How to submit TWC work search activities - can I upload pictures of handwritten job applications?
Hey everyone! I just got approved for unemployment in Texas and now I'm confused about the work search requirements. This is my first time ever dealing with this. I've been writing down jobs I've applied for in a notebook (company name, position, date, etc). Can I just take pictures of these pages and upload them to the TWC portal when I do my payment request? Or do I need to type everything into their system? Also, how specific do I need to be? Do they actually verify every single job application? Sorry for all the questions, just nervous about doing this wrong and losing benefits!
25 comments

Emma Thompson
You don't need to upload any proof of work search when submitting your payment request. TWC just asks you to enter the NUMBER of work search activities you completed (minimum 3 per week in Texas). You should keep detailed records of all your work search activities though, since TWC can audit you anytime up to a year later and ask for proof. If that happens, then your handwritten notes would work as documentation. Just make sure you include the date, employer name, position, how you applied, and any contact info or confirmation numbers.
0 coins
Javier Cruz
AuthorOh really? That's a relief! So I just tell them how many jobs I applied for, not the specific details each time? That makes it way easier. Thanks!
0 coins
Malik Jackson
trust me you dont have to worry about uploading anything. just say you did 3 job searchs each week when they ask. they havent checked mine once in 4 months lol
0 coins
Isabella Costa
While it's true that TWC doesn't verify every single work search activity, they absolutely DO conduct random audits. I've seen people have to pay back thousands in benefits because they couldn't provide proof when audited. Always keep detailed records of EVERY work search activity for at least a year after your claim ends. Better safe than sorry.
0 coins
Javier Cruz
Has anyone actually been audited before? What did they ask for exactly? I'm still not clear if my handwritten notes would be enough or if I should be saving confirmation emails from job applications too?
0 coins
StarSurfer
I got audited back in January and it was super stressful! They asked for documentation of ALL my work search activities for a 6-week period. Email confirmations from job applications were perfect. My in-person inquiries where I just had notes weren't accepted for 2 of them and I had to appeal. Make sure you're keeping ALL possible proof - screenshots of online applications, confirmation emails, business cards from recruiters, etc. Handwritten notes alone might not cut it if you get audited.
0 coins
Ravi Malhotra
What counts as work search activities? Does just looking at job postings count or do I have to actually apply?
0 coins
Isabella Costa
Great question! TWC accepts various activities as valid work search efforts, not just applications. These include: - Job applications (online or in-person) - Creating a profile on WorkInTexas.com - Attending job fairs - Participating in job interviews - Creating a resume or work application - Registering with a staffing service - Attending workforce training or job search seminars However, simply browsing job listings without taking action doesn't count. Each activity should represent a genuine effort to find suitable employment.
0 coins
Freya Christensen
I tried calling TWC last week to ask them this exact question and got disconnected THREE TIMES after waiting over an hour each time. So frustrating! Has anyone found a better way to actually speak to a real person there??
0 coins
Emma Thompson
I was in the same boat until I found this service called Claimyr that got me through to TWC in under 10 minutes! It basically keeps calling for you until it gets through, then connects you. Saved me hours of frustration. Check out their demo video to see how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh or go to claimyr.com. It was super helpful when I needed clarification on my work search documentation.
0 coins
Omar Hassan
THE TWC SYSTEM IS DESIGNED TO MAKE YOU FAIL!!! They don't explain anything clearly and then when you make a mistake they PUNISH YOU by taking away benefits. I got audited and they said my work searches weren't "adequate" even though I applied to over 20 jobs!!! This is all about making it hard to collect what we're entitled to!!
0 coins
StarSurfer
While the system definitely has issues, I think the key is understanding exactly what they're looking for. For work search activities, quality matters as much as quantity. Applications for jobs you're actually qualified for count more than mass-applying to random positions. Did they give you specific reasons why your searches weren't considered adequate?
