How many work weeks needed to qualify for TWC benefits? Confused about eligibility
Hi everyone, I just lost my job yesterday (retail store closing) and want to apply for unemployment, but I'm not sure if I've worked long enough to qualify. I started this job about 5 months ago and it was my first job in Texas since moving from Oklahoma. Before that I was in school full-time. The HR lady mentioned something about needing to work a certain amount of time but wasn't clear. Does anyone know exactly how long you need to work before you can get TWC benefits? I'm really stressing because rent is due in 2 weeks and I have maybe $300 in savings. Thanks for any help!
44 comments


Miguel Diaz
In Texas, you need to have earned wages in at least 2 quarters of your base period (that's the first 4 of the last 5 completed calendar quarters before you apply). You also need to have earned at least 37 times your weekly benefit amount in total during your base period. So with 5 months at your retail job, it depends on when those months fell and if you had ANY work in Texas before that. Even if it was part-time or temporary, it might count toward your base period earnings. I'd recommend applying anyway - the worst they can say is no, but they might approve you if you meet the minimum requirements. When you apply, have your employment info from Oklahoma handy too just in case.
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Ava Johnson
•Thank you! That helps, but what exactly is a "base period"? I'm still confused about the quarters thing. Does that mean I need to have worked for at least 6 months? I worked January through yesterday (June 5th) at the retail store, and I had a seasonal job in November and December before that. Does that count?
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Zainab Ahmed
just apply! they'll figure it out for u. i lost my job last yr and thought i wouldnt qualify cuz i only worked 4 months but got approved anyway. u never know til u try
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Ava Johnson
•That's reassuring to hear! Did you get approved right away or did you have to wait a long time? I'm so worried about paying bills.
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Zainab Ahmed
•took like 3 weeks for me but that was during a busy time. might be faster now
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Connor Byrne
To clarify the base period question - it's NOT the last 5 months. Here's how TWC calculates it: If you file in June 2025, your base period would be January 1, 2024 through December 31, 2024 (they don't count January-March 2025, which is the quarter you're in, and they don't count April-June 2025, which is the current quarter). So if you worked from January through June 2025, that actually doesn't count in your base period at all. But your seasonal job in November-December 2024 WOULD count. If you had any work in Texas during 2024, that would help your claim. The 37x weekly benefit amount means your total earnings in the base period need to be at least 37 times what your weekly benefit would be. TWC determines your weekly benefit amount based on your highest-earning quarter in the base period. Here's the good news - if you don't qualify using the standard base period, TWC will automatically check if you qualify using an alternate base period, which includes more recent work history. I recommend applying online through ui.texasworkforce.org and being very thorough with your work history.
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Ava Johnson
•Wow, that's more complicated than I thought! So my work from January to now might not even count? That seems crazy. I did work that seasonal job in November-December but it was only part-time, maybe 25 hours a week at $15/hour. Not sure if that's enough. Does my work in Oklahoma matter at all?
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Connor Byrne
•Your Oklahoma work history might help! When you file your TWC claim, be sure to mention your Oklahoma employment. Texas can request your wage information from Oklahoma through something called a combined wage claim, which could help you qualify. Even with just your seasonal work in November-December, you should apply. The system will calculate if you have enough wages. Sometimes even part-time work is enough if the wages are sufficient. Let the TWC determine if you qualify rather than trying to figure it out all yourself.
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Yara Abboud
THE TWC SYSTEM IS RIDICULOUS!!! I worked for 4 months in 2024 and got DENIED because of this stupid "base period" nonsense. They said I didn't have enough wages in my "base period" even though I CLEARLY worked enough hours!!! They just want excuses to deny people. The whole system is designed to make it IMPOSSIBLE to get benefits when you need them. Good luck but don't get your hopes up!!!
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Ava Johnson
•Oh no, that's discouraging to hear. Was there anything you could do to appeal their decision? I'm really worried now.
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Yara Abboud
•I tried to appeal but couldn't even get through to anyone on the phone. Spent DAYS calling that stupid 800 number and just got busy signals or disconnected. Total waste of time. The whole system is BROKEN!!
