TWC Appeal Overturned - How to Request 6 Weeks Backpay?
Hey everyone, I'm in a bit of a pickle here. My unemployment case was under appeal for 6 weeks, and it just got overturned. Now I'm trying to figure out how to request payment for that time. Has anyone been through this before? Any advice on how to navigate this process or what to expect?
24 comments

Tom Maxon
I found a way to solve requesting backpay after appeal overturned, watch this: https://www.youtube.com/watch?v=rX2mUKrj9N8
0 coins
Oliver Wagner
Congrats on winning your appeal! That's a huge relief, I bet. When I went through something similar, I had to call the unemployment office directly. It took forever to get through, but once I did, they were able to process the back pay pretty quickly. Make sure you have all your documentation ready when you call!
0 coins
GalaxyGazer
AuthorThanks for the advice! Did you have to do anything special to request the back pay, or did they just automatically process it once you got through to someone?
0 coins
Oliver Wagner
In my case, I had to specifically request it. The rep I spoke to had to manually enter the weeks I was owed. Definitely mention it when you call!
0 coins
Natasha Kuznetsova
ugh calling is THE WORST. i spent like 3 days trying to get thru 🤮
0 coins
Javier Mendoza
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
0 coins
Emma Thompson
Sounds too good to be true. Has anyone else tried this?
0 coins
Malik Davis
20 bucks? thats highway robbery 🤡
0 coins
Javier Mendoza
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho
0 coins
Isabella Santos
How long did you have to wait after they picked up the call?
0 coins
Javier Mendoza
It took about 2 hours total, but I didn't have to sit by the phone. They called me when an agent was on the line.
0 coins
StarStrider
Make sure you check your online account too! Sometimes they update the info there before they process payments. You might see the weeks you're owed listed as 'pending' or something similar.
0 coins
Ravi Gupta
Ive been in the same boat, its a nightmare tbh. The system is so broken 😤 I ended up having to file an additional appeal just to get my backpay processed. Hopefully you have better luck!
0 coins
GalaxyGazer
AuthorOh no, that sounds awful! How long did the whole process take for you?
0 coins
Ravi Gupta
All in all, it took about 3 months from when I first filed to when I got my backpay. Felt like an eternity 💀
0 coins
Freya Pedersen
Here's what you need to do: 1. Gather all your documentation: appeal decision, original claim info, any correspondence. 2. Log into your online account and check for any new messages or status updates. 3. If there's no update online, you'll need to call. Use the main unemployment number, not the appeals line. 4. When you get through, explain your situation clearly. Use the phrase 'request for backpay due to overturned appeal'. 5. If the rep can't help, ask to speak with a supervisor or claims specialist. 6. Take notes during the call: get the rep's name, ID number, and a call reference number if possible. 7. Follow up with an email summarizing your call and request. This creates a paper trail. 8. If you don't see movement in 5-7 business days, call again. 9. As a last resort, contact your local state representative's office. They can sometimes expedite these issues. Remember, patience is key. The system is overloaded, but persistence usually pays off. Good luck!
0 coins
GalaxyGazer
AuthorWow, thank you so much for this detailed breakdown! This is incredibly helpful. I'll definitely follow these steps.
0 coins
Omar Hassan
This should be pinned tbh. So many people have this issue!
0 coins
Chloe Anderson
The real MVP right here 👆💯
0 coins
Diego Vargas
anyone else feel like were living in a kafka novel trying to deal with unemployment? 🤔
0 coins
CosmicCruiser
LOL for real tho. It's like they purposely make it as confusing and frustrating as possible 🙃
0 coins
Anastasia Fedorov
Kafka? More like a Catch-22 situation if you ask me 📚🐛
0 coins
Sean Doyle
Pro tip: if you cant get through on the phone, try calling right when they open. I usually have better luck then!
0 coins
Adrian Hughes
I went through this exact same situation last year! After my appeal was overturned, I had to be pretty proactive about getting my backpay. Here's what worked for me: I called the TWC customer service line first thing Monday morning (like literally at 8:00 AM sharp) and explained that my appeal was successful and I needed my backpay processed. The rep was able to see my case immediately and processed the 6 weeks within about 10 business days. One thing that really helped was having my appeal decision letter ready with the case number. Also, don't be afraid to ask for a supervisor if the first person you talk to seems unsure about the process. Some reps are more experienced with appeal backpay than others. Hang in there - you'll get your money! 💪
0 coins