reconsideration of the decision 3. Ask if a medical certification from your doctor can help resolve this faster In most cases for survivor benefit recipients who are competent, these determinations are errors. But it's crucial to address it immediately, as benefits won't be paid until either the determination is reversed or a rep payee is assigned and completes the interview process.
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Yuki Tanaka
•Thank you for these specific questions! I'll definitely ask these exact things when I get through to them. I'm going to try that phone service another commenter mentioned and if that doesn't work, I'll go to the office tomorrow morning. I'll update once I get this resolved in case it helps anyone else.
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Esmeralda Gómez
my neighbor got survivor benefits last year and they sent her to some doctor for an evaluation bcuz of the rep payee thing. she had to prove she could manage money. shes like 75 tho so different from u
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Yuki Tanaka
•That's concerning. I hope they don't make me go through all that. I've managed our household finances for 40 years! This whole thing is so stressful.
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Gabrielle Dubois
I think those letters go out automatically sometimes!! My sister got one when she turned 65 and she just ignored it and her benefits started normal. But maybe thats not the same thing?? Good luck!
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LilMama23
•This is actually dangerous advice. Never ignore official correspondence from SSA, especially something as significant as a representative payee determination. Ignoring it could result in severely delayed benefits or even a suspension of benefits until the issue is resolved. Always contact SSA directly about any notices you receive.
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