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PixelPioneer
When I was trying to reach TWC about my eligibility issues last month, I discovered a service called Claimyr (claimyr.com) that got me connected to an actual TWC agent in about 20 minutes instead of spending days trying to get through. The agent was able to explain exactly why I wasn't qualifying and what I needed to do to fix it. They have a video demo at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh that shows how it works. Definitely worth it for peace of mind instead of stressing for weeks not knowing if you'll qualify.
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Yara Abboud
•Does that actually work??? I spent like 3 weeks trying to talk to someone!
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PixelPioneer
•It worked for me! I was skeptical too but was desperate after trying for days. Got connected to a TWC rep who could see my actual claim info and explained everything. Much better than guessing or waiting for letters in the mail.
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Keisha Williams
my cousin had same problem last month she only worked like 4 months but still got benefits. think it depends on how much u made not just how long u worked. she made like $5000 total i think
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Ava Johnson
•That's good to know! I made about $2800 a month at my retail job, so hopefully that's enough if they count it. Did your cousin have to wait a long time to get approved?
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Keisha Williams
•not sure exactly but think it was like 2 weeks. she said the hard part was getting through on the phone when she had questions about her claim status
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Miguel Diaz
One more important thing - when you apply, make sure you answer the work separation question correctly. Since your store closed, select "lack of work" or "business closed" as the reason. Don't put anything that might suggest you quit or were fired for cause. Also, once you apply, you'll need to request payment every two weeks and complete at least 3 work search activities each week. Start documenting your job applications now - keep a record with the company name, position, date applied, and contact info. Regarding your timeline: If approved, your first payment would typically come 2-3 weeks after applying, assuming there are no issues with your claim. The initial request for payment usually can't be submitted until ~10 days after you apply.
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Ava Johnson
•This is really helpful, thank you! I was wondering about the work search requirements. Do you know if attending job fairs or working on my resume counts as a work search activity?
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Miguel Diaz
•Yes, attending job fairs definitely counts as a work search activity. Resume work on its own doesn't usually count, but if you work with a career counselor on your resume, that can count. TWC considers these valid work search activities: - Applying for jobs (online or in person) - Attending job fairs - Creating a profile on WorkInTexas.com - Registering with employment agencies - Attending job interviews - Attending TWC-approved workshops Just be sure to document everything carefully with dates, names, and contact information where possible.
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Paolo Rizzo
When I filed in 2023 I was in a similar situation and the best advice I got was just be 100% honest on the application, especially about all your past jobs. I think I messed up by not including a really short temp job I had and that caused delays. Oh and make sure to check your TWC correspondence inbox daily - they sent me an important message there and I almost missed the deadline to respond because I didn't know to check it!
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Ava Johnson
•Thanks for the tip about checking the correspondence inbox. I wouldn't have known about that either! I'll definitely list all my jobs, even the short ones.
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Aidan Hudson
Hey Ava! I was in almost the exact same situation as you last year - moved to Texas, worked retail for about 6 months, then got laid off when the store closed. I was so stressed about qualifying too! Here's what I learned: definitely apply even if you're not sure you qualify. The TWC system will automatically check both the standard base period and the alternate base period to see if you meet the requirements. Your November-December seasonal work plus any Oklahoma wages might be enough. A few practical tips that helped me: - Apply online as soon as possible (don't wait!) - Have your Social Security card, driver's license, and employment records ready - Include ALL jobs from the past 18 months, even short-term or part-time ones - For your separation reason, select "lack of work" since the store closed - Set up direct deposit when you apply - it's faster than waiting for a debit card The waiting is the hardest part, but hang in there. Even if your first application gets denied, you can appeal or reapply if your situation changes. And definitely start your job search right away since you'll need to document 3 work search activities per week if you get approved. You've got this! Let us know how it goes.
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Aisha Jackson
•Thank you so much Aidan! This is exactly what I needed to hear. It's really reassuring to know someone else was in the same situation and it worked out. I'm going to apply online today and make sure I have all my documents ready. Quick question - when you mentioned setting up direct deposit, do I need to have a bank account already or can I get the debit card option? My bank account is pretty new since I just moved here. Also, did you end up getting approved on your first try or did you have to go through the appeal process?
