Social Security Ticket to Work canceled after transitioning from SSI to retirement benefits - will I lose all benefits?
I just received this confusing letter from Social Security saying my Ticket to Work program has been canceled, listing 3 different potential reasons. I'm completely confused because I haven't been working at all due to my disability. I'm 65 years old and was on SSI until I turned 62, then my benefits automatically switched to regular Social Security retirement benefits. I'm really worried - does this cancellation mean I'll stop receiving my monthly payments? Social Security is literally my only income and I can't survive without it. I don't understand why they'd cancel something I wasn't even using in the first place. Has anyone dealt with something similar? Will this affect my regular retirement benefits?
19 comments
Fiona Gallagher
dont worry about it. the ticket to work is just a voluntary program that helps disabled people go back to work if they want to. if ur not using it anyway it doesnt matter if its canceled
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Xan Dae
•Oh thank goodness! I was so worried they were going to cut off my only source of income. So my regular SS retirement payments will continue as normal?
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Thais Soares
Those letters can be scary! I got one last year and panicked too. Ticket to Work is separate from your actual benefits.
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Xan Dae
•That's such a relief to hear. It seems like they could have explained that better in the letter instead of making it so confusing!
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Nalani Liu
This is a common source of confusion. The Ticket to Work program is specifically for SSI and SSDI recipients who want employment support while maintaining their benefits. When you transitioned from SSI to retirement benefits at 62, you automatically became ineligible for the Ticket to Work program, as it only applies to disability-based benefits (SSI/SSDI). Your retirement benefits will continue without interruption. The letter is simply informing you that you no longer have access to the Ticket to Work employment support services, but this has absolutely no impact on your monthly retirement benefits. The three reasons likely mentioned in your letter are the standard explanations for Ticket termination: 1) transition to retirement benefits, 2) reaching full retirement age, or 3) no longer meeting medical disability requirements - but only the first one applies to your situation.
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Xan Dae
•Thank you so much for explaining this so clearly! Yes, those were exactly the three reasons listed. I've been worried sick thinking they might cut off my only income. This makes perfect sense now - when I switched from SSI to retirement, I was no longer in the disability program. What a relief!
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Axel Bourke
The SAME EXACT THING happened to me last year!!!! The SSA is TERRIBLE at explaining these things!!! I called them SEVEN TIMES before I got someone who could actually tell me what was going on. They send these scary letters with no proper explanation and expect us to just figure it out. I was convinced I was losing all my money too!!!
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Xan Dae
•It's so frustrating! They really should make these letters clearer. I'm on a fixed income and nearly had a heart attack thinking I'd have to find some way to survive with no money coming in.
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Aidan Percy
Let me add some additional context to help you understand what happened. When you were receiving SSI (Supplemental Security Income), you were automatically enrolled in the Ticket to Work program, which is designed to help disability beneficiaries return to work if they're able. At age 62, you began receiving retirement benefits instead of SSI. Since Ticket to Work only applies to disability beneficiaries (SSI or SSDI), the program was automatically canceled for you. This is purely administrative and has absolutely no effect on your retirement benefits. Your monthly Social Security retirement payments will continue unchanged. This notice is simply informing you that you're no longer eligible for the employment support services offered through Ticket to Work, which you weren't using anyway. To verify everything is still in order with your retirement benefits, you can check your MySocialSecurity account online or call SSA directly.
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Fiona Gallagher
•exactly this!! nothing to worry about at all
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Fernanda Marquez
If you're really concerned, you should try calling SSA directly to confirm. Good luck getting through though - I tried calling last week and was on hold for 2 hours before getting disconnected. Tried again the next day and never got through at all. Their phone system is completely broken.
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Norman Fraser
•Try using Claimyr - it's a service that calls SSA for you and then connects you once they reach an agent. Saved me hours of hold time when I had a similar issue with my retirement benefits. Their website is claimyr.com and you can see how it works in this video: https://youtu.be/Z-BRbJw3puU Worth checking out if you really need to speak to someone at SSA. I was skeptical at first but it actually worked great when I needed to sort out an underpayment issue.
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Xan Dae
•Thank you for the suggestion! I think based on the helpful responses here I don't need to call right now, but I'll definitely keep that service in mind if I have issues in the future. Those hold times sound awful!
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Thais Soares
When I switched from disability to retirement my sister-in-law told me I'd lose all benefits too! But that was totally wrong. Ticket to Work is just an employment program not your actual money.
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Xan Dae
•It seems like a lot of people get confused about this! I wish they'd make these distinctions clearer in their communications.
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Norman Fraser
I'm going through something similar but I'm on SSDI not retirement. I got a letter about my ticket being assigned to some employment network I never heard of. I'm trying to figure out if someone is using my information fraudulently. Has anyone dealt with tickets being assigned without their knowledge? Should I be worried about fraud?
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Nalani Liu
•That's a different situation that does warrant follow-up. You should contact the Ticket to Work helpline at 1-866-968-7842 to report this. Someone may have inappropriately assigned your ticket without your consent, which shouldn't happen.
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Aidan Percy
To give you complete peace of mind: Your Social Security retirement benefits are secure and will continue as normal. The Ticket to Work program cancellation only affects support services for returning to work, which wouldn't apply to you as a retiree anyway. For future reference, when you receive any notice from SSA that you don't understand, you can: 1. Log into your MySocialSecurity account to verify your benefit status 2. Call your local SSA office (often less wait time than the national number) 3. Schedule an appointment through the SSA website for complex issues But in this specific case, your benefits are fine and there's no action needed on your part.
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Xan Dae
•Thank you so much for these helpful suggestions! I feel much better now understanding that this was just an administrative notice and not something that affects my actual benefits. I'll definitely keep these tips in mind for the future.
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