SSI redetermination phone review for my brother - what questions will Social Security ask me as his payee?
I've been my brother's legal guardian and representative payee for his SSI benefits for about 2 years now. SSA just scheduled a phone redetermination review for next month, and I'm honestly pretty anxious about it. I don't think we've had one since I became his payee, so I have NO idea what to expect. What kinds of questions will they ask? Do I need to gather specific documents beforehand? Will they be checking how I've spent his SSI money? My brother has intellectual disabilities and lives with me, if that matters for what they might ask. Anyone been through one of these redetermination reviews recently?
20 comments


Aaron Lee
I've been through several redetermination interviews as my son's representative payee. They'll mainly ask about your brother's living situation, income, resources, and how his SSI funds are being used. Have ready: - Bank statements for his accounts - Rent receipts if he contributes to household expenses - Documentation of any other income he receives - Medical expense receipts if significant - Information about any assets he owns (car, property, etc.) Since he lives with you, they'll ask about household expenses and how they're shared. They'll verify his living arrangement hasn't changed and confirm he still needs a representative payee. They might also ask about any work activity, even volunteer work.
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Alexis Robinson
•Thank you! This helps so much. I just checked and I do have most of his bank statements but I'm missing the last 2 months. Should I request those ASAP? And do they need to see my bank statements too, or just his? Also, do they usually ask why he doesn't work at all? (He really isn't capable of working even part-time due to his condition.
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Chloe Mitchell
they dont ask much just basic stuff. i had one last yr for my daughter. make sure u know how much rent utilities food costs are. they want to know how the money is spent. its no big deal really
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Alexis Robinson
•Thanks! That's a relief. Do you remember about how long the call took? I'm trying to plan my day around it.
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Michael Adams
Get your documents organized NOW - don't wait! I help manage my niece's SSI and they went through everything with a fine-tooth comb during our redetermination. Have ALL bank statements (12 months is safe), receipts for major purchases, and a clear breakdown of how you allocate his SSI funds for food, shelter, personal items, etc. They specifically asked us about: - Every deposit in her account (even small birthday gifts!) - Any resources/assets over $2,000 - Whether she receives food or shelter from anyone else - How we document his expenses (they love seeing a simple spreadsheet) - Any changes in living arrangement Be ready to explain EXACTLY how you split household expenses. They may ask very detailed questions about this since he lives with you.
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Natalie Wang
•OMG they ask about birthday gifts too?? That's ridiculous! My brother gets a check from our aunt every Christmas for $50. Do I seriously need to report that??? The government needs to stop harassing disabled people over every penny!
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Noah Torres
Been a rep payee for my brother for 9 years. These redeterminations are STRESSFUL the first time but honestly get easier. One thing nobody mentioned - if your brother has had ANY medical procedures or hospitalizations since becoming eligible, have those dates handy. They sometimes ask about medical status even though that's technically for continuing disability reviews, not redeterminations. Also, they'll definitely ask if he has resources over $2,000. This includes checking/savings, cash on hand, vehicles, life insurance with cash value, etc. If he ever gets close to that limit, they'll want to know how you manage it. Don't stress too much though - as long as you're using his benefits appropriately and can explain how, it's usually pretty straightforward.
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Alexis Robinson
•Thank you! He hasn't been hospitalized, but he does see a specialist every 6 months. I'll make sure I have those dates. Is it a problem if his bank account sometimes goes over $2,000 briefly when I deposit his check before paying his expenses? It usually drops back down within a day or two.
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Samantha Hall
My husband just did our son's redetermination last month. They called exactly on time and it took about 25 minutes. They just confirmed his address hadn't changed and asked the same questions that were on the original application basically. Oh and they put us on hold like 4 times lol. So don't worry if that happens.
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Michael Adams
To answer your question about the account going over $2,000 briefly - YES, that could potentially be a problem. Even if it's only for a day or two before bills are paid, if they check his resources on that specific day and see over $2,000, it can trigger an overpayment issue. Many representative payees set up two accounts - one where the SSI is deposited and immediately transferred to a spending account, keeping the main account under $2,000 at all times. Or consider paying some bills right before the deposit hits.
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Alexis Robinson
•I had no idea this could be an issue! Thank you so much for explaining. I'll start transferring money out right away when the deposit hits. Is there any grace period at all, or is it literally the moment it goes over $2,000?
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Ryan Young
I've been trying to reach SSA about my own redetermination for WEEKS and keep getting disconnected or waiting on hold forever!! Super frustrating trying to get anyone on the phone these days. Good luck with your interview, hopefully they actually call when they say they will!
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Noah Torres
•You should check out claimyr.com - I used their service last month when I needed to talk to someone at SSA about a payment issue. They hold your place in line and call you when an agent is available. Saved me hours of waiting on hold. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Completely worth it when you're dealing with something important and can't spend all day on hold.
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Chloe Mitchell
mine took like 45 min with my daughter. they just wanted to no where she lived and if she got any other money and stuff. they might ask about his disability too but don't worry to much
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Aaron Lee
Regarding your question about bank statements - yes, you should request the missing statements right away. Generally, they only need to see your brother's accounts, not yours, UNLESS you have a joint account. If you have a joint account where his SSI goes, they'll want to see that statement but won't be concerned with your personal separate accounts. As for explaining why he doesn't work - they may ask about this, but it's perfectly acceptable to explain his limitations. Just be honest about his condition. They're mainly checking that his situation hasn't changed significantly from when he was approved for benefits.
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Alexis Robinson
•Thank you for clarifying! I've kept his funds completely separate in his own account, so that's good to know they won't need to see my personal accounts. I'll call the bank tomorrow about getting those missing statements.
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Natalie Wang
I had a TERRIBLE experience with my last redetermination! The SSA worker was rude and kept implying I was misusing my daughter's funds because I couldn't find a receipt from 8 months ago for a medical expense. They threatened to report me for misuse of funds over a $43 doctor's office copay! RIDICULOUS! Make sure you document EVERYTHING and keep EVERY receipt because they treat us like criminals! The whole system is designed to catch disabled people in gotcha moments so they can cut benefits. Sorry, but I'm still angry about how we were treated.
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Michael Adams
•I'm sorry you had that experience, but I don't think that's typical. I've been through 4 redeterminations and while they're thorough, I've never been treated disrespectfully. Most SSA workers understand they're dealing with vulnerable populations. It's important to be prepared, but I don't think the OP should expect to be treated like a criminal.
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Sophia Clark
hey my sons redetermination was last week! they asked bout his bank account, if he got food stamps, if he had a job, and bout his medications. super easy took like 20min
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Ravi Malhotra
I've been a representative payee for my disabled son for 5 years and have been through several redeterminations. Here's what helped me prepare: Create a simple one-page summary showing: - Monthly SSI amount received - How it's allocated (rent, food, personal care, medical, etc.) - His living situation and any changes - List of his accounts and current balances They typically ask about work activity, other income sources, living arrangements, and resource limits. Since your brother has intellectual disabilities, they'll likely ask if his condition has changed and confirm he still needs a payee. The key is being organized and honest. They're not trying to trick you - they just need to verify eligibility continues. Most interviews are straightforward if you can show the funds are being used appropriately for his needs. Don't let the horror stories scare you too much. While it's good to be prepared, most redeterminations go smoothly when you have your documentation ready.
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