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Danielle Campbell
•You can definitely use either direct deposit or the debit card option! I actually started with the debit card since my bank account was new too, and it worked fine. The debit card usually arrives within 7-10 business days after your first payment is approved. You can always switch to direct deposit later if you want. I got approved on my first try, but it took about 3 weeks to get my first payment. The key was being thorough with my work history - I included everything, even a 2-week temp job I almost forgot about. That seasonal work you did in November-December is definitely worth including, even if it was part-time. One thing I wish I'd known earlier: after you apply, you'll get a confirmation number. Write it down and keep it safe! You'll need it if you have to call TWC with questions about your claim.
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Nia Williams
I'm a TWC caseworker and wanted to clarify a few things that might help with your situation. Since your retail job started in January and you're filing in June, your recent work actually WILL count under the alternate base period that TWC automatically checks if you don't qualify under the standard base period. The alternate base period would include your January-March 2025 earnings, which could be crucial for your claim. Combined with your November-December seasonal work, you might have enough qualifying wages. A few important points: - Your $2800/month retail earnings are definitely substantial enough if they fall in a qualifying period - Oklahoma wages can be included through interstate wage transfers - make sure to list that employment - Store closure is considered "lack of work" which makes you eligible if you meet wage requirements - Don't let the complex base period calculations discourage you - the system does this automatically Apply online at ui.texasworkforce.org and be thorough with ALL employment in the past 18 months. The system will determine your eligibility using whichever base period works in your favor. Given your earnings level and the store closure circumstances, you have a good chance of qualifying. Good luck!
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Zara Khan
•This is incredibly helpful, thank you so much! It's really reassuring to hear from someone who actually works at TWC. I was getting so confused by all the different base period explanations, but knowing that the system automatically checks both periods makes me feel much better about applying. I definitely made around $2800/month from January through May at the retail job, and I did work that seasonal position in November-December. I also had a part-time job in Oklahoma before moving here that I'll make sure to include. One quick question - when I'm filling out the application online, should I include the exact dates and wages for each job, or is it okay to estimate if I don't have all my pay stubs handy? I have most of my records but might be missing a few details from the Oklahoma job since it was a while ago. Thanks again for taking the time to help - this gives me so much more confidence about applying!
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Kingston Bellamy
•Be as accurate as possible with dates and wages, but reasonable estimates are acceptable if you don't have exact records. TWC will verify your wages directly with employers anyway, so small discrepancies won't hurt your claim as long as you're honest about estimating. For your Oklahoma job, try to remember at least the employer name, approximate start/end dates, and your hourly wage or salary. If you can't recall exact earnings, estimate based on your hours and pay rate. The important thing is to include ALL employment - even if some details are approximated. When you submit your application, TWC will send wage requests to all the employers you list. This process takes time but ensures accurate benefit calculations. Your Oklahoma employer will receive a request for your wage information, which will then be included in your eligibility determination. Don't delay applying while trying to track down exact records. File now with the best information you have, and the wage verification process will fill in any gaps.
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Joy Olmedo
Hey Ava! I went through something very similar when I moved to Texas from Louisiana about a year ago. I was working at a restaurant for only about 4 months when they suddenly closed due to "restructuring" and I was terrified I wouldn't qualify for benefits. Here's what I wish someone had told me: APPLY IMMEDIATELY. Don't wait trying to figure out if you qualify - let TWC make that determination. I wasted almost a week trying to calculate my base period earnings myself and it was pointless because their system is way more complex than we can figure out on our own. A few things that really helped me: - I gathered every single pay stub I could find, even from really short jobs - I made a simple list with employer name, dates worked, and approximate total earnings for each job - I applied on a Tuesday morning when their system seemed less busy - I kept checking my correspondence inbox obsessively (like others mentioned) The good news is your $2800/month at the retail job is really solid earnings, and since the store closed it's clearly not your fault. That seasonal work in Nov-Dec could be the key to pushing you over the threshold. I ended up getting approved after about 2.5 weeks and received back payments for the time I was waiting. The relief was incredible! Hang in there and apply today if you can.
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Angel Campbell
•Thank you Joy, this is exactly the kind of real-world experience I needed to hear! You're absolutely right about not wasting time trying to figure out the calculations myself - I've been stressing about it for days when I should have just applied already. I really appreciate the practical tips about gathering pay stubs and making that simple list. I'm going to do exactly that today and apply this afternoon. It's so encouraging to hear that you got approved with a similar situation and even got back payments for the waiting period. Quick question - when you said you applied on a Tuesday morning because the system seemed less busy, did you notice the website being slow or glitchy at certain times? I want to make sure I don't run into technical issues that might delay my application. Thanks again for sharing your experience - it's giving me the push I needed to stop overthinking and just get this done!
