NY unemployment determination letter never arrived - filed 3 weeks ago

yep waitin almost 4 weeks now, no letter no nothin. called like 20 times and never got thru. system is a mess rn

The determination process is taking longer than usual right now. I filed in January and it took 5 weeks to get my determination letter. The phone system often doesn't show pending letters, only ones that have actually been sent. As long as you've completed all the required forms and responded to any questionnaires, your claim is likely still being processed. Make sure you keep certifying weekly even without the determination letter - you'll get backpay for those weeks once approved.

I had exactly the same issue in January. The automated phone system said no letter was sent, but my online account eventually showed "pending" after about 4 weeks. Here's what worked for me: call the claims center right when they open at 8:00 AM. I tried for days during regular hours and could never get through, but calling right at opening time worked. I was able to speak with an agent who verified my claim was being processed and just needed additional review. Three days after speaking with them, my determination letter appeared in my online account and payments started processing the following week.

What if ur claim is denied???????? I'm freaking out bc I also filed same time as u and nothing!!! No letter no payment no nothing!!! I can't pay rent next month if this doesn't come thru!!!! Has anyone had their claim denied with NO NOTIFICATION??? Is that even legal???

Mine took 7 weeks last year. Just keep certifying.

Hate to say it but the unemployment system in NY has been a DISASTER since they "upgraded" it last year. My sister filed in December and waited NINE WEEKS for a determination letter! The worst part? The entire time the automated system said nothing was being sent. Their tech is completely broken. They'll backdate your payments but doesn't help when you need money NOW. The whole system needs to be torn down and rebuilt!

After helping many clients with this exact issue, I can tell you that the current average wait time for determination letters is 4-6 weeks, sometimes longer. The system often doesn't show pending letters until they're actually sent. A few recommendations: 1. Keep certifying weekly without fail 2. Check your spam/junk folders regularly (sometimes determination emails go there) 3. Login to your NY.gov account daily to check for messages or document requests 4. Make sure you've uploaded all required documents Most importantly, if you need to speak with an agent directly (which I often recommend after the 4-week mark), try Claimyr (claimyr.com). Several of my clients have used it when they couldn't get through on their own. It helps you connect with an unemployment agent quickly instead of spending hours on hold. They have a video that explains how it works: https://youtu.be/Rdqa1gKtxuE - Worth considering if you're approaching week 4 without any updates.

anyone know if its true they auto-deny if u dont answer phone for the interview? someone told me that

I went through this in January! After waiting 5 weeks with no updates, I found out there was a simple wage verification issue that could have been fixed immediately if I'd been able to talk to someone. You absolutely need to get through to an actual person. I finally got through by using Claimyr (claimyr.com) after wasting days trying to call myself. Had a 10-minute conversation with an agent who fixed the issue on the spot, and my determination letter came 3 days later with payments starting the following week. Their video demo explains the process: https://youtu.be/Rdqa1gKtxuE Whatever you do, don't stop certifying weekly! You'll get all backpay once approved.

my letter came exactly 31 days after filing last time

UPDATE: I finally got through to someone this morning! Called at exactly 8:00 AM and got through after about 20 minutes on hold. Turns out there was a question about my employment dates that was holding everything up. The agent fixed it right away and said I should see my determination letter in the next few days. Thank you everyone for your help and suggestions!