Medicare premium refund issue after starting Social Security benefits - paid double for 2 months
Just discovered I've been double-charged for Medicare premiums and need some guidance. I enrolled in Medicare starting August 2025 and paid 4 months in advance (Aug-Nov) directly via credit card. Then I decided to start collecting my Social Security benefits beginning October 2025. Here's the problem: for October and November, my Medicare premiums were ALSO deducted from my first two Social Security checks. So I essentially paid twice for those two months! I posted in a Medicare forum and someone said I should automatically get refunded through the same payment method I originally used (my credit card), but it would take some time. It's been nearly 2 months now and I haven't seen any refund hit my credit card. Should I just keep waiting? Call someone? Is there a specific form I need to file for this type of refund? Feeling frustrated about paying $724 twice for those two months. Thanks for any advice!
22 comments
Mateo Silva
You're right to be concerned about this. The SSA should automatically process a refund when they detect double payments like this, but sometimes the system doesn't catch it. I'd recommend calling the SSA directly about this issue. Make sure to have your Medicare premium payment records and your Social Security benefit statements ready when you call. The standard timeframe for these refunds is 6-8 weeks, but it can sometimes take longer, especially if your situation isn't a common one.
0 coins
Michael Green
•Thanks for this info! Do you know if there's a specific department I should ask for when I call? Last time I tried calling SSA about something else, I waited for over an hour only to get disconnected. Really dreading making that call again.
0 coins
Victoria Jones
I had the exact same thing happen to me last year!! The refund eventually showed up on my credit card but it took almost 4 MONTHS! No notification or anything, just suddenly appeared one day. Super frustrating. No one at SS seemed to know anything when I called.
0 coins
Michael Green
•4 months?! That's ridiculous. I was hoping it would be resolved before the end of the year for tax purposes. Did you have to keep calling them or did it just magically appear without you doing anything?
0 coins
Cameron Black
This is a common issue when transitioning from direct Medicare premium payments to having them deducted from your SS benefits. The system should automatically process a refund, but in my experience as a benefits counselor, this process is often delayed. If it's been more than 8 weeks, I recommend taking these steps: 1. Call the SSA at 1-800-772-1213 and specifically mention you need help with a "Medicare premium refund due to duplicate payment" 2. Have documentation ready showing both your direct payment and the SSA benefit statements showing the deductions 3. If they can't help, ask to speak with a Technical Expert or a supervisor 4. If the phone route doesn't work, schedule an in-person appointment at your local SSA office The problem is that Medicare premium operations are handled by CMS while your SS benefits are administered by SSA, and sometimes the coordination between these two agencies isn't seamless.
0 coins
Michael Green
•Wow, thank you for this detailed guidance! This is exactly what I needed. I'll try calling with those exact words and see if I can get through to someone who can help. If I can't get through by phone, I'll try for an in-person appointment.
0 coins
Jessica Nguyen
yeah you definately need to call them, they're not going to just magically fix it. the goverment never gives money back unless you MAKE them do it lol
0 coins
Isaiah Thompson
•While I understand your frustration, that's not entirely accurate. The SSA does routinely process refunds for overpayments like this, but they can take time. The automated systems are designed to catch and correct these issues, though they don't always work perfectly. But yes, calling to follow up is good advice!
0 coins
Ruby Garcia
I had the EXACT same issue in 2024! After waiting 3 months with no refund, I got so frustrated trying to call SSA directly. Constant busy signals, disconnections, and wait times of 2+ hours only to get transferred and disconnected again. I was about to give up when someone recommended Claimyr.com to me. It's a service that helps you get through to SSA quickly instead of waiting on hold forever. You can see how it works in this video: https://youtu.be/Z-BRbJw3puU I used it, got through to an agent in about 10 minutes, and they were able to check on my refund status. Turns out there was some paperwork error that needed to be fixed. Got my refund about 2 weeks later. Might be worth trying if you're having trouble getting through!