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CosmicVoyager
•Yes, I definitely noticed the website being slower during peak times! Monday mornings and Friday afternoons seemed to be the worst - I think that's when lots of people are trying to file new claims or request payments. Tuesday-Thursday mornings (like 8-10 AM) were much smoother for me. The application itself took me about 45 minutes to complete thoroughly, so make sure you have a good chunk of uninterrupted time. Nothing worse than getting halfway through and having the session timeout! Also, if you do run into any technical issues, don't panic - you can always save your progress and come back to it later. One more tip: after you submit, take a screenshot or write down that confirmation number immediately. I almost lost mine when my browser crashed right after submitting, and you'll need it for literally everything - calling TWC, checking status, requesting payments, etc. You've got all the info you need now, so just go for it! The worst case scenario is they say no, but at least you'll know for sure instead of wondering. And honestly, with your work history and the store closure situation, I think you have a really good shot at getting approved.
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Mateo Martinez
Ava, I just wanted to add one more piece of encouragement here! I see you've gotten tons of great advice from everyone, and as someone who was denied initially but then approved on appeal, I want you to know that even if things don't go perfectly the first time, there are still options. The key things I'm seeing from your situation that look really positive: - Your retail job earnings were solid ($2800/month is well above minimum wage) - Store closure is the best possible separation reason for TWC purposes - You have that seasonal work from Nov-Dec that could be crucial - Your Oklahoma work history adds another layer of potential qualifying wages I'd echo what others have said about applying TODAY rather than waiting. The sooner you apply, the sooner your waiting period starts, and if you do get approved, you'll get retroactive payments back to when you first became unemployed. Also, don't let Yara's negative experience scare you too much - every situation is different, and from what you've described, you have several factors working in your favor that she may not have had. One last practical tip: when you're doing your work search activities (if approved), Indeed and WorkInTexas.com are your best friends. You can easily apply to multiple jobs and keep good records for TWC. Rooting for you! Update us when you hear back!
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Zachary Hughes
•Thank you Mateo, and thank you to everyone who has responded! This community has been incredibly helpful and supportive. Reading all of your experiences has given me so much more confidence about applying. I've decided to take everyone's advice and apply today. I spent this morning gathering all my pay stubs and employment records, and I'm planning to submit my application this afternoon during that "sweet spot" time Joy mentioned. You're right that I shouldn't let the negative experiences discourage me - my situation does seem to have several positive factors, especially the store closure reason and my decent earnings from the retail job. I'm feeling much more optimistic now! I'll definitely update everyone once I hear back from TWC. Hopefully it will be good news that can help encourage other people in similar situations. Thanks again to this whole community - you've all been amazing!
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Miguel Hernández
Best of luck with your application, Ava! You've gotten some amazing advice here from everyone. I went through a similar situation about 6 months ago when my office job ended due to company downsizing. I was also worried about qualifying since I'd only been working in Texas for about 8 months, but I ended up getting approved. One thing I didn't see mentioned - after you apply, you might get a phone interview scheduled with a TWC representative to verify your work separation details. Don't stress if this happens - it's pretty routine for store closures and layoffs. They just want to confirm you didn't quit voluntarily or get fired for misconduct. Since your store closed, this should be straightforward. Also, if you do get approved, your first payment might seem smaller than expected because they withhold federal taxes unless you opt out. You can change your tax withholding preferences in your online account later if needed. The fact that you're being so proactive about this and gathering all your documentation shows you're taking the right approach. With your solid earnings history and the store closure, I'm optimistic you'll get approved. Keep us posted on how it goes!
