Medicare Part B premium wrongfully deducted from Social Security check - no refund received after promised

You need to speak with the Medicare Premium Payment department specifically, not just any SSA rep. Ask for a tier 2 specialist who can access both your Medicare and SSA records simultaneously. Bring your initial enrollment confirmation showing you declined Part B. They can initiate what's called a "premium adjustment refund" that should be processed within 30 days. If you visit an office, go early (before 9am) and specifically request this type of adjustment. Also ask them to verify your Medicare status is properly coded in their system so this doesn't happen again next month.

This EXACT thing happened to my husband!! They took out Part B even though he was still on my work insurance. Every month another excuse why refund wasn't processed. Took us FIVE MONTHS to get the money back!!! The system is completely broken!!!

have you tried logging into your mymedicare.gov account? sometimes you can see the status of premium refunds there and theres a different phone number for medicare premium issues

I work as a Medicare insurance broker, and I see this issue frequently. Here's what you need to do: 1. Get a copy of your Medicare Summary Notice (MSN) which should show your Part B election status 2. Contact the Medicare Coordination of Benefits Contractor at 1-855-798-2627 to verify your Part B status 3. Then contact SSA with this information to process your refund The problem is that sometimes there's a disconnect between Medicare systems and SSA payment systems. The refund needs to be processed as a "Medicare Premium Bill Adjustment" and can take 2-3 processing cycles to appear in your payment. Also, make sure they've actually stopped the ongoing deductions - sometimes they'll promise a refund but continue taking the premium out each month!

I struggled with reaching SSA about my retirement application for WEEKS. Constantly disconnected or on hold forever. I finally used a service called Claimyr that got me connected to an agent in about 15 minutes instead of hours. It was actually worth it - they basically call SSA for you and then call you when they have an agent on the line. Saved me so much frustration. You can see how it works in their video: https://youtu.be/Z-BRbJw3puU or just go to claimyr.com. I used it twice now for different issues. Their connections seem to get through faster than when I call directly.

I'm going through the EXACT same thing except it's been 4 months of promises with no refund! I'm so upset because that's $906 they've taken from me that I need for medications. Every month they say "it's being processed" or "it will be in next month's payment" but nothing ever happens. I'm at my wit's end. Did anyone here actually GET their refund? How long did it take?

this happens alot actually my sister had same issue last year they took out part B even tho she had tricare and was still working they told her 30 days for refund but took 3 months she kept calling every week to remind them

One more thing I should mention - make sure to document everything. Write down the date, time, name of representative, and reference number for every call. If you visit an office, get everything in writing before you leave. SSA processes can be fragmented across different systems, and having this documentation can expedite a resolution if you need to escalate to a supervisor or regional office. Also, there's a specific form for Part B enrollment/disenrollment disputes: CMS-43 (Application for Enrollment in Medicare). Request that they review this form in your file to confirm your initial election. This form should have your original signature declining Part B coverage.

my dad had something like this happen but with his part D premium not part B. eventually he got a lump sum back but took like 4 months. frustrating system.

UPDATE: I finally got through to someone yesterday using the Claimyr service that was recommended. It worked surprisingly well - I was connected to an agent in about 20 minutes instead of hours on hold. The agent confirmed there was a refund request in their system but it was stuck in some processing queue. They escalated it and promised I should see the refund in my November payment. I'm not holding my breath based on everyone's experiences, but at least I know it's in their system! I also confirmed they've stopped taking out the Part B premium going forward, so that's something. Will update again when/if I get my refund. Thanks everyone for your help!