0 coins
Isabella Costa
To answer your original question more directly: When you submit your payment request every two weeks (either online or by phone through Tele-Serv), you'll just enter the NUMBER of work search activities you completed each week. The minimum is 3 per week in Texas. For your records (which you should keep but don't upload unless specifically audited): 1. Include employer name, position, date, application method, contact info 2. Save confirmation emails, screenshots, or reference numbers when possible 3. Vary your activities - include networking, interviews, and job fairs too 4. Make sure activities are for "suitable work" matching your skills 5. Keep records for at least a year after your claim ends The TWC Work Search Guidelines page has all the official details if you want to be extra careful.
0 coins
Javier Cruz
AuthorThis is super helpful, thank you! I think I understand the process much better now. I'll continue keeping my written log but will also save digital confirmations whenever possible. Really appreciate everyone's advice here!
0 coins
Leslie Parker
Just wanted to add that you should also make sure you're registered on WorkInTexas.com - it's the state's official job board and TWC requires you to maintain an active profile there. You can actually count creating/updating your profile as one of your work search activities. Also, if you're applying to jobs in person (like retail or restaurant positions), try to get a business card or ask for the manager's name so you have something concrete to document beyond just your handwritten notes. Having that extra detail can really help if you ever get audited.
0 coins
James Johnson
As someone who's been through multiple TWC audits, I want to emphasize how important it is to diversify your work search activities. While job applications are the most obvious choice, don't overlook other qualifying activities that might be easier to document: - Attending virtual job fairs (many are hosted weekly and you get confirmation emails) - Completing skills assessments or career tests through WorkInTexas.com - Attending free webinars about interviewing, resume writing, or industry trends - Visiting local workforce development centers for career counseling - Taking online courses related to your field (some count as reemployment activities) I keep a simple Google Doc that I update in real-time from my phone whenever I complete an activity. Include the date, time, activity type, company/organization name, and any confirmation numbers or contact information. Screenshots are your friend - I screenshot everything from application confirmations to webinar attendance certificates. One more tip: if you're doing in-person applications or networking, take a photo of the business storefront or get a business card. It adds credibility to your documentation and shows you were actually there. TWC auditors appreciate that level of detail.
0 coins
A Man D Mortal
This is incredibly thorough advice, thank you! I had no idea that skills assessments and webinars could count as work search activities. That opens up so many more options, especially for someone like me who's still getting used to this whole process. The tip about taking photos of business storefronts is brilliant - I would never have thought of that but it makes total sense for proving you were actually there. I'm definitely going to start using a Google Doc like you suggested instead of just my paper notebook. One question - do you know if there's a specific format TWC prefers for documentation, or is it pretty flexible as long as you have the key details (date, company, activity type, etc.)?
0 coins
Megan D'Acosta
TWC doesn't specify an exact format for your documentation - they're mainly looking for the essential details you mentioned (date, employer/organization, activity type, contact info). I've seen people successfully use everything from simple Word docs to detailed spreadsheets to even well-organized handwritten logs during audits. The key is consistency and completeness. What matters most is that you can quickly locate and present the information if requested. I personally like spreadsheets because you can sort by date or activity type, but honestly whatever system you'll actually stick with is the best one. Just make sure each entry has enough detail that someone else could verify it if needed - think of it like you're creating a paper trail that tells a clear story of your job search efforts. Also, don't stress too much about making it perfect from day one. You can always go back and add more details to entries if you realize you missed something. The important thing is that you're documenting consistently moving forward!
0 coins
Giovanni Conti
From my experience with TWC audits, they're pretty flexible with documentation format as long as you include the essential information. What matters most is that you can clearly show: date, employer/organization name, position or activity type, method of contact, and any reference numbers or confirmations you received. I've seen people successfully use everything from simple Word documents to detailed spreadsheets to even well-organized handwritten logs (though digital is easier to search through if you get audited). The key is consistency - pick a format and stick with it so you don't miss important details. Also, keep everything organized by date since TWC will typically ask for specific time periods if they audit you.