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Fatima Al-Qasimi
•Thanks Miguel! I hadn't thought about the possibility of a phone interview, so that's really good to know. It makes sense that they'd want to verify the details since there are probably people who try to game the system. Since my store genuinely closed down (there are even news articles about it), I should have plenty of documentation if they need it. Good point about the tax withholding too - I definitely want to make sure I understand what my actual payment amount will be so I can budget accordingly. Every dollar counts right now while I'm job searching. I just submitted my application about an hour ago and got my confirmation number saved in three different places! Now comes the hard part - waiting. But I'm feeling much more confident thanks to everyone's advice and encouragement here. I'll definitely keep everyone updated on how it goes. Fingers crossed! 🤞
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Liam Cortez
Congratulations on submitting your application, Ava! That's a huge step and you should feel proud of taking action despite all the uncertainty. I wanted to share one more tip that helped me when I was in a similar situation - while you're waiting for your TWC decision, start building your job search routine now. Even though you're not required to do work search activities until you're approved, getting into that habit early can help in two ways: 1) you'll be ready to hit the ground running if approved, and 2) you might find a new job before you even need the benefits! Also, since you mentioned rent is due in 2 weeks and money is tight, look into local emergency assistance programs while you wait. Many cities have rental assistance or food pantries that can help bridge the gap. In Texas, you can call 2-1-1 for information about local resources. The waiting period is always stressful, but you've done everything right - thorough application, good documentation, and a legitimate reason for job separation. Try to stay positive and focus on what you can control (like your job search) while the TWC processes your claim. Wishing you the best of luck! 🍀
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Yuki Ito
•This is such great advice, Liam! I hadn't thought about starting the job search routine early, but you're absolutely right - it makes sense to get into that habit now rather than scrambling later. Plus, finding something quickly would obviously be the best-case scenario. Thank you for mentioning the 2-1-1 resource too. I've never heard of that before but I'm definitely going to call them tomorrow to see what kind of emergency assistance might be available in my area. With rent due in less than two weeks, having some backup options would really help me sleep better at night. I'm trying to stay positive and focus on the things I can control, like you said. It's been really helpful to have this community's support and practical advice throughout this whole process. I feel so much more prepared and confident than I did when I first posted yesterday. Whatever happens with the TWC claim, at least I know I've done everything right and explored all my options. Thanks again to everyone who has shared their experiences and advice - this community is amazing! ❤️
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Mateusius Townsend
Hey Ava! I just wanted to chime in as someone who went through this exact process about 8 months ago. Reading through all these responses brought back so many memories of my own stress and confusion when I first applied! I love seeing how supportive this community is - you've gotten some truly excellent advice here. The TWC caseworker's input was especially valuable, and it sounds like you're in a much stronger position than you initially thought. One small thing I wanted to add: when you're waiting for your decision, try not to refresh your TWC account every 5 minutes like I did (learned that the hard way!). They typically update claim statuses in batches, usually overnight, so checking once a day in the morning is plenty. Save yourself the anxiety of constant checking. Also, if you do get that phone interview Miguel mentioned, don't overthink it. Mine lasted maybe 10 minutes and the representative was actually really nice and helpful. They just asked basic questions about when I worked, why I left, and if I was actively looking for work. You've got this! Your preparation and thoroughness really show, and with the store closure situation plus your solid work history, I'm optimistic you'll get good news. Keep us posted - we're all rooting for you! 🙌
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Ryder Ross
•Thank you so much for this advice! You're absolutely right about not constantly refreshing - I can already feel myself wanting to check every few minutes and it's only been a couple hours since I applied. Setting a once-daily morning check sounds much more reasonable for my sanity. It's really reassuring to hear that the phone interview (if I get one) is typically brief and straightforward. I was starting to worry it would be some intense interrogation, but 10 minutes of basic questions sounds totally manageable. I really appreciate how supportive everyone has been throughout this whole thread. When I first posted yesterday, I was honestly pretty panicked about the whole situation. Now I feel like I actually understand the process and have a realistic sense of my chances. Even if things don't work out perfectly, I know I've done everything I can and have backup resources to explore. This community has been absolutely incredible - thank you all for taking the time to help a stressed newcomer figure this out! I'll definitely update everyone once I hear back from TWC. 💙
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Aaron Boston
Ava, I just wanted to add some encouragement as someone who works in HR and has helped many employees navigate the TWC system. Your situation is actually pretty typical - we see this a lot with retail closures and relocations, and most people in your circumstances do get approved. A few quick additions to the excellent advice you've already received: - Keep your store closure documentation handy (news articles, company announcements, etc.) in case TWC needs verification - If you haven't already, sign up for email notifications in your TWC account so you don't miss any important updates - Consider reaching out to your former HR person if you need employment verification - they're usually helpful even after closure Your $2800/month earnings are definitely substantial, and combined with that seasonal work, you should meet the monetary requirements. The store closure makes this a "no-fault" separation, which is exactly what TWC benefits are designed for. Try not to stress too much during the waiting period - you've done everything right and your case looks solid. Focus on your job search and taking care of yourself. You've got a great support system here cheering you on!
