New York Unemployment keeps hanging up saying line is busy - need help getting through
Called ny unemployment like 50 times today. Each time I call, the automated system just hangs up saying all lines are busy. Really frustrated and need to speak with someone about my claim. Anyone know what time to call or any tricks to get through? Bills are piling up and I cant wait anymore.
19 comments

James Martinez
Try calling right at 7:55am. Thats when the lines open. But you gotta be super quick with the prompts cause everyone else is doing the same thing
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Olivia Harris
this doesnt work anymore tbh. I tried for 2 weeks straight at 7:55 and still got hung up on 🤮
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Alexander Zeus
fr fr its impossible now. system is completely broken
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Alicia Stern
I found a way to get through! Used this service called claimyr.com that calls and waits on hold for you. Yeah it costs $20 but totally worth it cause they got me through to an agent. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE
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Gabriel Graham
sounds like a scam tbh 🤔
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Alicia Stern
nah its legit, they only charge if they actually get someone on the line. saved me days of calling
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Drake
how long did it take them to get through?
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Alicia Stern
took like 2 hours but beats calling hundreds of times myself lol
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Sarah Jones
DETAILED GUIDE FOR GETTING THROUGH TO NY UNEMPLOYMENT: After months of dealing with this, here's what I've learned: 1. Regular phone method is basically impossible now 2. You can try their online message system but takes forever 3. Best solution I found was using claimyr.com - they handle the calling/waiting 4. Have your claim info ready when agent connects 5. Be super nice to the agents, they're dealing with tons of angry people Hope this helps someone else stuck in this mess!
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Sebastian Scott
this should be pinned fr fr 💯
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Emily Sanjay
its literally easier to win the lottery than get through to these clowns 😤
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Jordan Walker
try calling from a different phone number. sometimes they block numbers that call too much
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Natalie Adams
tried that, doesnt work. system recognizes ur ssn when u enter it anyway
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Elijah O'Reilly
anyone else just sitting here hitting redial all day? my thumb hurts 😭
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Amara Torres
same boat fam. going on 3 weeks of this nonsense
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Olivia Van-Cleve
my phone bill gonna be crazy this month lmaooo
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Henry Delgado
I feel your pain! Been in the same situation for weeks. What worked for me was using an auto-dialer app that keeps calling and hangs up when it gets the busy signal, then immediately redials. Saved my sanity from having to manually redial hundreds of times. Also try calling the Spanish line (718-724-3637) - sometimes less busy and they can transfer you to English speaking agents. Don't give up, you'll eventually get through!
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Danielle Mays
I'm dealing with this exact same nightmare right now! Been trying to get through for over two weeks and it's incredibly frustrating. Thank you all for sharing these tips - definitely going to try the Spanish line trick that @Henry Delgado mentioned. It's crazy that we have to find these workarounds just to access basic unemployment services. The system really needs to be fixed, but in the meantime I appreciate everyone sharing what's actually working. Stay strong everyone, we'll get through this! 💪
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Miguel Diaz
@Danielle Mays You re'absolutely right about the system needing to be fixed! I m'in the same boat - been trying for almost 3 weeks now. That Spanish line tip from @Henry Delgado is definitely worth trying, and from what others are saying it actually works! Also saw someone mention claimyr.com earlier which might be worth looking into if the DIY methods don t work.'We really shouldn t have'to jump through all these hoops just to get basic help with our claims. Hang in there! 🙏
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