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Sean Flanagan

Why am I not getting the full child tax credit after making only $6,630 on my W2?

I'm so confused and hoping someone here can help me figure this out. I only made $6,630 in wages on my W2 this year because I went on maternity leave back in April and was out for the rest of the year. I have two kids who are my dependents, but when I'm doing my taxes it's saying I only qualify for $590 total for the child tax credit instead of the full $2,000 per child that I expected. Last year I got the full amount for my older child (my second one was born this year), so I'm really confused why I'm getting so much less now. Is there some minimum income requirement I'm not meeting? I know there's a cap on how much you can make to qualify, but I never heard about a minimum. Really stressing about this since I was counting on that money. Thanks for any help!!

This is actually a common issue that catches many parents by surprise. The Child Tax Credit is what we call "partially refundable" through the Additional Child Tax Credit (ACTC). For the refundable portion, you need to have earned income above a certain threshold, and the credit is calculated as 15% of your earned income above $2,500. With earned income of $6,630, the calculation would be: ($6,630 - $2,500) × 15% = $619.50, which might explain why you're seeing around $590 (there might be other factors affecting the final number). Since you made significantly less this year due to maternity leave, you're receiving less of the refundable portion. The full $2,000 per child is only fully available if you have enough tax liability to offset. If your income is lower, your tax liability is also lower, which means you can't use the full non-refundable portion.

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But wait, didn't they make the child tax credit fully refundable during covid? Or did that expire? I'm confused because I thought parents were getting the full amount regardless of income now.

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The fully refundable Child Tax Credit was a temporary change for 2021 only, as part of the American Rescue Plan during COVID. That provision has expired, and we've returned to the previous rules where the credit is only partially refundable through the Additional Child Tax Credit. For 2024 taxes (filed in 2025), the Child Tax Credit follows the pre-COVID rules where you need sufficient tax liability to claim the full amount, with only a portion being refundable based on your earned income above $2,500.

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I had almost the exact same situation last year with maternity leave reducing my income. After trying to figure things out for hours, I finally used https://taxr.ai to analyze my tax documents and situation. It immediately identified that my Child Tax Credit was reduced due to insufficient earned income and explained exactly how the calculation worked. The tool showed me that the refundable portion was based on my earned income exceeding $2,500, which explained why I was only getting a partial credit. What was really helpful was that it explained all of this in plain English and showed me the exact calculations.

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How does that work? Do you just upload your W2 and it figures everything out? I've been using TurboTax but it just gives me numbers without really explaining why I'm not getting credits I thought I qualified for.

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Is it really worth using another service if you're already using something like TurboTax or H&R Block? Seems like just another expense when tax software should be explaining this stuff already.

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You just upload your tax documents (W-2s, 1099s, etc.) and it analyzes everything to explain what's happening with your taxes. It highlights things your tax software might not clearly explain, like why you're only getting a partial credit. The explanations are much clearer than what TurboTax provides. It's actually complementary to tax software, not a replacement. I still filed with TurboTax, but used this to understand what was happening and make sure I wasn't missing anything. It caught several deductions my tax software didn't prompt me for.

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I wanted to follow up about my experience with taxr.ai after asking about it earlier. I finally gave it a try with my situation (also on maternity leave last year with reduced income). It was incredibly helpful! It analyzed my W2 and immediately showed that I was getting a reduced child tax credit because of the earned income calculation. The explanation was super clear - it showed that since I only had about $8,400 in earned income, I could only get about $885 of the refundable portion of the credit. The site also showed me that I qualified for the Earned Income Credit which my regular tax software hadn't made obvious. I'm getting an extra $1,200 I didn't know about! Definitely worth checking out if you're confused about tax credits with lower income.

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When I had a similar issue, I spent weeks trying to get through to someone at the IRS who could explain how the Child Tax Credit was calculated with lower income. I kept getting busy signals or disconnected after waiting for hours. I finally used https://claimyr.com which got me connected to an actual IRS agent in about 15 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent walked me through exactly how the Additional Child Tax Credit is calculated based on earned income and confirmed that with lower income from maternity leave, you only get a partial credit. At least I got a clear answer instead of stressing about whether I'd made a mistake.

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How does this even work? The IRS phone system is notoriously impossible to get through. Are you saying this somehow puts you at the front of the queue?

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Sounds too good to be true. I've literally spent DAYS trying to reach the IRS over multiple weeks. No way something magically gets you through in 15 minutes when millions of people are calling.

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It doesn't put you at the front of the queue, it uses technology to continuously dial the IRS for you until it establishes a connection. Once it gets through, it calls you back so you can talk to the agent. You don't have to sit there redialing constantly or waiting on hold for hours. It's basically doing what you'd do if you had unlimited time and patience to keep calling until you get through. The system just automates the frustrating part so you only get called when there's actually an agent available to talk to you.

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Had to come back and admit I was completely wrong about Claimyr. After being super skeptical, I decided to try it as a last resort because I couldn't get answers about my child tax credit situation. It actually worked exactly as described! I got a call back in about 20 minutes letting me know they'd reached the IRS. The agent I spoke with was really helpful and confirmed that with my income of around $7,200 last year, I was only eligible for about $705 of the refundable portion of the child tax credit. The agent also helped me understand if there were other credits I qualified for with my lower income situation. Turns out I was eligible for an increased Earned Income Credit that I hadn't maximized. Definitely worth the time saved - I would have spent days trying to get through on my own.

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If your income was reduced because of maternity leave, did you receive any disability or family leave payments? Some states provide these benefits, and they might count differently for tax purposes than regular wages. This could potentially affect your total "earned income" calculation for the child tax credit. Also, check if you qualify for the Earned Income Tax Credit (EITC) with your income level and two dependents - that might help offset some of the reduced child tax credit.

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Yes actually I did get short-term disability for about 6 weeks, but it wasn't much (about $3,200). I didn't realize that might count differently! Does disability count as earned income for the child tax credit calculation? I did qualify for the EITC which helped, but was still counting on more from the child tax credit since I got the full amount last year.

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Short-term disability payments generally don't count as earned income for purposes of the child tax credit calculation. Earned income typically includes only wages, salaries, tips, and net earnings from self-employment. That explains part of your situation. If your W-2 wages were $6,630 but some of your total income came from disability payments, then only the W-2 amount would count toward the earned income calculation for the Additional Child Tax Credit. Good that you qualified for the EITC though - with two children and your income level, that can be a significant help.

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Has anyone tried amending their tax return from last year to claim missed credits? I just realized I had a similar situation with reduced income during maternity leave but didn't know about how the child tax credit calculation worked. I think I might have left money on the table.

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You can definitely file an amended return using Form 1040-X, but there's a 3-year deadline from the original filing date. So if you're talking about last year's taxes, you have plenty of time. Just make sure you have documentation for everything and be prepared for a long wait - amended returns can take 16+ weeks to process right now.

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