0 coins
Michael Green
•That's interesting, I hadn't heard of this service before. Those endless holds and disconnections are exactly what I'm dreading. I'll check out that video. Did you have to explain your situation multiple times or were you able to get to someone who could actually help the first time?
0 coins
Ruby Garcia
•I only had to explain once! The key was that I got connected to an actual claims specialist rather than a general customer service person. Make sure to specifically ask for someone who handles Medicare premium refunds when you call. That made all the difference for me.
0 coins
Isaiah Thompson
This happens more often than you'd think. The automated refund process should work, but there's a specific situation where it can get delayed: if you started your Medicare more than 3 months before your Social Security benefits. In these cases, the system sometimes requires manual intervention. You mentioned you started Medicare in August and SS in October, so this could be what's happening. The best approach is to call the SSA's dedicated Medicare premium billing line at 1-800-772-1213 and choose the Medicare premium payment options when prompted. Be sure to explain that you: 1) Paid Medicare premiums directly for Aug-Nov 2025 2) Started SS benefits in October 2025 3) Had Medicare premiums deducted from October and November SS checks 4) Are requesting a refund for the duplicate payments And yes, keep your documentation handy - proof of your direct payments and your SS benefit statements showing the deductions. The refund should come back to your original payment method.
0 coins
Alexander Evans
•The Medicare Premium Bill (MPB) system and the SS benefit system dont talk to eachother very well. I've been through this exact nightmare! @OP definately follow this advice and DOCUMENT EVERYTHING including who you talk to. Get names and employee IDs if possible!!!!
0 coins
Victoria Jones
I wonder if there's like an actual form for this? Seems like there should be a form for everything with Social Security right? Maybe ask if there's a specific Medicare premium refund request form you need to fill out?
0 coins
Cameron Black
•There isn't a specific form for this particular situation. This is handled through direct contact with SSA, either by phone or in-person. The issue will be documented in what's called a "Report of Contact" in their system, but that's completed by the SSA representative, not the beneficiary.
0 coins
Alexander Evans
This is just another example of how BROKEN the SSA systems are!! I've been dealing with them for YEARS and it's always some problem or another. Don't hold your breath waiting for that refund. My dad went through something similar last year and had to make MULTIPLE trips to the local office before they fixed it. The right hand doesn't know what the left is doing over there.
0 coins
Michael Green
•Oh no, that's discouraging. I really hoped this would be straightforward since it seems like such an obvious error. Did your dad eventually get his refund? How long did it take?
0 coins
Alexander Evans
•He finally got it after about 5 months and 3 visits to the local office. The crazy thing was they kept telling him "it's being processed" but nothing happened until he finally got a supervisor involved. Keep pushing them!
0 coins
Mateo Silva
I see a lot of good advice here. One additional thing to consider: sometimes these refunds are processed as adjustments to future premiums rather than direct refunds to your credit card. Check your MySocialSecurity account online and look at the Medicare premium section. You might see a notation about an adjustment or credit.
0 coins
Michael Green
•I hadn't thought of that! I just checked my MySocialSecurity account but don't see any adjustments noted. It's showing the regular premium amount for future months. I'll keep watching that too though.
0 coins
Cameron Black
After reading through this thread, I think you have all the information you need to proceed. To summarize the best course of action: 1. Call SSA's main line (1-800-772-1213) specifically about a Medicare premium refund due to duplicate payment 2. If you have difficulty getting through via phone, consider using a service to help connect you or schedule an in-person appointment 3. Have all your documentation ready showing both payments 4. Be prepared to be persistent - this is a known issue that requires follow-up 5. If not resolved in 2-3 more weeks, escalate by asking for a supervisor or Technical Expert The good news is that you WILL get your refund eventually. These situations are always resolved, it's just a matter of time and persistence.
0 coins
Michael Green
•Thank you for this clear summary! I appreciate everyone's help and will follow these steps. I'll update here once it's resolved in case anyone else runs into this same issue in the future.
0 coins