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Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just wanted to update everyone - I filed my weekly claim this morning (Sunday) and just got notification that my payment has already been processed! Looks like they're definitely working ahead for the holiday. Thanks for all your help!
Excellent! Thanks for letting us know. This confirms they're processing ahead of schedule for the holidays.
You got LUCKY!! Hope it actually hits your account and doesn't get stuck in pending like mine did last year!!!
I'm in a similar situation - Tuesday is my regular payment day and I'm really hoping it comes through early on Monday. Does anyone know if the Money Network cards typically update right away when PA processes the payment, or is there usually a delay even when they process early? I'm planning to do some last-minute shopping Monday evening if the funds are available.
From my experience, the Money Network cards usually update within a few hours of PA processing the payment, sometimes even faster. I've noticed that when they process early for holidays, the funds often show up by late morning or early afternoon the same day. Since they're processing Monday for Tuesday payments, I'd expect to see the money available Monday afternoon at the latest. Just keep checking the app or calling the card balance line throughout the day Monday!
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I'm dealing with the exact same frustration! Been trying to get through for over 2 weeks now. Reading through all these suggestions is really helpful - I had no idea about the CareerLink offices or the state rep option. Going to try calling at 7:59am tomorrow and if that doesn't work, I'll check out that Claimyr service. It's ridiculous that we have to jump through so many hoops just to get basic help with our claims, but at least there are some workarounds. Thanks to everyone sharing their experiences!
I feel your pain! I just went through this same nightmare last month. The 7:59am trick actually does work sometimes - I got through on my third try doing that. Also want to add that if you have a smartphone, you can set up an auto-redial app to keep calling while you do other things. Just make sure you're ready to answer when it connects! The CareerLink option is definitely worth trying too - mine was super helpful and actually spotted an issue in my claim that I never would have noticed. Hang in there, you'll get through eventually!
This whole thread is so helpful! I'm in week 4 of trying to reach someone about my claim that's been stuck in "under review" status. I've tried calling hundreds of times with no luck. Definitely going to try the 7:59am strategy and look into Claimyr since so many people here had success with it. Also didn't know about the CareerLink offices - there's one about 15 minutes from me so I'll check that out too. It's honestly crazy that we need all these workarounds just to get help with something as basic as unemployment benefits, but I'm grateful for this community sharing real solutions. Will update if I make any progress!
Week 4 is brutal! I'm so sorry you're dealing with this. One thing I'd add to all the great suggestions here - when you do get through (whether via Claimyr or the early morning calls), have ALL your information ready beforehand. Write down your SSN, PIN, employer info, dates of employment, etc. The agents can only stay on the line for so long and you don't want to waste time scrambling for documents. Also, if they tell you to upload something, ask them to specify exactly what file name/format they want - saves you from having to call back later. Good luck and definitely keep us posted on what works for you!
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Since you mentioned having an open issue specifically, you should know that some open issues will resolve automatically after a certain time period if there's no employer protest. Usually 21 days. When did your issue first appear? If it's been less than 3 weeks, it might resolve itself soon without you needing to call. Also, double-check that you're calling the right number. The main claims line is 888-313-7284, but if you have a specific issue type there might be a more direct number.
If you're at 17 days and had a clean separation, there's a good chance it will resolve in the next week. Keep filing your weekly claims on time, and check your dashboard daily for updates. If you hit 25 days with no change, then I'd definitely try more aggressive contact methods.
@Sadie Benitez This is really helpful advice! I had no idea about the 21-day automatic resolution thing. Since I m'already at day 17 and had a clean separation, maybe I should focus on the email route that @Dominique Adams mentioned while waiting to see if it resolves automatically. At least that way I m being'proactive without spending money on calling services. Thanks for the insight about checking daily - I ve been'checking maybe every few days.
Have you tried contacting your state representative's office? I was stuck in a similar situation for almost a month and finally called my rep's constituent services office. They have a direct line to UC and can escalate cases. I got a call back from UC within 48 hours after my rep's office contacted them. It's free and they're actually really helpful with state agency issues like this. Just google "[your county] state representative" and call their local office - explain you've been trying to reach UC for weeks about rent money and they should be able to help.
@Andre Lefebvre This is brilliant advice! I never thought about contacting my state rep s'office. That s'such a smart way to escalate when you re'stuck in the system. I m'definitely going to try this along with the email route. Do you remember what info they needed from you when you contacted them? Like did you have to provide documentation of how long you d'been trying to call?
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Did u have a lawyer for ur hearing? Just curious cause my hearing is next month and trying to decide if I need one
No, I didn't use a lawyer. My case was pretty straightforward - I had documentation from my doctor about why I needed to quit my job. The referee was actually pretty fair and let me explain everything. If your case is complicated or your employer is fighting it hard, maybe a lawyer would help, but for me it wasn't necessary.
Great to hear you figured it out! For future reference, PA UC referee decisions always have this structure: they'll state whether the original determination is "AFFIRMED" (you lost), "REVERSED" (you won), or "MODIFIED" (partially changed). When it says "not disqualified under Section 402(b)" that's definitely a win for voluntary quit cases. The legal language is confusing but that's the key phrase to look for. Make sure to keep filing those weekly claims - even if the system shows $0 for a few weeks, once it updates you should get backpay for all the weeks you filed. Congrats on winning your appeal!
This is really helpful breakdown! I'm new to this community and just went through my first UC appeal process. The terminology is so confusing - wish they would just say "you won" or "you lost" instead of all this legal jargon about affirmed/reversed/modified. Good to know about the backpay too, I was wondering if I'd get paid for the weeks I was waiting for the decision. Thanks for explaining it so clearly!
Jayden Hill
This is such a helpful thread! I'm new to the UC system and was wondering about this exact issue. My benefit year started 3 months ago and I've been worrying that something was wrong with my account because my remaining balance seemed way too high compared to my weeks left. It's really reassuring to know this is completely normal and that the system will automatically stop me from claiming once I hit my maximum weeks. Thanks everyone for explaining how the calculation works - the PA UC website really doesn't make this clear at all!
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Nina Chan
•I'm glad this thread was helpful to you too! I was in the same boat when I first started - the PA UC system is really confusing and their explanations are terrible. It's such a relief to know that having a high balance with fewer weeks remaining is totally normal. At least now we both know what to expect instead of constantly worrying something is wrong with our claims!
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Sofía Rodríguez
I'm going through this exact same situation right now! Filed my 18th weekly claim and have 8 weeks left in my benefit year, but my remaining balance shows enough for like 12+ weeks at my current weekly rate. I was honestly starting to panic thinking there was some error that would come back to bite me later. Reading everyone's explanations about how the benefit calculation works vs the maximum weeks cap makes so much sense now. It's really frustrating that PA UC doesn't explain this anywhere obvious on their website - would save people a lot of stress and confusion! Thanks for posting this question because I definitely needed these answers too.
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