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Social Security spousal benefits stuck in processing for 2 months - no backpay received

I'm at my wit's end trying to navigate my father's spousal benefit application. He applied for spousal benefits about 9 weeks ago based on my stepmom's work record. The SSA agent assured us his back payments would arrive within 14 days. It's been over 2 months and NOTHING has shown up in his bank account! The MySSA portal shows his application is only at 'step 2 of processing' and hasn't moved in weeks. We've called the local office at least 7 times but keep getting voicemail, and nobody returns our calls. Dad is 72 and really counting on this money for his medication expenses. Is this ridiculous delay normal for spousal benefits? The local office is still appointment-only so we can't just walk in. What should we do next? I'm starting to worry something went wrong with his application.

Yep thats normal! My dad waited almost 3 months for his spousal benefits to start. SSA is super backed up right now. Just keep waiting they'll get to it eventually

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3 months?! That's insane. Did they at least give your dad all his backpay in one lump sum when it finally came through?

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This is unfortunately becoming more common with SSA processing times. For spousal benefits, what's concerning is that you should be further along than step 2 after 9 weeks. A few things to try:1. Request a formal status update through the SSA website (not just checking the portal)2. Contact your Congressional representative's constituent services3. Ask for a callback appointment with the officeSpousal benefits usually don't take this long unless there's a complication with the application. Is your father already receiving his own retirement benefits? Sometimes that creates coordination issues. Also, make sure all requested documents were received - sometimes applications stall because SSA is waiting for something they never told you they needed.

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Thank you for these suggestions! He is receiving his own retirement already (about $970/month) but was eligible for the higher spousal amount since my stepmom was a high earner. I'll try requesting a formal status update and look into contacting our Representative's office too. Never thought of that option!

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LilMama23

OMG the EXACT same thing happened to me!!!! Applied for spousal benefits in January and didn't get ANYTHING until April!!! The SSA is a NIGHTMARE to deal with right now!!! And good luck trying to talk to an actual HUMAN BEING on the phone - I spent HOURS listening to that awful hold music only to get disconnected EVERY SINGLE TIME!!! 😡😡😡

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In my experience a lot of this depends on which field office handles your claim. Some are reasonably efficient, others are TERRIBLE. My wife and I applied for benefits on the same day but through different offices based on our addresses (we were in transition between homes). Her application was processed in 3 weeks, mine took 11 weeks! Same exact situation otherwise.

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I was in a similar situation trying to reach SSA about my disabled daughter's benefits. After weeks of failed call attempts, I discovered a service called Claimyr that got me through to an agent in under 15 minutes. It basically navigates the SSA phone system for you and calls you back when it reaches an agent. Saved me so much frustration! You can see how it works at https://youtu.be/Z-BRbJw3puU and sign up at claimyr.com. Speaking to a live agent made all the difference in resolving our stalled application.

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I've never heard of this service before. Do they actually work? I'm desperate enough to try anything at this point if it means getting a real person on the phone.

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Yes, it really worked for me. I was skeptical too but after being disconnected 5 times trying to reach someone at SSA, I was willing to try anything. Got through to an agent who was able to see there was a flag on our account that was causing the delay.

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somtimes backpay comes separate from monthly payments! dad might get reguler payment first an backpay later. thats how mine worked. you should check if he got appruved for monthly payments first

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Hmm, he hasn't received any payments at all yet - no regular payment or backpay. The portal just shows it's still processing. That's why I'm so confused!

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I had this happen and turned out they had the wrong bank account information. Double-check all the payment details in the MySSA portal. If that's correct, you might need to check if there are any outstanding verification requests they sent. Sometimes they mail letters asking for more info and the application just sits there until you respond.

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When dealing with delayed spousal benefits, it's important to understand that the processing time can vary significantly based on several factors. In your father's case, since he's already receiving his own retirement benefits, this becomes a

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This is really helpful context, thank you! I didn't realize the dual entitlement would make it more complicated. We'll definitely try calling right at 7am - that's a good tip. And I'll double check if there's any indication of missing documents on his account.

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my cousin waited 4 months for her widows benefits lol. ss is just slow

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Based on your responses, it sounds like your father's application may be facing a coordination issue between his own benefits and the spousal benefits. Since he's 72, also verify if they're calculating any delayed retirement credits correctly. One strategy that often works is to request what's called a \

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Thank you! I had no idea about the \

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My dad went through EXACTLY THIS last year!!! After two months of getting nowhere, we finally contacted our Congressman's office. Miraculously, the benefits were processed within 10 days after that. Their office has liaisons specifically for dealing with federal agencies like SSA. Don't wait any longer - political office constituent services are literally there for these situations!

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LilMama23

I dont mean to hijack but im having a SIMILAR issue with my disabilitie benefits!!! Applied in january and the website has said \

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Disability claims (SSDI/SSI) unfortunately take much longer than retirement or spousal benefits - typically 3-5 months for initial decisions, and that's if everything goes smoothly. But you should still be able to get status updates. Try the advice about calling right at opening time, and specifically ask if your claim is in \

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One update to add - if your father filed for spousal benefits on your stepmother's record, make sure that she was actually entitled to benefits herself when he applied. This is a common issue that delays spousal applications. If she hadn't yet filed for her own benefits when he applied for spousal, his application might be held pending her application completion.

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That's a good point to check! My stepmom has been collecting her retirement for about 3 years now, so I think we're okay on that front. It seems like it might be the dual entitlement review that's causing the holdup based on what others have said.

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