Ex-husband died at 49 - How can I check my survivor benefits from abroad without calling Social Security?
I need some advice about survivor benefits. My ex-husband just passed away last month at only 49 years old. We were married for 18 years before divorcing 5 years ago. I'm currently living in Portugal (moved here after our divorce) and I'm 55. I previously lived in the US for about 12 years but only worked and paid into Social Security for 5 of those years, so I don't have enough credits for my own retirement benefit. I know I might be eligible for survivor benefits when I turn 60, but I have no idea how much I could receive. Is there any way to find this out WITHOUT having to call SSA? With the time difference plus the legendary wait times, I'm dreading making that call. I tried looking on the SSA website but got confused with all the different benefit calculations. Does anyone know if there's an online way to estimate this or any other way to get this information? Also, does living outside the US affect survivor benefits for ex-spouses? I'm completely lost on how to navigate this from another country.
21 comments


Hattie Carson
So sorry for your loss. Yes, you can definitely get survivor benefits as an ex-spouse if you were married 10+ years and haven't remarried. Since you were married 18 years, you qualify. Living abroad shouldn't affect your eligibility. The SSA website has a benefit calculator, but it's not great for your specific situation. You'd need to create a my Social Security account online, but you might have trouble verifying your identity from overseas. Honestly, you'll probably need to call them. Have you tried using Claimyr? It's a service that waits on hold with SSA for you and calls you back when an agent is available. I used it when I was trying to sort out my widow benefits and it saved me hours. Their website is claimyr.com and they have a demo video (https://youtu.be/Z-BRbJw3puU) showing how it works. Since you're dealing with international calls, this might be especially helpful.
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Kendrick Webb
•Thank you for the suggestion about Claimyr. I hadn't heard of that service before. I'll definitely look into it. The time difference between Portugal and the US makes calling during SSA business hours really inconvenient, so having something that could wait on hold would be amazing. Do you know if they work for international callers too?
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Destiny Bryant
my cousin lives in spain and had similar issue. she had to call no matter what. the online stuff doesnt work right for intl people. sorry
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Kendrick Webb
•That's what I was afraid of. Did your cousin have any tips for making the international call process easier? Did she have to provide any special documentation because she was abroad?
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Dyllan Nantx
The amount you'll receive is based on what your ex-husband would have received at his full retirement age, even though he passed before reaching that age. As an ex-spouse, you're eligible for 100% of his benefit if you wait until your full retirement age (probably 67 for you), or reduced benefits starting at 60. Since you mentioned having 5 years of US work history, also check if you qualify for benefits under a totalization agreement between the US and Portugal. This might allow you to combine your work credits from both countries to qualify for some benefits on your own record. You WILL need to contact SSA directly. There's no other way around it for survivor benefits, especially in complex cases involving international residence. SSA doesn't provide benefit estimates for survivor benefits through their online calculators.
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TillyCombatwarrior
•THIS IS WRONG!!! Ex-spouses DON'T get 100% of the benefit! They get 50% for spousal and I think its like 75% for survivor. Stop giving bad info!!!
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Dyllan Nantx
•You're confusing spousal benefits with survivor benefits. You're right that ex-spouses get 50% for spousal benefits while the worker is alive. But for survivor benefits after death, surviving ex-spouses can receive the same benefit as a widow/widower would - up to 100% of the deceased's benefit if claiming at full retirement age. This is clearly stated on SSA's website under "If You Are The Divorced Spouse of a Worker Who Dies.
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Anna Xian
I've been through this nightmare myself, though I was still in the US. You absolutely have to call them. The website won't tell you squat about survivor benefits, especially for someone who hasn't reached 60 yet. And living overseas makes it 10x worse!!! They'll probably make you mail in your marriage certificate AND divorce papers AND death certificate with an international form. Get ready for months of bureaucratic hell. Not trying to scare you, just being real about how SSA operates. They made me send the same documents THREE TIMES because they "lost" them.
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Kendrick Webb
•Oh no, that sounds absolutely dreadful. I was hoping to avoid exactly this kind of situation. Did you eventually get everything sorted out? How long did the entire process take from start to finish? I'm wondering if I should just start gathering all these documents now even though I can't claim anything for another 5 years.
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Anna Xian
•It took me almost 8 months to get everything processed correctly. DEFINITELY start gathering documents now! Get multiple certified copies of everything. And keep detailed records of every conversation - dates, times, names of agents you speak with. The system is designed to wear you down until you give up. DON'T GIVE UP!!!