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Vanessa Figueroa
•Aaron, this is such helpful perspective from someone who works in HR! I really appreciate you taking the time to share your professional experience with these types of situations. It's so reassuring to hear that cases like mine are pretty typical and usually get approved. You're absolutely right about keeping the store closure documentation ready - I actually saved several news articles about our store closing as part of a chain-wide downsizing, plus I have the official notice they gave us employees. I'll make sure to have all of that easily accessible if TWC needs it. Great tip about signing up for email notifications too! I just went into my account and turned those on. The last thing I want is to miss something important because I didn't check the correspondence inbox often enough. I'm definitely going to reach out to my former HR person for employment verification if needed. She was really sympathetic about the whole situation and mentioned she'd be happy to help with references or documentation, so I'm sure she'd assist with TWC verification too. Thank you for the encouragement - it really means a lot to have someone with professional experience confirm that my case looks solid. This whole community has been amazing and I'm feeling so much more confident about the outcome now! 🙏
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Norah Quay
Ava, I'm so glad you submitted your application! As someone who went through a very similar situation about a year ago (retail job, store closure, worried about qualifying), I wanted to share a few things that might help while you wait. First, you made the right call applying immediately. I made the mistake of waiting almost two weeks trying to "figure out" if I qualified, and that just delayed everything unnecessarily. The TWC system is designed to check all possible base periods automatically - much better than us trying to do that math ourselves! A couple of practical tips for the waiting period: - Set up your WorkInTexas.com profile now if you haven't already. It's free and counts as a work search activity if you get approved, plus it's actually a decent job board for Texas positions - Start a simple spreadsheet to track your job applications (company, position, date applied, contact info) - you'll need this documentation later - Don't be discouraged if your claim shows "pending" for a while - that's totally normal while they verify wages with employers Your earnings and the store closure situation really do put you in a strong position. I was approved with similar circumstances and have been working steadily since. The temporary financial stress is scary, but you're handling this exactly the right way. Wishing you a quick approval! This community will be here to help if you have any questions during the process.
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Ava Williams
•Thank you Norah! This is exactly the kind of reassurance I needed to hear. You're so right about applying immediately being the smart move - I was definitely overthinking the qualification requirements when the system is designed to figure that out for me. I really appreciate the practical tips for the waiting period. I just set up my WorkInTexas.com profile like you suggested, and you're right that it's actually a pretty decent job board! I found several retail and customer service positions that look promising. I'm also going to start that spreadsheet today to track applications - better to be organized from the beginning. It's good to know that "pending" status is normal while they verify everything. I was already starting to worry that any delay would be a bad sign, but knowing it's part of the standard process helps me manage my expectations. Your success story gives me so much hope! Hearing from someone who was in almost the exact same situation and came out the other side working steadily is incredibly encouraging. Even though this is stressful right now, I'm trying to stay focused on the fact that this is temporary and I'm taking all the right steps. Thank you for the encouragement and for sharing your experience. This community has been absolutely amazing throughout this whole process! 💪
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PixelWarrior
Ava, you're doing everything absolutely right! As someone who went through the exact same anxiety when I applied for TWC benefits after my restaurant job ended unexpectedly, I can tell you that your methodical approach and all this great community advice puts you in the best possible position. I just wanted to add one thing that really helped me during the waiting period - consider setting up a simple daily routine that includes both job searching and self-care. When I was waiting for my TWC decision, I made a schedule: mornings for job applications, afternoons for skills development (free online courses count as work search activities!), and evenings for something that helped me decompress. Having structure really helped manage the stress and made me feel productive even while waiting. Also, since you mentioned rent being due soon, don't forget that many utility companies and landlords have hardship programs right now. It's worth making a quick call to explain your situation - you might be surprised how understanding they can be, especially since you're being proactive about finding solutions. Your positive attitude and thorough preparation really shine through in all your responses. That same energy and organization is going to serve you well in both getting approved for benefits and finding your next job. Keep us posted - we're all pulling for you! 🌟
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