0 coins
Anastasia Sokolov
From my experience going through an audit, TWC is pretty flexible with documentation format as long as you have all the essential information they're looking for. There's no official template they require - what matters most is that you can clearly demonstrate each work search activity with sufficient detail. The key elements they want to see are: - Date and time of activity - Employer/organization name and contact info - Position title (for applications) or type of activity - Method used (online, in-person, phone, etc.) - Any confirmation numbers, reference numbers, or contact person names I've seen people successfully use everything from simple Word documents to detailed Excel spreadsheets to even well-organized photo albums of handwritten notes. The auditor I dealt with said they just need to be able to verify that you made genuine efforts to find work and that your activities meet the "suitable work" criteria. One thing to keep in mind - make sure your documentation tells a coherent story. If you're applying for software engineer positions one week and then retail jobs the next without any explanation, that might raise questions. Consistency in your job search strategy goes a long way during an audit.
0 coins
Ethan Wilson
From my experience with TWC audits, they're pretty flexible with the format as long as you have all the essential information clearly documented. I've seen people successfully use everything from simple Word docs to detailed Excel spreadsheets to even well-organized handwritten logs (though digital is definitely easier to search through if you need to find something quickly). The key elements they always want to see are: date, employer/organization name, position or activity type, method of contact/application, and any confirmation numbers or contact person details. I'd recommend whatever format feels most natural for you to maintain consistently - the worst thing is having a great system that you stop using after a few weeks because it's too complicated. Your Google Doc idea sounds perfect since you can access it from anywhere and it automatically saves your changes.
0 coins
Chloe Green
From my experience with TWC audits, they're pretty flexible with documentation format as long as you include the essential details. I've seen people successfully use everything from simple Word docs to detailed Excel spreadsheets to even well-organized handwritten logs (though digital is definitely easier to search through if you get audited for multiple weeks). The key information they want to see is: date of activity, employer/organization name, type of activity, method of contact, position title (if applicable), and any reference numbers or contact person names. I'd recommend whatever format works best for you - the Google Doc approach is great because you can access it anywhere and it automatically saves timestamps. Just be consistent with whatever format you choose and make sure you can easily pull up specific date ranges if requested during an audit.
0 coins
PixelPrincess
From my experience with TWC audits, they're pretty flexible with documentation format as long as you have the essential information clearly organized. I've used everything from simple Word docs to detailed spreadsheets, and they accepted both. The key details they look for are: date of activity, employer/organization name, position title (if applying), method of contact, and any reference numbers or confirmation details. What matters most is that your records are legible, chronological, and show genuine effort to find suitable work. I'd recommend whatever format works best for you to maintain consistently - whether that's Google Docs, Excel, or even a well-organized notebook. Just make sure you can easily provide the information if they ask for it during an audit!
0 coins
Amaya Watson
TWC doesn't specify an exact format for documentation - they're pretty flexible as long as you include the essential details. What matters most is that you can clearly show: date, employer/organization name, position or activity type, method of contact, and any reference numbers or confirmation details. I've seen people use everything from simple Word docs to detailed spreadsheets to even organized photo albums on their phones. The key is consistency and completeness. During my audit, the examiner was more interested in whether I could provide proof that the activities actually happened rather than how I formatted the information. Just make sure whatever system you use is easy for you to maintain and update regularly - the worst thing is falling behind on documentation and trying to recreate everything from memory weeks later!
0 coins
Jessica Nguyen
From my experience with TWC audits, they're pretty flexible with documentation format as long as you have the essential information clearly organized. I've seen people successfully use everything from simple Word docs to detailed Excel spreadsheets to even handwritten logs (though digital is easier to search through). The key elements they always want to see are: Date, Employer/Organization Name, Position Title (if applying), Method of Contact (online, phone, in-person), and any confirmation details. I personally use a simple table format with columns for each of these elements plus a "Notes" section where I include things like confirmation numbers, contact person names, or follow-up actions. One thing I learned during my second audit - they really appreciate when you can show a consistent pattern of genuine job search effort rather than just meeting the minimum requirements. So documenting quality activities with good detail will serve you much better than just hitting the 3-per-week quota with bare-bones records.
0 coins