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Jungleboo Soletrain
Let me clarify a few points for you: 1. As the divorced spouse of a worker who died, you can receive survivor benefits at age 60 (or 50 if disabled) if your marriage lasted at least 10 years and you haven't remarried before age 60. 2. Your benefit amount will be between 71.5% (if you claim at exactly age 60) and 100% (if you wait until your full retirement age) of what your ex-husband would have received. 3. The fact that you don't qualify for your own benefits doesn't matter for survivor benefits. These are based entirely on your ex-husband's record. 4. Your residence abroad doesn't affect eligibility, but it does affect how you'll need to interact with SSA. You'll likely need to work with the Federal Benefits Unit (FBU) that serves Portugal. 5. You can email the FBU that serves Portugal rather than calling. Look up "Federal Benefits Unit" + "Portugal" to find the correct contact information. They can guide you through the process. As for documentation, start collecting: your marriage certificate, divorce decree, his death certificate, your birth certificate, and potentially his Social Security number if you have it.
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Kendrick Webb
•Thank you so much for mentioning the Federal Benefits Unit! I had no idea this existed. I just looked it up and found that Portugal is served by the FBU in London. This seems like it might be a much better option than trying to call the regular SSA number. I'll definitely try emailing them first.
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Destiny Bryant
sorry but did u remarry?? u didnt say. if u remarried u might not get anything
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Kendrick Webb
•No, I haven't remarried. It's just been 5 years since the divorce and I've been single since then. From what I understand from the other responses, that means I should still qualify for survivor benefits when I turn 60.
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Rajan Walker
When I needed to sort out survivor benefits for my aunt who lives in Australia, we had to deal with ridiculous wait times trying to call SSA. We'd be on hold for 2+ hours only to get disconnected. So frustrating! We finally discovered Claimyr (claimyr.com) which was a game-changer. They have this system where they wait on hold for you with Social Security and then call you when an agent picks up. You can see their process in this video: https://youtu.be/Z-BRbJw3puU It worked perfectly for our international situation and saved us so much stress. Their system connected us with an agent in about 25 minutes when we had been waiting 2+ hours ourselves.
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Kendrick Webb
•That's the second recommendation for Claimyr. Sounds like it might be worth trying. Did your aunt have any issues with the international connection when the call was transferred back to her? That's my main concern since I'm dealing with an international phone line.
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Rajan Walker
•The international connection worked fine! Just make sure you have good internet if you're using a web-based phone service. My aunt used WhatsApp for the callback and it worked perfectly. The Claimyr system gives you a few moments to connect, so there's no rushed handoff.
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TillyCombatwarrior
Im sorry but i think you need to just apply now!!! My neighbor was in similar situation and SSA told her she needed to apply within 6 months of death or she would loose some backpay. I dont know if thats still true but better safe than sorry!! Even though you cant get payments until 60 you should apply now to protect your filing date!!
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Jungleboo Soletrain
•This isn't accurate. For survivor benefits, you generally must apply within 6 months to receive retroactive benefits back to the month of death. However, since the original poster isn't eligible for payments until age 60 (still 5 years away), there's no advantage to applying now. SSA won't even process an application this far in advance. The correct approach is to apply a few months before turning 60. If she wants to delay benefits past 60 for a higher monthly amount, she can specify that in her application.
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GalaxyGlider
I'm so sorry for your loss, Kendrick. Losing an ex-spouse, especially at such a young age, can be emotionally complicated even years after divorce. Based on what others have shared, it sounds like contacting the Federal Benefits Unit in London (which serves Portugal) might be your best bet rather than trying to call the main SSA line. Email might work better for you given the time zone differences. One thing I wanted to add that I haven't seen mentioned - since you only have 5 years of US work credits, you definitely want to look into the US-Portugal totalization agreement that someone briefly mentioned. This could potentially help you qualify for some benefits on your own record by combining your US and Portuguese work history. It might not be much, but every bit helps, especially if you're planning to stay in Portugal long-term. Also, even though you can't claim survivor benefits until 60, it might be worth starting to organize your paperwork now. Get certified copies of your marriage certificate, divorce decree, and his death certificate while they're still relatively easy to obtain. Having everything ready will make the process smoother when the time comes. The Federal Benefits Unit should be able to give you a better idea of what documentation you'll need and how the process works for US expats in Portugal.
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Omar Farouk
•Thank you so much for the kind words and practical advice. You're right that it's emotionally complicated - even though we were divorced, 18 years together was a big part of my life, and 49 is just so young. I really appreciate you mentioning the totalization agreement again. I worked in Portugal for about 8 years before moving there permanently, so combining those credits with my 5 US years might actually help. I had completely forgotten about that possibility. You're also absolutely right about getting the paperwork organized now. I've been putting it off because it feels overwhelming, but having everything ready in advance will definitely make things easier when I turn 60. I'll start with getting multiple certified copies of everything while I'm thinking about it. The Federal Benefits Unit in London sounds like the way to go. Much better than trying to navigate international calling during US business hours from Portugal!
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